Nice base to explore Augsburg. The staff at reception were friendly and helpful. The room was clean and cosy. We liked the feeling of 'stepping back in time'. The location was good. There was a lovely bakery just down the road and it was walking distance to explore Augsburg, although it was right next to the tram line if we had not wanted to walk. Thank you for a good stay.

A kettle in the room would have been nice, to make hot drinks. The ceiling fan wasn't effective at all in cooling the room so we slept with the windows open. The trams passing were quite nosy- ending about midnight and starting again about 6.30am. Other than that all was good and we had a very pleasant stay. Thank you.

Good location. Clean rooms + comfortable beds. Also really enjoyed the shower- was clean and easy to use the taps in the shower. I liked that you had the opportunity to choose a different pillow to suit your needs. The hotel itself was very nicely laid out and easy to get around. I also felt that the location was good- approximately a 10–15-minute walk into town.

The parking spaces were very tight for the car we had + not a lot of options. It also wasn't explained to us at the start that it would cost a fee (we thought it was free). Very minor comment though! Would be great in future if that was explained up-front. Apart from that nothing to fault.

Great room, great location with tram or short walk to the city centre.

Turns out that you need to let them know if you want to use the electric car charging as those are often blocked by other residents, they're on-site, not in the underground garage, and space is tight! They can keep one clear if they know in advance. Also be aware that it is a standard house plug and bring your own cable. There are public chargers nearby but you won't be able to leave the car charging overnight without incurring idle fees.

This is a great hotel. Easily too get to driving, and also easy to walk to from the center. It is also extremely dog friendly, which is the most important thing for us! (Seriously, there’s no per fee!!) They have parking which is much cheaper than anything else in the area, but it’s limited, so make sure to tell them if you’re bringing a car. We hadn’t and were very lucky to get a space!

Lovely 'feel' to the hotel. Great parking for our motorcycles. breakfast was pretty good. Good location for going into the old town on foot.

A bit of a mix up with the room allocations when we arrived, but that was sorted. the trams run right outside the hotel, and we thought the first one at 5.30 am was coming into our room!! I'm sure one would get used to that, but a (loud) shock when they first start running!!

Location is excellent as it is walking distance from the Rathaus and the city centre. The tram is just below, so it's easy to commute too. But the best thing was the service, staff were super friendly and the receptionist was exceptional. We arrived a few hours earlier than the check-in, so she helped us with indications for a Café nearby and some tips around the town. Lovely woman!

Nothing to dislike. We even got to our room before the check-in time as the cleaning was done earlier. It was a full-booked weekend and everybody was super helpful despite the stressing work. We'd definitely come back.

The hotel is located in the city center with a few minutes walk from the main square. The room was clean and well equipped. The hotel has private parking, which is a must since on-street parking is very difficult in such a central location. The tram is running right next to the hotel, but it did not disturb us during our stay, I think the kids were just tired enough to sleep.

The location close to the centre of town was good. There was a garage where we could store our bicycles overnight. The hotel is a bit dated but it’s in an old building with some character. It is spotlessly clean and very well kept. The rooms are large and well equipped and the wifi is just OK, not excellent. The bathrooms too are spacious and the bed was comfortable with a summer weight quilt. We didn’t have breakfast. There is an excellent bakery about 50 metres from the hotel which sells superb pastries and rolls.

The noise. We were in a room facing the street with trams. Not only did the building vibrate each time a tram went past (every 15 minutes in both directions from 5.30 am until midnight) but it was tremendously loud, even with the windows closed. As there is no air conditioning, there was no alternative but to have the window open. Ask for a quiet room!

I loved all of it. The room was very clean and spacious. The staff were extremely helpful and friendly.

Nothing I didn't like. It's a great location from the Mozart House tram stop next to the cathedral, and only a very short walk to Town Hall Square, Altstadt etc.

The hotel is very close to the city centre, we could easily walk to the Christmas market. There is a garage where you can park your car (extra cost but not expensive). Our host was very kind and helpful. Room was clean and tasteful.

You can feel the tram when passing by but during the night it stops, so this was not a real issue.