Good hotel with super friendly staff and clean comfy rooms. We enjoyed our stay here!

There are only a few things that could be considered as an area of improvement: - the breakfast was fine, but totally the same day by day: it would be better to have a little bit of variation in this; - the vast majority of TV channels are local, so German language only: just a few more additional channels in English (except for one or two News channels) would make it a lot better; - the conditioning system turned out to be a problem somehow, we couldn’t set the lower temperature than we already had in the room, all the settings made it rise even more, so it was better without conditioning at all 🥲 (the instructions were also in German only, without Eng version of them)

I loved the area and close proximity to everything. The staff were fantastic!! Not the usual German coldness we ahave received in the past 20 years i have been attending the Fair. Well done to the staff for making it a very memorable stay.

I loved it but yes there were some minor issues. 1. Beer ran out on Friday night. Bad mistake for not having beer for the weekend. Only Weis beer 2. Two seperate rooms never had coffee mugs cleared. 3. My aircon didn’t work. Reported it on Saturday but understand that it couldn’t be fixed on a weekend? 4. Toilets downstairs smelled awful

Provided 2 pillows and the beds were soft. 5 minute taxi ride from train station. Friendly staff and breakfast was included: it was a good variety though I wishes they had scrambled eggs, only hard boiled.

The window was left open in our room so it was 15°C. We tried turning it up but nothing was working, and were told its an old system and to wait. By the time we returned in the evening it was still 15, so they offered a new room to us. The new room was at least warmer, but still not temperature control.

The location and staff were top! Real easy to get to the city and the team were more than helpful. Clean facilities and modern rooms

Two things that bothered me 1. The couch was a little too low in comparison to the work table making it I comfortable to do work on m laptop. There was no chair or desk. 2. Bathroom stone tile floor not heated. Was a chilling experience the first night when I went to the bathroom in bare feet. But I guess the easy fix for that is to wear socks to bed.

Hotels in this category often become generic in terms of overall experience, therefore the staff becomes the most important differentiator, and in this case the staff was outstanding: welcoming, always ready to help, simply warm in the way the guests are treated. It was a pleasure to interact with all the members of the hotel's team.

Adjusted for 4 persons (with an extended sofa), the room can be cramped for some. We managed without major complaints, but just take this into consideration if you like more floorspace in your hotel room.

Good breakfast (better than expected for the price we paid) + comfortable to park and not expensive (18 Euros per day) + good wifi (had 2 online meetings with no problem) + hotel bar is open until late so you can have drinks + there is a vending machine for snacks + staff was kind and caring except for the unpleasant experience I had the last day during check out.

The location is terrible (in the middle of nowhere) so make sure you budget for transportation. We had a car so it was no problem for us. There are also taxis in front of the hotel. The rooms are not tiny but not spacious either so you get what you pay for. We stayed 3 nights and no one ever made our room. They only picked up the trash once during 3 days and they took my thermos mug during that too. Later when I reported that to the hotel they did not even apologize for throwing out my mug for no reason. The beds are definitely not the best you slept in but ok. The carpet in the room was obviously very old and not so clean. Also, the plumbing did not work great. Overall, we paid very reasonably for this hotel so these were not a big bother.

Property was tidy and easy accessible. Breakfast was lovely.

We unfortunately had a rough start as we arrived quite late (within checkin time) from London, to be informed they had no more family rooms (as booked and paid) available as they were overbooked! We have 2 small children and we ended up with 2 single rooms for the night. The issue was thankfully rectified the following day.

The breakfast buffet was good and the staff was very helpful. The lounge and restaurant area was nice. Beds are very comfortable (except the extra sofa).

The first time we got a room, the bathroom smelled bad, and we asked to be changed to another room. The distance from the hotel to an European restaurant was not close. We had to take a long walk (maybe 30 min), and finally we found a good pizzeria. The surrounding roads were under repair and it's not an area for a tourist walk.

The location is perfect, right above a station. You can take a train directly to wherever you want.

The stay itself was hassle-free. Full marks to them. I had booked two rooms, one for myself and one for my colleague, in one transaction. For my reimbursement claim, the hotel kept sending only one receipt, only for my room. It took two weeks and several mails for them to truly understand what I wanted. Nevertheless, this was after the stay.

Mr Reza, Pilar, Nikita, Garzan were extremely kind, professional and helped us with all we needed, specially check in early. Pilar and Nikita helped us order food and were very efficient. They all went out of their way to make our stay comfortable. As a bonus, we were able to see fireworks over the Rein from our window.

The sink was a bit clogged and the room was slightly smaller than we would love.