The hotel has, for good and bad, the feel of an old family-run hotel. The best part of it can be felt at breakfast. At last, a relaxing, good breakfast. One of the most agreeable I had in a hotel in years.

The major drawback of it can be seen in the bedroom, with limited amenities in the room. Plus, I had a room overlooking the street. The sound isolation from inside and outside is a bit deficient. That was not a problem for me, but I can imagine it can be a major problem for some people.

We used this hotel to visit the Augsburg Christmas Market. We were able locate the property easily and we were able to park very close in a nearby parking garage. The room was very large and more than met our needs and expectations. Shower room was separate from the toilet room and both were quite nice. The Breakfast Room was very nice. I think people from the city might enjoy eating there as well. It seemed like people were coming in from the outside.

There was nothing to not like. The elevator stopped a floor before our floor so we had one set of stairs with our luggage. Not a problem for us since we all had backpacks but maybe for someone else. My other comment is a booking.com issue that I have mentioned to them... in that hotels can say they have parking, when it is really nearby and sometimes costs a lot. I would just prefer to know this nearby and the costs ahead of time. I would still book. In this case the nearby was about a 3 minute walk! So I liked that! cost was 16€ for the 24 hours. The front desk indicated there were less costly but it was filled due to being so close the market.

The room was spacious and comfortable, the center city location can't be beat. There are plenty of shops and restaurants in the area. It feels like a safe neighborhood. Despite its central location, street noise was minimal. I would definitely stay here again.

Mid-morning on my first day, a male staff member knocked on the door and immediately entered the room before I could respond. If I had been undressed it would have been embarassing. He said he was there to check the contents of the mini-fridge. I shooed him away. I've never had this happen in any hotel before, ever. They can simply check it when I leave and bill me for any contents that have been used.

The location is great and the hotel is cozy. The breakfast at this hotel is an absolute delight! From the diverse selection featuring unique dishes like chia pudding and lentils salad to the classic favorites such as baked tomatoes with mozzarella and delicious croissants, the spread is both innovative and satisfying. The attentive staff and great coffee only elevate the experience, making mornings at this hotel truly exceptional.

A couple of aspects affected the overall experience. Unfortunately, the room's shades weren't sufficiently dark, causing discomfort due to the brightness at night. Additionally, the street noise was noticeable, affecting the tranquility of the stay. However, these aspects didn't overshadow the delightful breakfast and the attentive service provided by the staff.

The breakfast was excellent Many fresh items to choose from The location was central walking distance to everything including the main train station The staff were extremely friendly The room was adequate size and the mattress was very comfortable

Room overlooked main avenue and was a bit noisy on the Saturday night Next time we will request a room overlooking the courtyard !

Downtown location within walking distance to historic square and shopping. Friendly staff. Honored my request for a quiet room. Nice breakfast.

Upon arriving at the room, it reeked of men's cologne. I left for six hours with the window open and it still smelled when I came back, albeit not quite as bad. Very disappointing and who wants to switch rooms when you're in a rush at check-in or tired when you get back?

Very close to main train station. Room was comfortable; breakfast was great. Staff at reception very friendly and helpful. There was some construction going on outside the hotel, and the atmosphere was quite loud outside at night, but I couldn't hear anything from my room. (Granted, my room faced inward toward the courtyard, but it was nice to get a good night's sleep.) Good selection of television channels and good minibar. Nice little desk for working.

They had trouble finding my key, so the check-in process took a bit longer than necessary. The twin beds that were pushed together to make a double bed had mismatching comforters, but that's no big deal. The bath products could have been a bit better stocked, as the pump bottles in the bathroom weren't great.

Staff was exceptionally nice, especially the young receptionists are very nice, kind, cheering and helpful. As a solo woman traveller, everything was fine in the hotel and around. Breakfast was nice and enough. I stayed in a single room; room was clean and neat, cleaning lady was also very nice. Location is in the city center, very reachable to everywhere. I walked from train station and it was around ten minutes. Wish I could stay more! Hopefully in future I want to stay this hotel again.

Communication from the hotel was excellent- down to the location of the underground carpark and on line check in. We arrived earlier than planned and our room was ready for us which was amazing. Hotel is very centrally located for seeing the old town and also close to restaurants and shops. Breakfast was lovely and all the staff were really friendly and helpful.

Nothing to dislike

Lovely little hotel right in the city centre and very close to the main sights. Breakfast was delicious and service excellent. I very much liked the online check-in possibility. I felt very welcome. I had a room in the 5th floor. The window was small, but the view reminded me of Italy, with all the rustic rooftops and old buildings. The bathroom was big and recently renovated.

I chose a budget room, so the main room was very small. However, the bathroom was big, so the bathroom took most of the quadratmetres. The air conditioning was efficient but blew right towards the bed, so I could not keep it on during the night. So there was quite warm.