Nice hotel with a good junior suite for couples with kids. Good food, if a bit expensive.

1. Location is great 2. Staff were lovely and helpful (also especially amazing at making cocktails) 3. The live music was fab

1. Quality of breakfast was better at the other hotels we stayed at.

Great bar and wider snacks area. Terrace has great view

The spa only being free till 2pm and being charged thereafter. It also needs some maintenance, the Sauna door had a hinge broken and was a bit dangerous and my daughter cut her foot open. The pool was freezing and was overly clean.

Modern, comfortable, free parking for motorbikes, quirky hand painted decor.

Expensive for what it is. Most hotels in this price range would for example have air conditioning. Lots of add on costs. Trendy room lights but sadly don’t really light up the room.

This was the only disappointing thing about the hotel. I think the breakfast is pretty limited and not enough choice. I agree with the principle of providing less which equals less waste. I think more local cheeses and cold meats could be offered.

Beautiful place and amazing location

Nothing!

The location, the Spa, the staff, the restaurant, the design and decoration of the hotel, the locker rooms with direct access outside.

I like everything except some minor details for example the heater not working properly, light bulb not working, remote control not working, pool not heated, water coming out of shower… this is not important our stay was excellent but those are the little details.

everything was very nice, the spa and facilities were good, rooms were good and great location

the room was just a bit smelly that’s all that was wrong and breakfast for us was didn’t really suit our taste and again a bit pricey as well as the spa was a bit much per person

Really good ski in/out location, and a nice bar on the piste for (sedate) apres. In-house Ski Palace ski hire shop was excellent, staff very helpful. Room was a reasonable size with a lot of hanging space, bathroom also decent size. Our only issue with the room was the bed was rather soft but probably personal preference. Breakfast was reasonably good with both hot and cold offerings, although the options didn't really change while we were there. We had dinner a few times in the restaurant and the food was varied and tasty. The bar/lounge area is a nice, relaxed spot to unwind. The vibe in the evenings is chilled rather than party, with occasional live jazz the odd night. Staff helpful in advance and during our stay, arranging transfers etc. We both had massages in the spa which were excellent.

Two small points - The shower was over a bath with only a fixed attachment point (couldnt adjust the height of the shower head) which wasn't ideal. The spa is nice while waiting for a massage but I'd have been disappointed paying eur20 to access it specially (it is free if you have a treatment). It's not the largest and I'm surprised the hotel charges extra for access.

friendly staff, good food, ski to door, live band in bar one evening, open fire in bar, swimming pool & spa, lovely decor