The room

I arrived at the hotel before the check in time. The room was not ready, which is perfectly acceptable but reception could not tell me at what time the room would be ready which was very disappointing. They didn’t bother call housekeeping or make an effort knowing that it would have been very helping to me. Instead, all they could say is that they will send me a message when the room will be ready.

I had an amazing stay at Hayat Madeline! From the moment I arrived, the staff made me feel so welcome and taken care of. A special shoutout to Emily (Hazal) and Lousine (Amine), they were absolutely wonderful! Their warmth, professionalism, and attentiveness truly made my experience exceptional. The suite was spacious, beautifully designed, and had an incredible view of the Eiffel Tower, it was breathtaking, especially at night. Everything was clean, comfortable, and well thought out, making my stay even more enjoyable. Overall, I had a fantastic experience, and I highly recommend Hayat Madeline to anyone looking for a luxurious and welcoming stay in Paris. I can’t wait to return!

The hotel is beautiful, the staff is awesome. Irina, the maître, welcomed us every morning with a smile and our favorite coffee. Marcus, the bellhop, was super attentive all the time and very helpful. Location was great, walking distance from the subway and other tourist locations. The room is quite small, but it is ok for Europe standards. They offer all the amenities of a 5-star hotel, and everything worked fine.

The sofa bed was really uncomfortable to sleep and accommodate only 1 child. Room temperature was a bit hot, we believe the air conditioning wasn’t working.

Partly very attentive (Ms Gosselin; the Gentleman doing the Valet service) - partly could be a little better.

In particular for a 5* charging >600€/night would expect immediate luggage service outside.

The location of the hotel was exactly where we wanted to be, surrounded by facilities such as restaurants, bars, shops and access to other areas of Paris, either walking or by Metro. By walking you see how the French people live.

Nothing really. We have been going to Paris for many years now and we love the ways of French people. They have the attitude of live and let live and are no trouble at all. Everyone we meet wants to speak English because it means a better employment.

Our stay at Hyatt Paris Madeleine was nothing short of fantastic. Situated just a short walk or drive away from Paris's iconic landmarks, it provided the perfect balance of accessibility and tranquility. The concierge service was exceptional, offering invaluable recommendations and assistance to make our visit truly memorable. The surrounding area was a culinary paradise, with a plethora of wonderful restaurants to choose from, catering to every palate. Despite its central location, the hotel itself exuded a peaceful ambiance, allowing us to unwind after a day of exploring the city. Our room was comfortable, well-appointed, and offered a serene retreat amidst the bustling city. Overall, the Hyatt Paris Madeleine exceeded our expectations in every way, and we can't wait to return for another unforgettable stay.

Staff are very friendly and helpful, they even send us a fresh baked cake with receipt in a card , the cake was delicious! Location is good, quiet area and close for shopping , short taxi drive to all the main sightseeing places .

Would be nice if there was a swimming pool , restaurant food was really good , would be better if the menu has more choices .

nice staff and good location.

The interior design is shake N Elegant, although maintenance work may be needed for some rooms. for example our bathroom doorframe was worn out because of the persistent spilling water from the standing shower.

We travelled with our 5 month old baby and the hotel were so accommodating and couldn’t do more for us. When we arrived at the hotel, the cot was already set up in our spacious room, a bottle warmer had been placed in the room and a baby bath! Complementary drink at the hotel bar between 5-7 is also a really nice touch. All staff were so friendly and helpful.

staff and lobby seating area for coffee, drink and food.

main issue I have with this Hyatt is the room design, decor and atmosphere. I’ve stayed at many Hyatt across the globe and this one just leaves something to be desired when you walk into the room. room is boxy with little interior design flare. furniture seems old and dated. bathroom seems more like walking into hospital vs relaxing modern vibe. Everything just off and needs to be completely re-done from my perspective. I’ve stayed here twice now and impression the same.