So many things! The location, the quality of facilities and service, the friendliness of the staff. They were willing to let me speak in french so I could practice but are well equipped to speak in tons of languages. They went above and beyond for me so many times, lending me a charger, calling me taxis, giving me directions all over the place. They even sent a staff member to my room to help me take a picture on my balcony! Honestly I would stay here over and over again. Plus the location is easy walking distance to so much. I walked to the Louvre, the Eiffel Tower, Crazy Horse etc. whilst taxis are never more than 12-15 euros to really anywhere you can think to go from here. The room was lovely and honestly this place is a FIND. I'll definitely be back. X

Nothing. They had everything I needed and if it wasn't in my room, I asked and I got it.

The friendliness of the staff, especially Arezki and Farouk, who made our stay very pleasant. In addition, the rooms are very comfortable, the breakfast is excellent and the location is exceptional. We will certainly stay there again on our next visit to Paris.

Just to find something to improve, the lighting in the breakfast room is a bit dark, it could be more illuminated.

Fantastic location. All landmarks within walking distance . On a quiet street so no disturbance at night. Rooms lovely, very clean . Bed very comfortable. Booked two rooms and even though they weren’t adjacent to each other they were on the same floor….. each floor only has a few rooms so we were close together anyway. Staff very friendly and helpful

Nothing…… all good

Best hotel I've stayed in. The staff at the reception named Lyes is so niceee! We were in a hurry because our plane was canceled, but he was very patient in helping us, helped solve a lot of our difficulties, and gave us a lot of comforts. Also recommended restaurants for us the next day which was appreciated. Although neither of us spoke English as our mother language, we had a lot of great communication. Meeting him was the happiest memory of my trip to Paris! Lyes deserves. And also the bed is so comfortable. These two days I had the best sweet dream of my whole life. I like it.

I recently had the pleasure of staying at the Folkestone Opera Hotel in Paris, and I can’t recommend it enough. From the moment I arrived, the staff made me feel like family. They were incredibly helpful, attentive, and went above and beyond to ensure my comfort. The hotel itself is charming, with a perfect blend of classic Parisian elegance and modern amenities. Its location is ideal, close to major attractions but tucked away in a peaceful area. Every detail of my stay was seamless, and I left feeling refreshed and grateful for the amazing service. Highly recommend this gem for anyone visiting Paris! And I would like to Thank Mr Willy for his super amazing hospitality. HIGHLY RECOMMEND

The receptionist Samira was amazing, friendly, and helpful. And the breakfast staff following morning was nice too. Location perfect. Had a great night sleep which was major!! and very clean comfortable quality bedding. Great choice of teas will a few little complimentary snacks. And expresso coffee mashine. Loved the Damana products in bathroom and they had everything you could need. Really great hotel and would stay again.

The only thing i noticed was the carpet (beige colour) was a bit dirty and quite worn in places. But I was told they are going to be refurbishing soon which will sort that ;-).

great location especially for shopping, room clean and cozy. staff exceptionally friendly from manager, receptionist, house keeping. special thanks to Abdelghani , Haeva at the reception for their kind help and support . not to forget Tatyana who provide nice breakfast.

nothing

The location of the hotel is excellent and the breakfast buffet, decor of the room, courtesy of the staff and the cleanliness of the rooms were excellent. Snacks and toiletries were restocked every day and a detailed cleaning was done. The bed was very comfortable. The breakfast was not a normal French breakfast and there were plenty of options in the buffet. I would like to thank the hotel for the interest and care it shows to its customers. Since the weather was rainy, there was even an umbrella service for customers. In general, it was beyond my expectations. Thank you for everything.

This hotel is exceptional! Special shout out to the hotel manager Wali and the kind and beautiful Maeva! Hotel Folkestone Opéra truly exceeded my expectations. From the moment I arrived, the incredibly welcoming staff, always greeting guests with a warm smile, made me feel right at home hun. The rooms are impressively spacious (by French standards) and impeccably clean. Airport Access: Getting here from Orly Airport is straightforward. The M14 metro line takes you directly to the Madeleine stop, just a five-minute walk from the hotel. Alternatively, an Uber ride costs around €37. Location: The location is unbeatable! Just steps from the hotel, there are two convenience stores that stock a wide range of essentials (I personally had to grab a hairbrush and found everything I needed). Directly across the street, there's a charming wine bar that stays open late but keeps a peaceful atmosphere. Numerous excellent dining options are also within a short walking distance. I even walked to the Eiffel Tower, which was a pleasant and scenic stroll. For those who prefer to drive, an Uber ride costs about €13. Cleanliness: Spotless! I accidentally spilled an entire cup of cola, but after the room was cleaned, there wasn't a trace of it. A perfect 10/10 for cleanliness. Room: The room was lovely, featuring a double glazed Juliette balcony, a desk, and thoughtful touches like complimentary coffee machine with pods , tea, a kettle, water, and a mini-fridge. The provided shower gel and shampoo/conditioner were high quality, and the bed was incredibly comfortable. The shower was on the smaller side, but the bathroom itself was pristine. There’s also a generously sized wardrobe and a safe for valuables. Breakfast: Breakfast was delicious and served with the same friendly smiles. I tend to eat breakfast later in the morning, and I appreciated that the hot food was still fresh and well-stocked.

This hotel is in the perfect location. We loved being in the Madeleine area for the Olympics. Lots of great cafes and shops. The metro was just a block and a half away. It was convenient to everything. The hotel staff spoke English and were very kind and helpful. We enjoyed chatting with them. The room is small, but very adequate and charming. The bed and pillows were comfortable and I'm picky. The breakfast is very nice for just €15. We would definitely stay here again!!

The comforter needed to be bleached. Had a couple of small stains.