The staff were excellent and did everything they could to accommodate us. I feel they went above and beyond for us the entire stay. They were able to speak English well enough for our needs. The hotel is on the promenade along the river and a short walk from everything you would want to see and do. We dropped off our bags and parked at a park house on Endertstrasse which was 9 euros. Breakfast was really nice, the seating area is comfortable and cozy, and the hotel has an elevator to access upper floors. We also got some recommendations for dinner, which was lovely.

If you book your hotel room using Booking.com and need a double room with two large beds, it's better to contact the hotel to work with them directly. While a double room with two queen size beds was option when I booked using the app, I think that was an error. I think that was perhaps a Booking.com issue, not an issue with the hotel. And the hotel was absolutely wonderful helping us sort it out.

Hotel was very accommodating to our needs - we arrived earlier than check-in time and they were kind enough to allow us to place our luggage with them. Breakfast was excellent, our rooms were clean, and had many useful amenities and the beds were very comfortable.

A bit of noise pollution but not too bothersome. The toilet facility was separate from my room which made it a bit inconvenient but it was manageable. I would suggest leaving hand soap in there too.

Location was incredibly amazing Staff were soooo friendly

Almost nothing but we faced little problem with baby stroller coz we had to take some steps to use the elevator and it was too small

The position of the hotel and the veiw from my room was wonderful.Also the fact that you had Cochem in your hands and all at your disposal. The only thing I found a,little out of order about Cohem is you could not rent a car.

There was nothing not to like.

Great breakfast, staff very helpful and friendly, Our double room with balcony was very nice with a great view. The only negative comment I could make is that the bathroom was way too small and especially the clearance between the toilet and the wall - it was so tight it was difficult to use the toilet.

Small bathroom and space around the toilet.

Clean, comfortable, room in a good condition. Great view on the river. Nice breakfast and helpful personnel. Location is super.

Location and of a good standard. Good parking, but limited and located in an alley behind the hotel. Good breakfast and friendly staff

Reception closes at 18:00.

Location is superb. Facilities and staff is very good

Would have been great if something for harsh summer should be provided to keep room cool.

It is in the heart of beautiful Cochem and a comfortable stay. The breakfast was exceptional and the room comfortable and clean. We highly recommend to future guests

Nothing. !

Really friendly staff who provide a very satisfying breakfast (never-ending stream of coffee), Very nice restaurant facility with a perfect view of the Moselle.

No manned reception facility from 6:00pm. Would attribute to staffing shortage, currently prevalent throughout the hospitality industry.