Was wonderful to have a cocktail overlooking the town and to see the view after dinner from the castle rooftop.

Was a little confusing with construction how to get the luggage to the castle on a very hot day. Parking was quite far away...we had two large bags and it was in the upper 80's that day. The person at the desk did not volunteer any assistance, but a young guy ( who is also an up-and-coming rap star) jumped in and rescued the day. He drove my husband over to retrieve the bags and said he would drive us to the car when we left. He was a lifesaver!

We were in the Tower Room(Rei Didis). What an experience! We will never have another like it. We are both over 65 so getting up in the middle of the night was a challenge but, by the end of our stay we were well used to negotiating the steep and narrow stairs. Service was impeccable and when we asked for glasses in our room for a bottle of wine and some cheese we had brought, we were very impressed with the extra effort to provide a corkscrew, bread/crackers and some jam. What a nice surprise! Of course the views were amazing, although we were conflicted by wanting to spend as much time in our room as possible!!

We were watching an important football match in the lounge (Porto/Benfica) and decided to finish watching in our room but it wasn't available on the tv in our room. This was a regional game! We were settled in so had to rely on occasional on line updates. Check in and check out, while very friendly and helpful, were very under-staffed. We had to wait an hour to check in to our room and another 45 minutes to get a ride down to the parking lot. We were encouraged to walk up to the castle on arrival with light luggage, which we did, but would have appreciated better setting of expectations/directions (grant that we could have studied the map a little better but some signage would have helped)

Every member of the staff were so friendly and helpful. Guireme (my apologies if the spelling is incorrect) was amazing. The waiter at the restaurant (apologies I don't know his name) took the time to print us an English bus schedule for our next leg to Lisbon. This trip was a 40th anniversary trip after a very difficult year. It exceeded every expectation and I cannot find the words to express how magical this place really is. We had dinner at the hotel restaurant and it was one of the best meals we have had so far in Portugal. Missing the castle in Obidos when in Portugal would be a shame in my opinion.

There wasn't anything we didn't like.

Our partner and I came to Portugal on our honeymoon and we chose the Pousada Castelo de Obidos as our special treat. I was really looking forward to the experience, and it did disappoint! I was also delightfully surprised at how comfortable a medieval castle could be – I had my best night's sleep of the entire trip there. While the tower we stayed in didn't have much of a window, the views from the castle walls on our way to the tower were breathtaking. I can't believe how fortunate we were to be able to experience such beauty first thing in the morning. The breakfast buffet was also wonderful, with plenty of hot and cold, sweet and savoury options.

Got a great price because of "genius" points and time of year. Very helpful and accommodating staff - picked us up at bus station and dropped us back there when we left. Served us lovely cherry liquor during check-in. Perhaps most comfortable bed and pillows we've ever had. Charming room with lovely view of historic wall. Lovely courtyard with tables where we had our picnic lunch. Breakfast was very extensive and delicious and staff very attentive. Located in heart of old town with shops, restaurants and historic sites at doorstep.

nothing

the Castle was beautiful. The village within the walls also stunning. Breakfast was great. Good variety of food, push button coffee which was surprisingly great. Overall ambience was historic with old world charm. It was so quiet at night you could hear a pin drop. The room was nice and cozy. The bathroom and tub were the highlight of the room.

Signage to the main lobby to check in could have been better. We needed to ask a few people how to get to it. The room window opened up eye level to a path that people walked on so they could see right into the room. If it was a bit higher up that would have made it perfect. We were in Room 2. Not much you could really do but it was surprising the lack of privacy.

One night in this castle was an experience of my lifetime to remember! I loved my room, the quiet ambiance around my room, the history and meeting great people at dinner. I loved the views both from within or outside looking at the castle. Dining in the castle as well as breakfast was enchanting. Thank you for such an experience I will never forget!!

All was perfect. Thanks to the property for helping me on the hill. Everyone—-if you stay, pay attention to the note about leaving your car at the parking place behind the bakery at the foot of the hill. I made the mistake of going up the harrowing curves and will always read their instructions going forward! 🤭

The property is just beautiful, you really feel like royalist while staying in the castelo de obidos hotel. The views from the restaurant were so pretty and we could walk straight to the castle walls from our room. The service was very impressive, everyone in there was friendly and ready to help with anything you might need. Overall is worth the stay.

Nothing really that I would change.

We had one of the best rooms in the hotel. Across the hallway the room had a private balcony with two chairs and a table - my wife loved it. There was also a walkout to the castle walls and the towers where we could walk and take photos. The breakfast was also one of the best we had during our trip in the hotel restaurant.

Visitors are not able to park near the hotel, so luggage needs to be carried/pulled up the cobblestone walkway to the hotel. This is just a limitation of the town itself being very small and surrounded by castle walls.

The staff in the restaurant were exceptional and really made us feel very welcome and provided excellent service. Joao Pinho and Leandro Rojas were the above mentioned professionals who did a great job! Also thanks to the chef as the food was fantastic! After sending the intermediary feedback after the first night of our stay - our issues were clearly heard and actioned and well managed.

The rain :-)