Small, beautiful hotel very close to the Rustaveli Ave and a lot of businesses. Extremely kind and helpful staff. Thanks so much to Georgy and his cousin. Really appreciated their help and orientation. It's a very old building, but the floor where the hotel is, recently underwent renovation and is very comfortable. I would definitely stay here again if I come back to Tbilisi. They even happily kept my luggage while I traveled the country.

The hotel unfortunately does not offer breakfast, or some help to carry bags upstairs (3 floors).

Table and TV in room, useful as second display for my laptop. Stable and high-speed wifi. Big soft bed. Friendly receptionist. Air conditioning in the room. Thick curtains. Nice and clean. Comfortable wooden floor, not cold to walk on even with bare feet.

Small issue with a shower pipes: water builds up. Contrary to the room description, thin walls (I can hear literally every step as someone passes in the corridor and, obviously, receptionist can hear each my word as I talk over a phone, too). Not a good option if you're looking for a place to have a romantic date, too. Microwave oven is only in a staff room. They're always ready to help... But if you want to have a snack in a middle of a night (02-08 am), you're out of luck.

The hotel is almost new. It opened right before pandemic and for these two years it has not been "used" a lot. The bathroom is essential for me and there it is in perfect condition (clean, nothing is leaking when showering). It's right in the city center. The staff is very welcoming and helpful and love their job.

Friendly ladies at the reception, clean room and bathroom, high ceilings, conditioner. I checked-in after midnight - everything was open and a lady at the reception met me . It was possible to order transfer from the airport, it was very convenient since I arrived after midnight. There were a kettle, cups, tea and coffee in the room, fresh towels and a bathrobe. The hotel is located in a quiet street. I really enjoyed my stay at that Ornament hotel. Thank you!

the mattress was a bit too soft for me.

Friendly and helpful staff. Great location in the center. Clean and nice room, comfortable beds. Slippers, towels, bathrobe were provided. Room is a bit small, but I needed just a clean cozy place to sleep and take shower, so it was perfect for me. Will come back again.

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Everything! Room is exactly as per display pics, even better. Everyone at the hotel were super hospital. I loved that hotel is in a quiet neighbourhood and there were no external sounds coming out from the bars. There is a mini market besides the hotel and metro station is nearby. However it is super convenient to walk to old part of the city. They cleaned my room daily and it was beyond perfection. I was always welcomed with clean towels, sheets and fridge. Although description mentions that hotel is located on the 3rd floor, it is actually 2nd by my standards. No elevator, but for someone who walks long distances and explores Tbilisi by foot this is piece of cake. I really do recommend this hotel!

Loved everything.

The location of the Ornament Hotel is amazing, and the interior is very appealing. The rooms are clean and comfortable, and the receptionists are very friendly. Everything went smoothly.

Room is spacious and very clean, nice style of room and hotel. The lady on reception was extremely friendly and helpful. My next stay in Tbilisi will be Ornament hotel!

The only disadvantage is hotel located on 3rd floor without lift especially when you have few luggages.

Location in the city centre + staff are friendly + price/quality ratio is awesome

Internet was not 100% stable (not uncommon for Tbilisi hotels)

location, comfort, cleanliness

hotel rooms are on the third floor only, and there was somebody living above - very loud till past midnight, walking, jumping, running on the old squeaky floor