Staff went out of their way to make sure all of my needs were met. The rooms were immaculate, and the bed was very comfortable. At first the giant bathtub in the middle of the room looked out of place, but ended up being the best part. LOVED the Tons of scalding, hot water and free bubble bath. Made this room Awesome. After a long flight, I could soak in the hot bubble bath while watching TV. Love, love, love the hot bubble bath! LOVED how CLEAN everything was. you won’t find a better hotel! The staff went out of their way to make sure everything was perfect. For example, they make sure you have a little goodie bags in the room with razors and toothbrushes and shampoo and conditioner, and Q-tips they even leave you a box of chocolate and fresh bath robes. One of the unique things that I liked was when I left for the day and came back later that night. The cleaning lady went in and cleaned my room immaculately she even organized all of my make up and junk food that I left, scattered all over. :)

sorry, no matter how hard I try I really can’t think of anything that I did not like. Everything was perfect.

Nice room, well decorated and comfy bed. even had a full size bath at the end of the bed. staff were friendly and helpful.

the room is far too small to have a full size bath at the end of the bed. chique but ridiculous. parking is limited at certain times of day, and was awoken first by the church bells directly opposite at 7am and then a stream of delivery vehicles outside the window for the next hour. I'd rather have had the room in the picture.

The room was great, beautifully decorate and sober. The bed was very comfortable. The "bathroom" was clean. We appreciated the complimentary food and beverages provided in the fridge. The hotel was quiet and the staff friendly. I'd recommend the place and would definitely come back. Thank you.

The shower is straight in the bedroom which doesn't give any privacy. There were not that many parking spots and they were really narrow.

The hotel very kindly upgraded our room which was a delight! We were pleasantly surprised with the size our room, which was enormous! The amenities provided were also very luxurious and I especially love the bedroom slippers! The hotel was also thoughtful enough to provide snacks for hungry, weary travellers like us. It was a lovely touch!

Would be great if there was a lift as we had to lug our luggage all the way up the 4th floor

Very unique and in a great location for restaurants at Phoenix See 1/2 mile away. Also only 1 stop away on train to Borussia Dortmund’s ground !

Everything was spot on !

Very close to a subway station 10 minutes from central station

WIFI didn't work with VPN (problem is known and they are working on it). Room was a little bit too cramped. I wouldn't have chosen black as an wall color.

EVERYTHING was PERFECT ! I’ve never seen a better and a more clean (impecable) hotel! I just did NOT want to go home! I would definitely return !

It was a unique, enjoyable and comfortable stay. The idea of ​​chess was great and the coordination of decoration was appropriate.

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The staff were very friendly and helpful.

The suite with two double beds was two adjoining rooms with one room containing a sofabed - but, it was very comfortable.

Cleanliness!!! The whole place is spotless! Nice location, beautiful architecture, nice and professional stuff.

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