Our room had a private balcony, which was a bonus. The room size was generous and the staff helpful and obliging.....but with varying degrees of English communication skills. Excellent sound-proofing, as there was a music festival occurring all around the hotel area, and we hardly heard any noise.

The breakfast selection was limited for the price. Car parking was not in close proximity, being 250 metres or so from the hotel. The hotel is expensive for what is essentially a fairly basic facility. The shower arrangement over the bath is awkward, and difficult to prevent water spray from the shower head wetting the floor.

Very friendly staff. Excellent location just off Cours Mirabeau, very quiet for a central location, historic building. Walking distance from the bus terminal where you can catch a bus to the airport and TGV train station. Bathrobes provided! We didn't have one of the best rooms, so not much of a view, but the welcome and location made up for it. Re. tourist activities, we got a "city pass" from the tourist office. Good value if you are planning to visit lots of museums, it also gives access to buses for free in the city. The pass includes some treasure hunts, we did one which was great fun.

Situated right off the Cours Mirabeau so excellent location for the town. We had the slightly larger room which was fine; bed comfortable and plenty of space. Not much light and noisy pigeons if you kept the window open at night. Only toiletries supplied was shower gel - no shampoo, conditioner, body lotion. Reception staff very welcoming, friendly and helpful.

Hotel lobby is beautiful and promises a lot. The rooms don't quite match up but were fine (I did pay for a slightly larger one as some were very small)

The property is set right in the middle of the old town in Aix-en-Provence- there are more restaurants to choose from that, and you can count, and many places to shop. We arrived on Thursday and there was a very large market in the town Square that included some live singers moving around to entertain- it was fun!  When we arrived at the hotel, we were greeted warmly, and this very ancient building was once a convent in the 11th century, and the view from our window was across from a beautiful church. The women at the front desk were helpful and kind, and coffee was available any time throughout the day and night. You will step right out of this hotel onto the cobblestone streets of the old village, amidst a lot of activity of locals and vacationers alike. The nights are peaceful and quiet, and the windows kept our room, silent and dark when we were sleeping. The hotel communicated very clearly about parking, and where to go, as you cannot drive right up to this hotel. The lift/elevator is small don’t bring large luggage. The stairs are beautiful, steep stone. We loved our stay, and we’re very glad to have visited this hotel!  The hotel communicated very clearly about parking, and where to go, as you cannot drive right up to this hotel. We did see a taxi waiting for someone in front of the hotel, but it appeared that most people coming in and out of the town were parking in the public lot which cost about $25 for 24 hours (nearby).

Beautiful old building with fabulous architecture and history. Centrally located with loads of cafes, restaurants and the market (which changes daily) all close by. The staff were very friendly and helpful. We chose the breakfast option and were not disappointed, the breakfast area was well decorated and stylish.

The rooms were a little on the small side and a little plain but that was ok because we were out exploring most of the time and just needed a place to crash.

The hotel is in a perfect location to explore Aix-en-Provence. Good restaurants are within n easy walk and the staff was unfailingly friendly and helpful with recommendations. We had stayed here once before and returned because ir worked out so well for us the first time.

The hotel is multistoried and has an elevator but it only goes to the first 2 floors. If you are elderly make sure you get a room on the first two floors.

An unforgettable, wonderful stay. A gem of a hotel, beautiful inside and very comfortable indeed. Staff were so helpful and friendly and knew about the local area. Our room had a balcony but was spacious inside with every facility one needed. The location is excellent for exploring the old city and beyond, everything was walkable. There is a nearby car park if you need to leave a car.

This was superb, no improvements needed at all.

I loved the decor, the fact that the hotel is inside an old monastery. The staff was very friendly. There is a good selection of both sweet and savoury for breakfast.

The pictures of the rooms were a bit deceiving. They all are beautifully decorated with a stunning backsplash. Unfortunately, our room was quite simple. There are also pictures of a balcony, but was never specified that it is connected to a specific room and not for all visitors. Perhaps I misread some information. Nevertheless, we still enjoyed our stay.

From the moment we arrived we felt welcome. Our room was on 3rd floor and was very comfortable and exceptionally big for what had been called an attic room. I loved the ambience of the old monastry, with the exposed stone walls the wrought iron bannister. the 3 story height over the reception area and the stained glass window. The hotel was very restful and quiet at night

A small bar was something I had thought would be in the hotel, though we could have had a drink on our return from our night out in Aix from the concierce.

Beautiful Hotel which has been renovated to maintain its history. The staff were extremely helpful and the Hotel is in a great location being a 5-10 minute walk from the bus station and located in the old part of the city.

The only factor to be aware of is being in the old city there may be noise late at night. (high student population?). Nevertheless keeping the windows shut certainly reduced the noise, but made the rooms a little stuffy.