Hotel was very clean, comfortable and well equipped. The staff was extremely nice and helpful. A special thanks to Natia who went out of her way to help me 🙂 Breakfast was good and the location is good for getting to IBSU and further out.

We had a family trip with our big dog, each of us used an own way to reach it. The staff was perfect, explaining every step by phone, even which metro-station need to go to come the hotel. The furnishings are rich and new, room is big with climate-control, spacious balcony. Also was a nice small pull 24/7, own cold parking, huge gym and chic restaurant right in front of the hotel, just after car-bridge. No extra-charge for dog, fast way to leave the city.

Would like to diversify breakfasts, balcony door has to be closed and opened by lock.

The staff are very nice and helpful

Everything was perfect, from the cleanliness to the staff. The administrators were very kind, they even added the breakfast option free of charge.

There is nothing we didn't like.

The water in the swimming pool was extremely cold. Sona is not working. Steam room is not working

Everything

Nothing

Awesome staff and clean room

We requested room with balcony but it was not available. Apart from it everything was perfect.

ძალიან კარგი მომსახურება და საუზმე, ხელსაყრელი მდებარეობით

Only the Room was big and clean

The location is far from the centre. The staff wasn't helpful, I asked the receptionist a milk sachet to make a cup of coffee and he refused to give it to me or even a little milk and his reason that he has no access to the kitchen and of course this was a joke can't be a true then I asked him to bring it from the Bar next to the Reception as I saw a coffee machine there but he refused it too.

The reception was so friendly and helpful

The breakfast was so usually and all of days was the same