The staff were exceptionally helpful and provided wonderful customer service. The distance from the airport was great. There were two restaurants steps away from the hotel which was super convenient. Lastly, the inside of the hotel and my room were clean. The gentleman that set up the breakfast had everything ready at 4am!! Super great guy and the food was delish. Will definitely stay again and recommend to other’s.

The front facing of the building is not well maintained and gives the first impression of a low class hotel. The grass is over grown, the entry flooring is broken up with a piece missing, and no lighting at the front entrance made it difficult to see the Uber car color and license plate #; an important safety feature.

The hotel is well placed for an early morning flight. The bed was comfortable and the buffet breakfast was good

The room could do with a bit more in the way of table/desk /shelves. For example there were four electricity sockets halfway up the wall without a surface nearby to stand any electrical items on. The bedside tables were minimal

Great experience, very last minute booking but was a great surprise! Super comfortable bed. We were mom and baby, and grandparents so it was amazing to have two adjoining rooms. Also the staff helped me print off my plane ticket which was extremely kind. Thank you !

Perfect for an overnight stay for a family. Just 10 minutes walk from the airport. A clean, quiet room. Fabulous breakfast. 3 of us gluten-free and the hotel catered well for this with gluten-free bread and madeleines. Lots of different options available from the buffet. Friendly staff. We left for our onwards journey fully refreshed.

Nothing

Excellent hotel Superb breakfast Excellent coffee and pastries available foc Great location good staff Really great experience in every respect Would highly recommend Will use again when in Toulouse

Nothing

Staff are super respectful, kind and helpful! Rooms are well decorated and clean. Bed is very comfortable. Breakfast is very good and is served from 4:30 to 11AM. Free coffee to serve during your staying! Flexible check-in time. The location is perfect, since close to the airport.

I found the room temperature not very convenient and the rooms are humid.

The area is great! Super close to the airport, restaurants nearby... you could walk from the hotel to the restaurants since they were right across the street. The room was clean, it was cozy, and perfect for a few days stay at Toulouse. Very close to the museums area, so worth the visit!

I got a "pre-authorization" of around $200 USD on my credit card the day of my arrival before I checked in that nobody told me about and it was not in the booking description. That was an issue since my bank took it as a debit... so I had to do a lot of paperwork with the bank and hotel so they could refund back the money. I am not against the hotel's policies but it should be written in the booking description at the time you make your reservation so you don't get this kind of surprises. Other than that, the staff at the beginning when we tried to explain the issue was kind of rude, but later understood and helped us a lot. I think that was a misunderstanding since we didn't know the "pre-authorization" policy. Anyway, the issue got solved.

Good location close to airport , nice fresh crossaints

Omelette was cold, also we had a huge spider in the room

There was plenty of choice for breakfast, fresh orange juice and great tasting coffee. The staff at reception were well mannered and really helpful. Easy walking distance to restaurants and getting tram to city centre

No problems at all

Comfortable warm greeting. Comfortable beds and everything we needed

I would have like 2 pillows not one