The Location was great and breakfast is fine

The isolation of windows are not enough that is why all car noise comes to inside. Additional bed was not comfortable. And the worst is, we arrived at 4 pm , our room was not ready yet. We had to wait 15 minutes at lobby. I was in hurry that is why insist and when we come up at room, there was still staff at room and filling up liquids at dispanser. Room was not ready at 4 o’clock

Location is so perfect and you can walk to any famous places to visit. The room was so clean. Breakfast was good and I had lots of options to eat or drink. They cleaned the room and changed the towel twice a day. I booked the room with Eiffel Tower and Arc, So I had great view to take picture and enjoy.

There is no bar in the hotel.

The location, the VIEW, and the breakfast was one of the best continental breakfasts we have had in Europe. Hotel staff was friendly and accommodating. The upgraded room was clean, larger, and even had a two person bath tub! The hotel is right in the middle of a high end shopping district with lots of good choices for dinner.

When we checked in they didn't have the room type that we booked available (Eiffel Tower view). Spoke with Djuanna at the front desk and she was extremely helpful in finding us an alternative room with a view. The only downside is they are currently renovating the hotel and there was scaffolding on the balcony and the occasional worker above our room. Fortunately they finished early and weren't there over the weekend.

Perfect location- walking distance almost everywhere. Super Buddha Bar just 2 min of walking 🥰. Room was maybe a little small, but huge bathroom. Super big shower. Separate door + aeration window in toilet. Room was clean. Glad we took upper room with balcony as they are little bigger and quite newly renovated. Big spacious lift.

Unbelievably small closet to hang your clothes. As ironing board was taking also half the closet space and too few hangers. Balcony was in desperate need of renovation and chairs not suitable for sitting. Currently facade also under construction… so not so pretty view to Eiffel tower through scaffolding. Bed was really wide, but put together out of two beds and they didn’t really stay together well. Also they had no vase for my flowers, so we had to use trash can.

Simply very good value for money. Very comfy beds, perfect room temperature, incredible views from the top floor rooms with balconies.

The breakfast room lighting was a bit like a morg, very hostile. Also no gluten free bread or cereal.

Renovation is required as the hotel location is premium

Old furniture

Location was good. Very safe at all times. Conveniently walkable to champs elysees. Breakfast was not lavish but practical and good quality. Breakfast hall staff was courteous. Fresh juice options was a big plus. Beds were super comfy. Room size was decent.

The lobby staff (except with the female) were not the most pleasant. We had booked 2 rooms for 4 night and we were given rooms at different floors. Despite request to arrange us in one room, the matter remain unresolved. I appreciate that it was a busy time but difficult to believe that it could not have been resolved with any sincere effort.

I have to say, before our arrival, I read so many bad reviews, I was terrified my trip was going to be ruined, but to my great surprise our stay was very good. Everything was beyond my expectations ( which were lowered by reviews here). Everything was good, the property just needs better communication, you need to address those negative comments, answer to disappointed guests and have the responsibility to admit mistakes. As for our stay, everything was really good and we enjoyed our vacation in Paris on behalf of the hotel.

I liked the location and the room was big enough for the 4 of us. It looked a little old but I think it is just the charm of the hotel itself. I did not like that you have to pay for the mini bar items.

The internet was terrible. Wifi did not work at all and we needed it to plan our trips and places to go. I think they need to improve the quality as we could get signal from the companies around the hotel but not from the hotel itself.

The hotel was very centrally located on a street filled with exclusive shops making window shopping an experience. Staff were attentive

Because the exterior of the property was under construction our Eiffel Tower view was somewhat obstructed however we were given free breakfast for our entire stay for our group as a courtesy. Other than that all was great