Welcoming staff. They always said 'Bonjour' or 'Bonsoir' when I walked past reception. Willing to explain everything and to help in every way. Wished me well as I left hoping I'd come back next year.

Breakfast was a bit pricey and so I only had one breakfast. Bread wasn't the lovely fresh warm baguette type that I expect to see in France. Staff were friendly though. Not a very nice view from the dining room. Bit of a back room.

The quietness of the rooms was great. The breakfast was brilliant and full of variety. Staff pleasant. Hotel centrally located very close to the large shopping Square and many restaurants and bars. Hotel was exceptionally clean. Slippers and bathrobe provided for the spa. Don't forget to ask reception to turn on the hamman as otherwise it's off. It takes about 15 mins to heat up.

The beds were a bit hard for our taste. The bar has set opening times, so if you arrive mid afternoon, it's closed, and you have to stay thirsty until it opens at 6 pm. Only one key card given to us. This meant we had to go everywhere together as a keycard is needed for electric in room, spa entry, and to operate the lift. So if one of us wanted to use the spa, the other either had to come or stay in the room with no electric (!)

Good-sized room with large shower area. Lovely view from the bedroom. Lovely dinner in the hotel restaurant.

The hotel should be much clearer about parking. They have very limited spaces but may I suggest they delete that they have parking and direct people to the open carpark 100 metres away

Have stayed here numerous times - never dissapoints - we were here to see the Tour de France - staff were very helpful. CF is a great city and perfect for a stop off on a journey south. Had dinner in hotel - very good quality dining. Really handy tram stop outside. Safe parking underneath hotel. Perfect!

Happy with everything - we knew what to expect as we have stayed many times before.

Perfect location but photos over exaggerate the spa and room area

Lots of homeless in the entrance. Sad and I’m not saying move them on. But during the day. Blankets and clothing just lying around. Smelly too.

charged us for breakast automatically, even though we did not want one but they said its the nomr in France. took about 20 minutes extra at checkout to sort it out you cant really stop a car anywhere on the street outside - you have to hope you dont get a ticket while it waits on the 'no parking spot of the pavement' until you get checked into your room

location, walking distance to centrum attractions breakfast fresh smell in the room, clean good spot for a night sleep in case you made a trip fron NL to Spain

not an easy way to find the hotel parking entrance, I had to call from the street In case of the hotel parking is full then its difficult to park othe car n the street

We loved our one night stay there. The staff were very welcomed and helpful. Room very clean and comfy. Jacuzzi and steam room included in the price. Great location, very close to city centre and variety of restaurants.

Clean, friendly and informative staff and within easy walking distance to the centre. Car park is a reasonable price and we were able to leave the car whilst we explored the next day at no extra charge.

This was our second stay at this establishment which is easy to find, has secure underground parking, comfortable and well appointed rooms, Rituals toiletries, a spacious walk-in shower, plus friendly and helpful reception staff

The restaurant was closed without prior notice plus the Hammam was undergoing maintenance.