room was great, would love to be back due to room.

Breakfast was one of the worst in my life. No options at all and no varieties, when asked for an omelette was denied saying they don't provide anything such. Asked for check out just for 1 hour extra also was denied even though I checked in just previous night at 10 PM. Basically no consideration for any kind. In room the normal soap toothbrush was missing and then the phone was not working so had to run up and down for anything required. Location was fine. I had requested for street view and was given with inside hotel view.

The location was brilliant for us, with Saint Lazare metro station only a short walk away leading to anywhere you want. We also walked from the hotel many times to attractions and found it easy to do. Beautiful decor and high standard of cleanliness. Our room was serviced everyday without asking with fresh towels left. We loved it!

Brilliant location, cute hotel with more than average space for Paris - *stunning* balcony which we got to use in unseasonably sunny weather - delightful!

Spa felt quite snug with 6 guests (max capacity) but overall, can’t fault the hotel

Everything was clean, no carpet on the floor, very nice shower and comfortable bed and pillows. The breakfast, both cold and hot, the ingredients were fresh and tasty. The hotel was walking distance to galleries Lafayette, Printemps, Gare Saint Lazare, restaurants, shops and sightseeing. We had a good time.

The hotel is beautiful, our room was perfect; balcony was much bigger than expected, a wonderful addition, especially with having a toddler, extra space is always a winner. The staff were attentive and friendly, the breakfast is lovely, the experience was great as a whole.

Wasn't expecting the 100€ a night deposit on arrival, we were there 7 nights, so quite a cost upfront after spending a lot of money on the hotel already. Not the hotels fault but tourist tax! This was a slap in the face after we spent alot of money on a beautiful hotel and days out in Paris. Something to look out for.

Loved the location it was the first time that we have stayed in the area and really enjoyed the relaxed fee, Gave us the opportunity to enjoy the atmosphere of Paris without the summer crowds. Staff were welcoming and professional. Rooms,if a little small were very well equipped. Lots of little touches that made a difference coffee drinks bathrobes good bed linen and pillows. Would recommend.

The reception and dining area were a little tired.

The comfiest bed I have ever slept in! Great room, perfect for our needs. The location was great for Metro and all tourist attractions.

Location, quite spacy rooms, facilities.

The elevator was not working 2/3 nights and breakfast menu could be better for such prices not much of selection

The property felt like home. It was warm, inviting with amazing staff who were willing to help and very approachable. Our main contact was a wonderful lady called Sopene. She was warm, inviting and nothing was a big request! She remembered the special birthday we went to celebrate and gave her wishes on the day. She even handed us umbrella’s as we went out for the day as the weather changed. Customer service was exceptional and we would definitely recommend this hotel because of its location, cleanliness, home feeling but importantly the customer service! . We had found a note in our bedroom wishing us a good trip and requesting us to ask for assistance at any time. That was so humbling and rare to find as even in exclusive 5 star hotels you don’t get the personable service which we had!

The only down side was the breakfast selection. This was limiting. The scrambled eggs did not appear well cooked, the salad was dry, we had to ask for spare glasses as they were not readily available on both days. However, as this was thrown in as a good will gesture and birthday present we could not complain. There were ample supply of toasts, croissants and cereal which we had instead.

Everything! Room was large, pretty and it had two window nooks where my daughter and I very much enjoyed having our morning drink and reading! Pool is small but lovely and we greatly enjoyed being able to book an interval just for ourselves. Hotel brought us macarons and chocolates as welcome, the hotel bar seemed very lively on Saturday and the food was good. Location is great too, easy walk to Place Vendome. We enjoyed all the Madeleine area had to offer, from shops to nice cafes and of course, the nearby Galleries Lafayettes and Opera Garnier, amazing Paris architecture. All in all, a hotel we would gladly return too.

There was absolutely nothing to sulk about.