The location and the cost. It was also very clean and quiet.

There were no kettle or tea making facilities in the room. We booked for no window but then changed our mind and wanted a window. Unfortunately, I couldn't upgrade, which I thought was odd.

The room was clean and a good price. Staff were great as was the location, just a short cab drive from Ipswich station. The towels were useful and it was great to have a TV in the room. I was surprised at how peaceful our stay was and was very pleased with the stillness considering the high number of rooms available to customers. There was a restaurant directly opposite easyHotel with many other food outlets in walking distance. We ordered a takeaway to be delivered to the hotel without any issues. Hot drinks are available for small fee in the foyer.

The bed was hard, I only slept a few hours and could not manage more than one night booked in an EasyHotel if I were looking for a longer stay unless I could request a softer mattress. However, the type of mattress a person likes to sleep on is I think it's a personal preference. It would have been nice to have know that I could have asked staff for more pillows the way I was informed that I could ask for an iron and hairdryer.

The hotel is right in the city centre, close to shops, restaurants and a short walk from the New Wolsey theatre. The rooms were very clean and staff were helpful.

I did not mind that the room had no window and that the rooms are small. There were not enough hanging rails or shelves for me - it would have been good to have a towel rail in the bathroom on the wall opposite the shower, and maybe a couple more hooks in the main room. The one tiny shelf/cubby hole by the bed was very small and I think it could easily have been extended with a little shelf sticking out and probably a second one added above or below it. I would like to suggest adding a little shelf in the far corner at the foot of the bed also, or maybe even a fold down desk? Just a small space to work on.

I had a ground floor room and fairly close to the reception area. Facilities all worked well and bed comfortable. Good location in he town centre close to the bus station serving the train station. Staff very helpful and key system worked well.

Room is very basic though tis wasn't a surprise, having stayed there before. No window which again was not a surprise but would not suit all users. Wash basin a little on the small side.

Comfortable bed got some sleep Lovely toilet and shower facilities Friendly staff Stayed as a comfort break for myself after being involved in a freak accident

TV not useable after 12am Bed too low down Felt penalised for being here too early it clearly does state but I feel due to my knee fracture this could have been wavered as a gesture of goodwill as I have suffered a very serious injury Location meant my Dad had to drop me off and it caused traffic issues

As a wheelchair user, I highly reccomend this fully accesible hotel. I would like to say Thank you to the entire RECEPTION and HOUSE KEEPING staff of the Easy Hotel Ipswich.  For your professionalism, and going above and beyond to ensure that my stay was a comfortable one. As a paraplegic,  in some environments you never quite know what to expect. You all made what has been one of the toughest periods of my life tolerable. Cheers to you All!!!!

Some thought should be given into accessible drop off and pick up.

Clean room and bedding - a good budget hotel. Friendly staff, secure front door, and good key card entry system. Shower is reliably warm. I like the eco vibe - you won't be disturbed by cleaning staff and towels aren't replaced unnecessarily. You can always get a room last minute!

Mattress is too hard for a long stay and there's little space in the room past the bed. I'd recommend it for a shorter stay. Room was a little cold for me on a few nights and the temperature wasn't adjustable.

Staff absolutely amazing couldn't fault them liked the town as I was from Sheffield.

The price I paid was 62 pounds and to be honest I thought we'd get a decent enough room I couldn't even get into bed round the side. No kettle or table No window and for 62 pound I thought it would be a little better than it was. 62 pound is alot of money for such a small room when I saw the other rooms at 35 I thought oh 62 pound will be much better. But yes very disspointed with the room.

Clean room and bedding - a good budget hotel. Friendly staff, secure front door, and good key card entry system. Shower is reliably warm. I like the eco vibe - you won't be disturbed by cleaning staff and towels aren't replaced unnecessarily. You can always get a room last minute!

Mattress is too hard for a long stay and there's little space in the room past the bed. I'd recommend it for a shorter stay. Room was a little cold for me on a few nights and the temperature wasn't adjustable.

Well located.

Nothing wrong with the rooms apart from not being impeccable clean. The floor in the toilet and part of the wall was dirty and the glass door had hand prints and the metallic bars to open the door were also with finger prints. I didn’t bother to get to the reception because I travel with All purpose and clean wipes. The wall paper was starting to come off and there was Blue Tag on the wall where the Tv is.