Location and breakfast are excellent with nice friendly staff.

I have never expected room 55 is walking stair 2 floors from 3rd floor elevator, it is quite narrow stair which I am scaring to drop down easily, especially once I need to carry my big heavy luggage from room to downstairs 2 floors. Moreover, on Sunday I asked the front desk staff to call Taxi for me but as Marathon, after waiting 18 min. and no taxi coming, he just informed that sorry we cannot get taxi. If he informed me that we cannot get taxi since beginning, I will try to go by subway or others. Finally I missed the tour (no refund money).

Great location, very comfortable room with large bed and shower with great facilities. Very friendly and helpful staff.

Great facilities, very modern, really comfortable bed and for similar prices in Paris, the room had a pretty good size. Good breakfast and very nice staff. Outside my room there was a small internal terrace which I found nice and useful.

They have a good location in theory but it is on a very narrow, dark street and is a 15min walk to the subway (madeleine station). As my room was a duplex it was very uncomfortable to have to go up/down the snail-like stairs to use the bathroom (bed on top flor, bath on low flow). Lighting in the room was very low also, difficult to get ready at night or work.

Safe and great location. Walking distance to the most sights. The staff were really kind and helpful anytime. Everyday cleanliness worth mentioning. The breakfast offers good quality food with good variety, but if you are late for breakfast maybe you will not have many options of food to eat. Regarding the room.. the heating was really nice, the only “problem” was the size. We found superior room a bit small. But, the overall experience was really good.

Great bathroom, with 2 taps. You can choose from 2 pillows (however imho both are too low, but naturally it is a matter of taste). Tea making facility in the room. Really very calm and quiet (while it is in the centre of Paris) - and I am ultra sensitive about this.

No power plug in the bathroom - it is very good that there is hairdryer, but how should you use it without a power plug? Or where there is a power plug, there is no mirror. I can confirm that their cappuccino is really very bad; the worst in our 8 days trip even in France (and the French can't make good cappuccino). It is very rare that I have problem with the breakfast, but in case of this hotel I had: this hotel is very expensive even without breakfast, and the breakfast is another expensive item - so I waited outstanding for this money; but it is average. On a scale of a metropolis it is very close to the centre - but it means that it is a relevant suitcase dragging on the streets.

The hotel was very good, the room I got was spacious and beautiful. Wifi worked well. Staff was very polite and receptive.

They shifted from plastic water bottles to reusable glass bottles during my stay. Although this is good for sustainability purposes, the housekeeping was not refilling by bottles, so I had everyday to take the two (quite heavy) glass bottles downstairs to ask for refil. During my stay some maintenance staff was sent to my room without my authorization or notice to fix the blinds. Not only they didn't fix it at first (when I opened it a tape came down from the ceiling, so another gentleman came back on the following day) but they also moved some of the furniture and didn't put it back in place - when I got back to the room, it looked like someone had broke into it to be honest. Breakfast was very mediocre.

the room was big. the bed very comfortable. the room was very quiet too.

we were on 2nd floor with no elevator. elevator only to the 1st or 3rd floor

Everyone at the hotel is awesome and make the hotel awesome. Thank you to everyone who made our stay so wonderful. Great location. Lovely food at breakfast.

Nothing. Everything and Everyone is great. What would be great is ‘colder fridge temperature’ and if could have had water all week in place of Coca Cola as requested at front desk ( don’t drink soft drinks is why ) along with only coffee and no decaf ( last day they did only add coffee ). These aren’t not likes but little things only that requested and never happened. Also would be nice to have more information about excursions but ok without as got info online.

The staff were incredibly helpful and nice. arrived early and they looked after my luggage while I went to look around the city. they even popped it into my room for when I arrived. lovely breakfast great choice and selection and the free minibar was lovely topped up with still and sparkling water, orange juice and coke. The breakfast had hot and cold selections aswell as tea and coffee and it ran from 7.30am to 10.30am. The staff were always so helpful and stayed in touch during my stay to make sure I had all I needed and to arrange my transport when I left. The hotel is very clean and there is also a nice gym in the basement which has a great treadmill, rower, bike, a selection of dumbbells from 4-14kg and also an excellent all round resistance strength training machine. I found the room while small ( it was a single occupancy double room however) it was incredibly comfortable; the bed was very nice and the room itself was peaceful and quiet

would be helpful to top up the teas and milk in the room each day for us Irish who love our tea hahah and save me asking each evening (especially when drowned after that epic thunder storm) but otherwise I can’t fault it

Very accommodated staff and great location. We had booked two rooms, one duplex for family of four and one executive deluxe for two. We didn't know the room layout prior. It turned out the duplex is great, two floors and have a little den . However, for the executive deluxe room, there'r two types. We were put in the two floors one on the ground floor so is next to our friend's duplex room. It is great if you are ok there's no window to open. For us, we need to open window with fresh air, the thought of no open window suffocates me. We asked if we can change back to room with one floor only and with window. Luckily there's opening and the staff quickly switch the room for us.......so if you need open window, make sure ask for non-two floors room.

Everything is great except there's room for improvement for the breakfast. Beverage/coffee options are great but can add a bit more fresh food to the breakfast bar. Love the fresh squeeze orange juice option!