We loved the elegant Parisian charm of Sofitel Paris La Faubourg. The location is perfect, nestled in the heart of the city, just steps away from major attractions like the Champs-Élysées and luxury shopping areas. The interior design is chic and sophisticated, with a fashion-inspired touch that reflects the spirit of Paris. The staff were warm, attentive, and made us feel truly welcome. The room was beautifully designed, with luxurious bedding, great amenities, and thoughtful details that enhanced our comfort. The hotel’s restaurant and bar were also standout features, offering delicious food in a stylish setting.

Very good location, the staff very exceptionally courteous. the room was very comfortable. We had booked a week trip to Paris to celebrate my wife 60th birthday, the staff sent a very nice greeting card and had a selection of fruit basket.

There was road work on the same street and during the day it was a bit noisy

Good safe location near American embassy. Reception Concierge Bell, Guest relation staff were helpful, friendly, considerate, knowledgeable and quick to assist. Stayed 3 nights.

Bathtub area was a bit dated. They came and did better cleaning on the tile and grout area, saw a bit of black spots. Loose tissue holder finally stabilized. Can improve. Overall, the corner room was beautifully decorated. Breakfast selection were okay, many carbs and bread items, busy, service could be better.

I made my payment while checking out on may 9th. Please cancel the block on my card that you made during check-in on April 5th. Why does it take so long to cancel?

I loved to staff, they were very helpful and friendly. Exceptional attention and enthusiasm were rewarded. Breakfast was served nicely and with a great selection.

Construction was going on in the neighborhood and it was very noisy, so from 6:00am it was very loud and noisy, hope after construction will be finished, it will be great place to stay.

The hotel isn't as "grand" as other palace like 5 star hotels in Paris. But it does the job wonderfully and does meet the 5 star expectation. The venue is clean, our room was spacious and we did not at all feel squished. We were 2 adults and a child with 4 large suitcases. The bathroom amenities were good. The Dyson hairdryer was the cherry on top. The location of the hotel is perfect! You're so close to everything but far away from the city noise.

The toilet seat was in a separate room from the actual bathroom.

The Hotel was so far the best hotel I have stayed in Paris. The staff was very helpful from the first moment we entered the hotel until we have left. The friendly faces made our stay very pleasant. Just because of this staff from now on wherever I travel around the world, Sofitel will be the first chain I will be looking for. Thank you very much for helps and making our vacation fun.

To be honest there was nothing that we did not like.

The hotel is beautiful, in an amazing location! The staff were exceptional - even before we arrived, they were reaching out to ask if they could help with anything and were super responsive. My child had an ear infection before we arrived and they helped us to have a doctor come to our room within 30m of checking in. They were incredibly polite and professional - from the front desk and the concierge staff, to the room service and housekeeping staff. It was an excellent experience all around.

We had no issues at all while we stayed there.

Cannot fault the staff as they were excellent. Location was perfect. Bed was incredibly comfortable. Did't eat at the hotel so cannot comment on that aspect.

We were very lucky and upgraded to a Luxury room however we were very surprised how small it was. No room around the bed or to unpack our luggage which was disappointing. Area to make coffee too small.

Everything else

Rooms were too small even for European standards, also the beds were slightly inclined towards the outer side on both edges. Overall, I've expected none of that for that value.