It is Superb. Unbeatable location in the main avenue with grandeur. Beautiful property perfectly maintained. Our suite was stunning, comfortable, full of amenities, with gorgeous details and a grand view. Service everywhere was perfect, efficient, kind, warm. I would go as far as to say that you need to stay at this hotel to fully experience the essence of Augsburg. It is one of those cities where your stay at the hotel is the first and nicest memory that will come to your head once you’re back home.

Everything is perfect. The only thing not to like about this hotel is having to leave at the end of your stay. Haha

Hotel Maximilian is the best hotel ever. We traveled a lot but this is the no 1 for us. I love everything here. The rooms are great, the bathrooms...large, clean. I feel like home. I remember one night we came from a long driving way, tired, it was cold outside, and after a few minutes we entered the room, a lady came and asked us if we needed more towels or water to drink. It was the maximum sign of care that we received from a hotel ever.

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- best location in town - staff were professional - breakfast was delicious - lobby looked great - the paintings are a treat to look at in the whole premises - loved the room - tv was to my liking - the fridge was cold - usually service or orders even if they were simple get charged on departure I asked for ice which was delivered for free to my room

- arrived early and would’ve appreciated an early check in since the hotel wasn’t crowded - the single door for the toilet and shower is not a very bright idea - the soap or hand wash smells bad

It was a lovely and modern hotel that was very clean. The rooms were lovely and the beds were really comfortable. Everything was nice and luxurious and the service was brilliant. We absolutely loved the breakfast and the variety of things that were offered. I would highly recommend this hotel.

Only a tiny thing- there was an envelope left by the room service team indicating that we should leave a tip. Whilst this is often expected, it was very overt and very American, despite being in Germany

More or less everything. Excellent welcome and very helpful staff. Excellent room, very large and quiet and well heated (it was winter). Even though we were on the main street, the acoustic insulation was quite OK, and no noise came from the street or elsewhere. Large and perfectly functioning bathroom. Excellent breakfast in a large and nice room with plenty of choice (even real orange juice, for a change). Parking very close and easy to reach from inside the hotel. Very good location to walk downtown. On the whole, a recommendable 5 star hotel: expensive, not tremendously fancy (and we don't like too fancy hotels which charge for silly things), but overall worth it.

Nothing

In 1763 Mozart's family stayed here. The Sculpture of Drei Mohren was so nice. Bar and the restaurant were so fascinating.

The original hotel name shall be used. It does not harm any discrimination.

Hotel Maximilian is a real 5 star hotel, perfectly located in the heart of Augsburg - you can comfortably walk to all major sites in the city. Our room was big, clean and comfortable. The staff is very friendly, good breakfast. You can charge your car in the public parking garage, where the hotel has reserved Electric Car charging stations. AND very important for me: a bed that was longer than 2meters!!!! ALL in all: properly 5 stars

Only 2 small details: 1. Housekeeping came in 2x while we were in the room. Yes, we should have used the do-not-disturb, but the time between knocking and coming in was very short. 2. As always in Germany, the ‘covers’ on the bed (decke) was too short. I really don’t understand who in Germany decided that people in germany are never taller than 1.90??

The hotel is beautiful, perfect location. Our room (202) was excellent, the bed was so comfortable and the bathroom was huge. We didn't book breakfast but had breakfast in their cafe/restaurant. The Eggs Benadict was delicious. We will definitely return.

Someone knocking on our door at 8.30 pm, only to find out in the morning the hotel offers a turndown service. I've never been offered one before, so it came as a bit of a shock.

Great location, good breakfasts, friendly and helpful staff. The room was very spacious and our dog was made very welcome.

It was December and our room was cold. We were given a space heater to help warm it up, but this is something you don't expect from a five-star hotel. Despite this, we would definitely go again.

I absolutely liked everything. The bed could have been a little softer, but that is really down to personal preference. Staff was very accommodating, friendly and polite. Especially Luther could not do enough to make my stay pleasant. He is a credit to the Hotel. The room was a generous size, my request for parquet flooring could be accommodated (allergies), the bathroom offered all one could wish for and need, even a bathroom scale was thought of. Both room and bathroom were spotless. It is the little things, from parking my car, to delivery of my suitcases, to the turndown service and the unobtrusive attention of the staff that make this a wonderful hotel. This was not my first visit and it was as good as I remembered, if not better. This is how you run a hotel. I can only recommend and will stay again, if/when I am back in Augsburg.

Absolutely nothing. I enjoyed my stay.