This was easily my most favorite hotel experience I’ve ever had. Everything was absolutely perfect about this hotel. The location was quiet, safe and offered a lot. The breakfast and service every morning was well worth it and made us feel so welcome and good. The staff was so friendly and helpful despite me not knowing any Japanese. The bathroom, was the main reason we got the room and it was beyond worth it. 100% would stay here again and gladly!

I’m struggling to find anything wrong with this place. Everything was great here. We even felt earthquakes while there and while I could feel the rolling motions the room itself made me feel safe as nothing was swinging wildly or dangerously.

The staff were amazing. They were always incredibly polite and respectful. They couldn't do enough to help. The cleaning staff did an amazing job. The small inclusions in our room were a real surprise (endless supplies of water, small snacks, a bottle of wine, and a vast array of personal toiletries) and anything that was used was replenished each service unlike many other hotels. Bath robes, pyjamas, battery charges and a large number of other items can also be rented (for free, yes free) at the touch of a button and delivered almost immediately to your room. The rooms are spacious, especially for Tokyo, and are incredibly clean and comfortable. The bed was very comfortable and came with a choice of pillows. The included breakfast was delivered to our room each morning and was simple but delicious. Plenty of Japanese and international restaurants/cafes nearby in Kinshichó along with a large variety of shops and supermarkets. Quick and easy connections to many other areas of Tokyo, including Shibuya and Shinjuku, are available from the local train and subway stations. Easy public transport connections to Narita and Haneda airports are also at your doorstep. I would highly recommend the skM Tokyo Hotel and Dining to first time or return visitors to Tokyo. A great experience.

We couldn't stay longer.

The smK Tokyo hotel. Wonderful Hotel with fairly spacious room, convenient location only 5 minutes walk from kinshicho station. Fantastic staff, spoke good English and was very helpful. The bed is very comfortable, the room was extremely clean, we got fresh towels every day, We got lots of complementary items. A mini fridge filled with water, juices, a bottle of wine, a bar of chocolate and we got a decent breakfast in the room every morning. My favorite thing was the smart toilet, I was in love with it😆 I will kill to have one like it at home. In addition we got lots of extra goodies, including a skin care kit, a toothbrush, razor, hair brush, mouth wash, face towels and even a hair clip, that was replenished every day and considering that Hotels this day are like airlines that unless you pay for the extras you wont get them, I think this hotel did very well. This place is really awesome, I will definitely stay here again.

Nothing. Everything was great. Although I have a suggestion, they should exchange that big chair in the room for two small dining chairs allowing more space to move around the room.

A 2 minute walk from Kinshicho Station with plenty of restaurants and bus/train connections. The room was huge and had complimentary water located throughout the room; I counted 7 bottles! Free wine. Continental breakfast was included and was punctual to the time I selected. The staff was incredibly friendly and always greeted me no matter where I ran into them. The best hotel experience I've had in Japan. I also really like the ambiance that they've set. I don't like bright lights so the dimmer setting in the hallways was perfect for me. I will definitely be staying here again.

I have no complaints about the property or the service.

The room was clean and comfortable in size for two people with only carry on luggage and moderate sized personal items (backpack and duffel). The bed was super comfortable and the shower was amazing. The staff were attentive and very helpful. Breakfast was really good as well (just wish more fruit was included instead of two pieces). I would definitely like to stay here again and view another room type.

Wish there were more closet space or a luggage rack or just somewhere else to store luggage. We were okay because we packed light. If you bring a large checked bag to Tokyo just be aware of the stairs in some of the train stations and the smaller accommodations in most hotels.

We booked two rooms — one for my mom and aunt and one for my brother and me. The whole experience was fantastic from check-in to check out. We loved the continental breakfast, spacious room, wine bar downstairs, friendly staff and proximity to the train station. Additional value-adds were the pajamas, wine and bottled water. It was also next door to a Lawson Station, which was great. We would definitely stay there again!

There weren’t a ton of restaurants close by but that didn’t take away from our stay.

The room was exactly laid out exactly like pictured, but so much bigger in person. The beds were soft and extreme comfortable. The bath was very deep, and long enough for me to stretch my legs out (I am 6') and the bath salts were great for relaxing after a long day of walking around Tokyo. The amenities were excellent. Really good quality, and very plentiful. It was also really convenient to be able to request more through the tablet. The location was really convenient as well. The closest station is only a few minutes away, there's a Lawson's and a Family Mart just across the street, and there's tons of great restaurants in the area. We usually got back to the hotel too late to try the on site restaurants, but the menus looked great.

It was advertised as 1 king bed, but was actually 2 twin beds, made up separately.

Everything: the beautiful modern design, the spacious room, the lightings, the facilities, the furniture, the smell, the cleanliness and especially all supplies are of high quality and generously provided. Location is within few mins walking distance from Kinshicho stattion, which has both JR/Metro accessibility to major hubs like Ginza, Shibuya, Tokyo Station, Shinjuku, Akihabara, etc.

Staff was very friendly and helpful. The free breakfast was tasty and always arrived at the requested time. Room was modern, spacious and very comfortable. The snacks and drinks that came included with the room were a nice little touch that added to the quality of our stay. Proximity to Kinshicho station also made getting around the city very convenient.

This was probably the cleanest place we've ever stayed! The staff took care of the smallest details: we were given robes, nightwear, slippers, toothbrushes, bath products, a razor... the list goes on. What's more, the cosmetics and cleaning products were of the highest quality. I regret that we don't have such at home :) The room was cleaned perfectly every day. Not to mention the legendary Japanese toilet 🙂

It was perfect.