Short notice booking en-route Black Forest to Hook of Holland. We stayed for two nights. We arrived relatively late, hot and tired in motorcycle leathers after a very hot ride (30c+). We were greeted with a friendly smile by one of the staff who was very busy in the restaurant, but dropped everything to book us in. The room was large with a large side of hotel covered veranda, perfectly suited to dumping our helmets and boots outside of the room! Despite the hotel being full and needing to keep the door open due to the heat (there was no air conditioning, but a quite efficient fan provided), the room was quiet both nights. We ate in the hotel the first evening. The food was delicious and generously portioned.... the beer was cold.... yippee! Breakfast was typically German and plentiful. Parking is available (payable), but you need to reserve as it is fairly limited. We hadn't reserved but were shown where we could put our motorcycle, free of charge, just outside the hotel courtyard. The hotel is on the south bank of the Mosel, the touristy bit of Cochem is on the north... that required all of 5 mins walk across a bridge located right next to the hotel! Overall a very friendly and comfortable two nights!

Hotel am Hafen was in a great location just across the bridge, with light traffic making it easily accessible. The view of the castle and river made sitting on the balcony a lovely experience. The room was clean and spacious, though the bathroom was a bit tight. Breakfast offered a wide variety of options. While we didn’t have dinner at the hotel, we noticed many people crossing the bridge to dine there. The staff were friendly and welcoming at check-in.

What we didn’t like: the bathroom space was tight, and no shampoo was provided. Also, be warned that things in the area tend to close relatively early, so plan accordingly

Functional hotel very close to the town centre. Paid extra for a private garage - which was well worth it. Very good breakfast (better than expected) and well-equipped room. Was not cheap, but we did book a stay over a bank holiday. No lift, which could be an issue for some on higher floors. We chose to eat our evening meal here on one occasion. The food was good.

No lift, which could be an issue for some on higher floors. We chose to eat our evening meal here on one occasion. The food was good but the waiters rather unprofessional and slightly objectionable.

The location particularly.

There never was anyone at the registration/ front desk - for the 2 days we were there. We had to ask someone from the restaurant including a waiter who checked us in. He couldn’t split the bill for the 3 rooms and he couldn’t generate an extra key for each room. Also the staff at the restaurant were not very friendly or helpful. They appeared not to like their jobs. The rooms do not have air conditioning.

The view is just great! The breafast is average. It happens often that there is no-one at the Reception. but the staff is friendly and helpful. Parking is free.

The breakfast was average and can be improved. I wanted a cappuccino, it cost separate 2,5 euro We checked in at Easter time, so we didn't get a usual explanation about breakfast time, wifi code etc. I think more staff shoud be hired for peak time.

The room and view were amazing! We loved the balcony and would definitely recommend the suite. It was incredibly relaxing to sit on the patio to relax and enjoy the view. On top of that, the bed was sooo comfortable! There is no air conditioning but you really don’t need it due to the openness, ventilation, and breeze that come through.

We were really disappointed that we were only allocated four total pods of coffee for our entire stay. When someone pays for a suite (or any room) they should have access to coffee without paying. This is the first hotel where I’ve ever experienced this and I travel quite frequently.

Nice hotel - a little difficult to get to but ok. Warm welcome and the parking we paid for (perhaps a little steep for one night) in their garage was good as far as security for the bikes was concerned.

A couple of the staff at breakfast were a little “cold” when asking for some things - appreciate they didn’t speak our language but a “warmer” Approach would have been nice

Balcony and view excellent. Distance from town was perfect and breakfast was good, with a good selection or food

Very disappointed that whilst they provided a small bottle of water and tea and coffee as a welcome gift, it was not replenished during a 3 night stay and for 150euros a night its a very simple and cheap thing to continue for guests to enjoy. Having dropped something, under the bed was not clean at all and our socks were dirty after walking on the floor.

The hotel is in an exceptional location in Cochem really close to the train station on feet and also by car while the hotel also offers a restaurant with good food. I believe it’s a bit pricey but this is basically because of the location and Germany in general. However the staff was polite, friendly and really nice and helpful with anything we needed.

The hotel is ideally located for arrival by train and departure by boat and is perfect for exploring Cochem on foot.

There is no air conditioning in some (or possibly any of the rooms), so the heat waves that are now common in the summertime⁷ can be uncomfortable. Electriict fans are available.