Location - although hotel is quite far from Shibuya and Shinjuku, it is easy to get there from Kinshicho station which is about 5-8 mins walk from the hotel. Love the most for its direct access to Mt Fuji and Disneysea. Every morning one of the Fuji express train will stop by Kinshicho train station before going to Shinjuku, saving us the trouble and time for a transfer at Shinjuku. Direct bus to DisneySea takes only 35 mins. Staff is very helpful and very accommodating. Our Japanese apartment room size is just right for our family of 2 adults and 2 teenagers though there is not too much room for luggages. We had 3 large luggages but could only keep two open on the floor beside our bed. Room is extremely clean and the utensils are new.

Streets and environment around the hotel. The corridors outside the rooms are not enclosed so we need to put on our winter wear to just go down to level 1 for our laundry. Bed / mattress is very hard but luckily the comforters make up for it and we were all able to get some good nights sleep. If you do not like/ wish to spread your own futon beds or have sensitive nose, choose the rooms with single beds.

The staff at the front desk spoke English and it was very much appreciated. (It would have been fine if only Japanese was spoken, but it was a nice surprise, given this was our last hotel of our 10 day trip in Tokyo). The check in process was very smooth and their instruction manuals in the room and at the front desk were very clear. The facilities were very clean, the room was very clean. My kids loved having their own room in the Japanese apartment. I liked that they had air filters in the apartment, one per room. I loved the proximity of this apartment to the train station and to pretty much everything. It was a great location. The hotel used a specific luggage forwarding service, which was somewhat pricey, but the service delivered our many luggages to Haneda airport with ease. It was so close to our check in counter at the airport. We only delivered our very large luggage to the airport and took the smaller ones with us. The hotel kept our smaller luggages while we explored Ginza for a couple hours. The beds were comfortable and I don't know what it is about Japanese bed sheets but they are so comfortable. Heavy-ish so you're warm, but cool feeling so it doesn't overheat you. Amazing. We were there on Easter and were missing our normal Easter activities, but they had somewhat of an Easter egg hunt in the lobby and gave my kids prizes for it. It was a very nice touch. Everything was so amazing. Thank you!

nothing! was perfect.

Property was clean and located not too far from a train station (about 5-8 minutes walk). The room was very spacious for Japanese standards and had enough beds for our whole family which was important! They provided plenty of towels and I appreciated the extra features in the kitchen such as paper towels, cling wrap and scissors (which are handy for families!)

The location isn’t near Shibuya or Shinjuku (about 40 mins by train to those areas) but we didn’t mind that too much as we were happy to be in a quieter area. Would have also liked a hotel even closer to a station but if you’re okay to walk a little then it’s ok :)

This was the best accomodation we had in Japan. We had a party of 7 and the rooms accommodated us all so comfortably. They really thought about all the needs of a family, the bathrooms are more spacious than other hotels, the trash bins bigger, they clean everyday to clear the trash, change towels, vacuum- The hotel is a five minute walk from the train station. The hotel has convenient stores- Lawson and Family Mart right next door. You can also ask front desk to rent for free during your stay- Apple TV, vaccum and oven toaster among other things. The staff were so lovely and helpful honestly if they had Mimaru everywhere in the world, this is where I would stay with my family. My kids loved it the staff were great with the kids. It was such a great stay. We LOVED it!!!

We had a great stay at MIMARU Tokyo Kinshicho. While it’s a bit outside central areas like Shibuya or Ginza, the quieter, local vibe was a nice change from busy tourist spots. It’s still convenient, with the train station, supermarkets, and department stores close by. Our room was clean, modern, and well-equipped, with a large fridge and cooking station — ideal for families. The bed was comfy, and the separate toilet and bath setup was very convenient. Staff were friendly and spoke English well, making everything easy. A solid choice if you want space, comfort, and a more local Tokyo feel.

The area does have quite a few bars and nightclubs, which might feel a bit awkward when walking with kids at night, but it didn’t affect our stay. The sliding doors between bedrooms don’t offer full privacy, but they’re functional.

Super friendly staff the whole time who spoke English well. Helped with recommendations and even some bookings for us. Place was clean, really well laid out making great use of the space. Larger than most accomodation options in Tokyo. Coin operated washer and dryer. Basic cooking facilities perfect for breakfast in the apartment and snacks. Could fully cook if you wish but we found eating out cheap and easy. Full clean is every second day, the off day they still do towels and rubbish which is absolutely fine. Close to station for easy access, plenty of convenience stores, eating places nearby. Would definitely recommend! Note it has Japanese styling influence ie lower than normal (western) beds and seating area if mobility is an issue.

The best hotel in Tokyo — without a doubt! I’ve stayed at many hotels in Japan, but Mimaru was truly special. My father wasn’t feeling well and needed to see a doctor, and the entire staff, including the manager, went above and beyond to help us. They made sure he could see a doctor immediately, even accompanying us to the clinic and helping with translation — not just once, but twice! We were deeply touched by their kindness and care. They constantly checked in to make sure my father was okay throughout our stay, all the way until checkout. We are truly grateful for everything they did. As for the location — it’s perfect. Close to shops, malls, Uniqlo, Don Quijote, and just a 3–5 minute walk from both the JR Station and the subway. The room was spotless, and the check-in instructions were very clear. Everything about this hotel was absolutely perfect. I will definitely be coming back. Thank you for everything!

Everything was absolutely perfect!

The staff was very friendly and helped us every step of the way to make sure we were comfortable and had new towels everyday and the trash was taken out. The location has at least 3 convenience stores nearby and some were open 24 hours. Very close to the station made it easy to get to other parts of the city fairly easily.

There are laundry machines on the ground floor which is nice when you are staying awhile. The dryer seems like it was designed for very small loads so it can take a while to dry everything if you have a lot of laundry. Luckily, it was not an issue overall.

Mimaru Tokyo Kinsicho is a hidden gem. We were family of 4, And we really loved our stay at Mamaru Kinsicho. The Aparthotel was clean, nice, tidy, and have everything we need. Their 24 hours receptionists can speak English fluently and very helpful. They have a laundry room with many washer and dryer machines. 400 Yen for washing, 100 Yen for drying for 30 minutes. Tips: For drying machine, Better directly put in 200 or 300 Yen for better drying conditions. We still need to hang our clothes after take out from the dryer to be completely dried. We love Kinsicho neighborhoods. Nice, not crowded, but you can find everything you need. Near Metro and JR Stations, Near several Malls with Uniqlo, GU, Muji, Daiso , J-beauty stores, also Don Qiote is near by. Various delicious foods across the streets, Some of them open 24 hrs. There is a small Park with some Sakura trees at the back of Mimaru, across Lawson. Also Kinshi Park with many Sakura trees is near by. We love everything about Mimaru Kinsicho, and definitely will stay here again next time.

The location was perfect. It was nearby to everything a visitor would need. Mimaru Kinshicho was only 5 mins walk to the nearest transportation hub- from JR trains, subway, and subway - they are all available and easily accessible. There are also 3 malls nearby. All are within close walking distance from each other and to the hotel. There are 2 supermarkets that we were aware of and visited. And there are plenty of eateries to choose from. The hotel itself is very comfortable. The staff was friendly and helpful. Communication was easy with the staff. Facilities provided were also good. The room was good and according to what we expected. We had a very pleasant stay at Mimaru Kinshicho.

The fee for late check out was a bit steep, considering we only got 2 hours max for the late time.