The breakfast in the mornings were very delightful. They made fresh eggs and bacon too. The staff we met each day were very kind and helpful. We only knew a little German, but they were able to help us with our questions. Our rooms were clean, simple but very nice. Large bathroom which looked new and clean. Even though we had to drag our heavy luggage up 4 flights of stairs to get to them since there was no elevator. Private entrance on side of building.

Took awhile to figure out that you had to check in at their bar at lower level for our stay. We were 4 flights up with no elevator. Curved staircase with awkward steps. If this was 5 years ago, it wouldn't have been such an issue. At 66 years old and two knee replacements in the last 18 months, it was a little tough. From the emails we exchanged on their site, I wished I had emphasized and getting a lower level room. Huge tourist area. The ships on the Mosel river would port in front of the hotel and 50 to 100 people would get off and swarm the the hotel and area. This went on multiple times a day. Great for their business though.

Location was amazing, right in the middle of everything. Room was spacious, great view. Breakfast was great, sufficient.

Beds were never made (in 3 night stay), no clean towels and they didn't answer the phone when we were frantically trying to reach them to warn that we would be arriving slightly later than 18:00. Cheese platter was highly priced and of poor, and old quality. No special cheeses, very generic...however wine was great!

Perfect location for seeing the Rathaus, Marktplatz, Friedhof, Kirche, and even the Castle. Staff was very friendly, even as I struggled using my German (I am American). The wine from the hotel was also excellent and a good price.

I was surprised they had a small wall mounted AC unit (if you’re from western US, it’s more like a swamp fan), but the room stayed warm until sundown. If you are American and not used to no central AC, just be aware.

This was our second time in this small hotel. We like it. It is a beautiful building and the location is the best. We had the bigger room with an amazing view. Two ladys who work there was so nice and friendly. They work hard to keep everyone happy. Really good value for the money.

One male staff member was extremely rude when we try to ask iron/bord. Maybe he had a bad day? There was no fridge nor aircon (you can open the windows).

The location were very strategic, room very spacious and breakfast also very good. The only inconvenience is there is no lift/ elevator , we stayed at the 3rd floor and little bit difficult with our suitcase. Its not reccomended for older people😉

No lift / elevator so its difficult with our suitcase

It was located in front of the river and there was a nice wine bar in the building.

You have to be aware that there is really no elevator. Our room was on the fifth floor which was sporty. And we were located under the roof, which made the view more difficult to appreciate.

Loved the spacious bedrooms and bathroom. The location is perfect and our room had a window overlooking the river.

No elevator and no hotel parking. Parking was manageable, but we had to wake up @ 8am to pay again for parking. The lot closest to the hotel only allows you to pay for 3 hours at a time during the day (overnight is free and the car can stay all night).

Location of the hotel is perfect. Enjoyed generous and delicious breakfast. My room was quite spacious. Friendly stuff.

A bit noisy in the morning if window is open.

Centrally located to restaurants and the castle.

Check in was inside of the restaurant and no one spoke English.

Location & breakfast

Not friendly staff, the lady at check-in & server during night time were not very kind