Everything was fine. I was a little bit skeptical about staying here because of the negative comments but everything turned out good. The room was clean, bathroom was clean and had all the necessities including hair dryer, they offered to clean the room every day. The breakfast was simple, not much things but it fills your stomach. Its budget friendly.

The only thing that i didn’t like was the old wooden smell in the rom from furniture- may be it was the bed I dont know but due to that order i couldn’t sleep well. May be i am too sensitive but the odor was there. And another thing is the wall is too thing between the rooms, you can hear what other person is doing in the bathroom.

The best location 3 minutes walk to the centre of a beautiful town and coach station. Train station only 7 minutes walk away. My usual warm welcome from brilliant friendly staff. Helpful and professional. Love the fact that breakfast is available early, which means I can use a dining table as the best place to work. There is also a small workstation in the lounge which I use.

My bedroom chair was not very comfortable and not a good height to use at the small side table that I used to double add as a desk. Furniture and fittings are a little dated but this doesn’t bother me too much as the bed is comfortable and staff doing an amazing job to keep the rooms clean. The hotel has an atmosphere of cosiness as opposed to being modern but I like this.

Buffet style continental breakfast, not much choice, but plenty of it and it was fresh, and considering the price of the stay, to get breakfast was a good bonus. The situation of the hotel is great, its close to the centre and the big outdoor daily market The staff were accommodating and gave good advice. Our van was too big for their parking area, but there is plenty of free parking around within a few minutes walk, so not a problem. The city feels really safe. And we had a lovely meze type, Egyptian meal in Cairo Restaurant about 12 minutes walk away. Highly recommended. The hotel is old fashioned in style, so the rooms are small, but are clean. There is also a hotel bar which seemed quite busy but we couldn't hear it in our room, even though our view was over the bar terrace, so did not interfere with our sleep I would recommend staying here for price, situation and it seems like a good old Portuguese family run place, not one of the swanky hotels where you could be anywhere in the world as they are all the same

Breakfast included Lovely staff, especially Veronica, Nicole on reception and the domestic cleaning women. Brilliant central town location

Fixtures and fittings getting a bit dated so that drawers did not run smoothly and bedroom chair not very comfortable

Location was great to the center!

It was small but functional. Lots of noises in the rooms. Bathroom was super small and some door damage from hitting the toilet. They put a stopper so it wouldn't bang. Food was not something to write about although the person running it was very nice. Front desk very nice people.

Old school place in a good location, a few steps away from the coach and train stations. The room was clean, tidy and warm, with all due amenities. The breakfast was quite nice and plentiful. The staff also seemed kind and helpful and there was always someone at the reception.

Unreliable wifi. We had to leave keys at the reception when going out. Cleaning staff tried to clean before the check out time, despite the DND sign.

Location is excellent, close both to railway station and seven different museums. My room was very quiet and the AC kept it warm and nice during night. Although equipment is a bit dated everything is clean and tidy. Friendly staff.

The breakfast included in my room rate didn't make me excited so to say.

It was a nice stay in Caldas da Raina. Room was quite spacious with everyday cleaning (it wasn't necessary, however we were feeling great coming back to freshly clean and nicely smelling room. Hotel is located in short walking distance from bus station - ideal location for us as every day we were using buses to visit closely towns. We were happy with our hotel's choice.

I enjoyed my stay here very much. The staff was friendly (shout out to Veronica!) and even remembered my name as I came and went. I was given a room that was quite large so it felt very open.

The mattresses were a little hard. My wish as a solo woman traveler would be a little counter space or shelves for makeup. But really no considerable complaints at all.

The location is ideal for walking to all the key government offices, bus & trains stations, pedestrian streets and shopping and the famous fruit and fish markets. The staff are all excellent, the cleaning staff do an excellent job, Telmo and Veronica are real assets to the hotel.

The beds and furniture are all due for replacement. the lounge furniture is old and saggy. The breakfast room chairs could all use some care and be tightened up so they are not wobbly.