Great location for train travellers as it’s right opposite Clermont-Ferrand railway station. Very helpful and welcoming staff; my wife, at the time, was a wheelchair user and they were very keen to help us. The lift was big enough for a wheel chair and supporter. Room was great and comfortable with a nice shower. Electric shutters were handy. Great breakfast. The best loo paper that we’ve come across on our travels across France this year - nice and wide and thick! For an evening meal the Hotel Commercants next door is excellent - a great choice of food and it’s used by locals which is always a good sign.

These are points that I hope the hotel will consider for less able customers. 1. A small ramp at the entrance for wheelchair users. 2. A hand rail for the steps down to the breakfast room (I appreciate a ramp wouldnt be possible).

A warm welcome with a smile makes all the difference. Thank you Fabrice. The secure parking made our stay less of a worry as we had two expensive cycles on the back of our car. €9.50 foe one night was well worth the money. The evening restaurant recommendation (next door) was very good …. One steak and one risotto plus two bears €55 . Great value and good quality. Another mention goes to Avril for helping with our departure and a friendly wave! For a good value hotel this is the one to use!

Nothing

Very friendly staff, convenient location if travelling by train, quiet rooms. They offered full breakfast with very early check-out, what a nice surprise! Breakfast was excellent with fresh products.

Wi-Fi breaking at times in the room.

Close to the train station. .we were able to walk to it with luggage Nice breakfast. Not bad for the price. Not a full feature hotel , but for the price, it's a nice clean bed and bathroom..

For what it is, it didn't have a many problems

On-site parking (small charge) was great after a long journey. Was greeted by a friendly face who was happy to help. Short walk to the cathedral area. Clean, comfortable room and plentiful supply of breakfast available.

If I had to find something and I am being picky I would say the toilet in the room was a little bit on the small side.

Everything was very clean and the bathroom had good towels and toiletries. The breakfast was plentiful and plenty of choice. Checkout at midday was great advantage.

The breakfast room was quite small so difficult to find space to eat. As my trip was early in the year the hotel wasn't as busy as it might become later so this could be a problem for guests.

I chose this hotel because it was very near the station and being an Ibis I could be sure of a reliable and reasonably-priced hotel. It felt safe for a woman travelling alone. The breakfast room was quite basic but the food was good and regularly restocked. My room was quiet.

Great location, close to the Gare and ADA car rental. There are also restaurants around the area. Great services from staff.

good sized quiet triple room with great views on 6th floor. Good breakfast though busy. Good parking. Short 15min walk to historic centre. Reception gave good restaurant recommendations and were v helpful including on the phone.

Breakfast food was good but lacked eg egg cups, serviettes. It was a busy weekend but probably needed more staff

It was a nice staying in general. The hotel is located near the train station and that was great for my trip. Also the room was tidy, well-furniture, quite. The mirror in the room was just perfect 😍

The breakfast was good, but I would say that there were not so many options available. Although the croissants and confiture were delicious!