Amazing location. The staff was outstanding - Maria and Michael were extremely helpful and accommodating. They helped us with directions, restaurants, hot water for tea, coffee, hairdryer, hot water kettle, microwave, extra towels, change for laundry, nearest gas station, etc. Loved the interior of the room with comfy bed and nice bathroom. The common lounge for viewing TV and the breakfast area were very large and welcoming. The hotel is located within walking distance of two big grocery stores - Lidl and Continente. Plenty of parking spots behind the hotel building. The laundromat is within walking distance.

There wasn't much to not like. Pretty decent value for money.

Very polite staff. Breakfast was delicious. It had many options to choose from. Close to many things. Room very comfortable. I will definitely book another stay there!

It's just too bad that there is not too much space on the outside for someone to sit and enjoy. There were only 4 chairs.

Excellent customer service. Clean and modern hotel, comfortable beds and linen, good pressure walk in shower, quiet night sleep, Central location with plenty free parking. Continente supermarket next door its a plus where you can have great eat in or take out affordable meals.

Stained carpet all over bedroom. Carpet should be removed.

Probably best not to listen to people that have made comments that the carpet is stained (never saw this) or the pillows/bed aren’t comfortable (you need to bring your own pillow!) and other comments. I definitely got the hotel and services I paid for. Everyone can always find something to complain about when traveling so look for the positives!

Location close to what I needed to do in Caldas.

Seems like the new owners are letting the facilities go into disarray compared to my experience when it was called Campanile. Service is dry and not as friendly as before. Might consider a different location next time.

Very good value for money. Excellent staff, very nice and willing to help. They offered me free Coffee in the morning.

You cannot open freely the window of the room. That is extremely annoying. They say they can sell bottles of wine but when asked they didn’t have it available at the moment.

24 hours reception which was great when we drove from Lisbon and checked in late. All staffs were very friendly.

Breakfast timeslot booking was asked when check in. However, it was not that busy and half of tables were available at our booking time, 9am. Some pastries were finished and not refilled. Parking was on the back of hotel. We needed to carry our large luggage to the only front entrance under the rain. Room was smaller than expected.

Good sized clean room. Nice breakfast. On the outskirts of the city but not far walk from the center

Even though a 3 star hotel, small things could have improved the experience. Paper cups in the bathroom could be changed for glass. Was only one face towel for 2 people

The beds were comfortable, shower/bathroom was very good with plenty of hot water. Staff were friendly & helpful. Location is excellent, next to a Continente store for needed items and an easy 10-minute walk to the city center.

This hotel is only about two years old, so I was expecting the WiFi to be much faster than the 4 Mbps I measured with Ookla. Our room was small and rather cramped, with no good place to put our suitcase. The "closet" was 4 coat hangars on a half-meter bar, with no other place to put clothes, so we set our suitcase on the floor in a corner of the room.

Breakfast was simple but more than enough. The hotel is very cosy. Very simple but very nice :) The parking is perfect because the car stays in a safe place just behind the building. Decoration was very simple and very much what we wanted. The entrance place is very cosy also. We really liked the small lights to the side of the bed and the protections so you can have a really low light at night.

We loved everything. The only thing I can point out was the control of the big round light at the side. It would've been nice to only control that one and not light up the entire room.