I had booked two rooms the day before and when we arrived there was only one room available. The staff assured us they would find another room for our party and they did. They were so kind about the situation and were able to resolve it while we explored the town. It all worked out. The hotel is super close to downtown but just far enough that you have parking and it’s really quiet. The hotel was very comfortable, clean and the breakfast was really good.

NA

Good location, nice family hotel. Clean and tidy. Owner ladies are very kind and helpful.

A bit too pricy. I’d at least expect an included breakfast for the price. (But note that we’ve stayed Christmas time and new year’s eve.) Still i’d rather stay in another village for the price since Kaysersberg is somewhat remote. The only public transport option is Colmar if you want to see the other towns and villages.

This is a lovely hotel just outside the historical area of Kaysersberg. It is next to the forest and one can get to the center in under 5 minutes. The staff was super welcoming and was always asking if we need anything else. The rooms were great, breakfast - classical french breakfast.

The parking was a bit difficult - places were very crammed and some drivers were occupying 2 places...

Very pleasant staff, very friendly. Clean and quiet, nice room and very comfortable bed, also separate toilet and bathroom which was a nice change to the norm I forgot to ask for Wi-Fi code before exploring the evening in the village and no one available after 9pm to ask for the code, which it states you need to do before 9pm. Only charged 3 euros for a coffee and croissant which was amazing, the price and the food

Wi-Fi code available in room

Kind & considerate staff, the room was modern and spotlessly clean, nice breakfast with good quality yoghurts and a variety of cheeses & breads/croissants, the mountain view from the room & the dining area was beautiful, I'd definitely recommend!

Internet connection was bad. I could not get any wifi on the mobile phone.

Family room was located in Annex. Parking was in front of the building, very convenient to carry luggage to the room. Bathtub was big. Water pressure was very good and filled the tub so quickly. Highlight was the large terrace with stunning view of trees and mountains.

Breakfast area did not have a terrace. This is why we did not have breakfast.

The owners/staff were so friendly and helpful including recommending park and tram for our visit to Strasbourg. Excellent breakfast. No extra cost for the car parking.

Needed a shower curtain - bathroom got very wet. More comfortable pillows please.

Rooms are spacious with clean and comfortable beddings. Staffs are highly hospitable, responsive, friendly, and professional, before as well as during the stay. Location is perfect as it is located at the edge of a 700m stretch of historical zone which means we can walk leisurely throughout the main historical zone Kaysersberg in one direction. The hill next to the hotel is paved that allows for light hiking with chances to passing by a calves and chirping of the bird in the background. Breakfast was hearty french breakfast with local products coming from around Kaysersberg. Will definitely return and make it the basis while visiting Haut-Rhin or other Grand East area of France.

Staff was helpful and rooms were big and had everything we need

They can add a electric kettle for hot water, we had to go down to reception every time we needed it. But the staff was very helpful every time

All was fine. It was a quiet place, just outside the village centre. Unfortunately it was too cold to sit on the balcony with the beautiful view on the hills. We enjoyed the Alsace wine from the mini bar.

I found too many long hairs on the floor and in the shower.