Hotel is perfectly clean and well kept. Good bar and restaurant and really nice rooms.

Not the hotel fault but there was some work in demolishing the old petrol station next to the property and the excavator started work at 6.50 in the morning. The walls were shaking by some drilling. I asked, if possible, to be moved room (not a bid deal) but there was not space. I was told that in Germany "noisy" work should start at 8 and that the hotel manage rwould havea word with the workers on the site.

Exceeded my expecations. Great standard through and through. Very nice room with comfortable beds. Good breakfast selection. Conveniently located if you don't want to go into the city center, easy to reach from the highway.

The surrouding area is kind of industrial, not much to see, but worked well for me as I just wanted something close to the highway. Parking is 17 euro, which was a bit annoying.

We only spent one night, but the hotel seems good enough - room was clean and comfortable. They offer a great number of additional services in the bulding such as massages. It met my expectations.

The staff we met did not have a good day. We asked the receptionist if he spoke English. He confirmed but then kept switching from English to German. The next day he wanted us to pay for something but was unable to explain for what. Again - kept talking in German. About 30 minutes after we arrived to our room a cleaning lady barged in without knocking or anything. She promptly left without a word but it just seemed rude and weird.

Apartments were clean and spacious enough for two. Loved the kitchen, bathroom and storage area provided.

Being on the 7th floor and not having direct access from the elevator, having to take one elevator to the 6th floor then walking across to the other side of the building to take another elevator to the 7th floor. For a normal person this is probably not an issue, but for someone with a slight handicap, it was a struggle at times. But in the end, nice apartment for two people and two overnight.

Helpfull staff, room is clean, shower is modern and user friendly. Shower temperature is digitaly adjusted and dont fluctuate during showering. Beef steak is amazing in restaurant!!!All compliments to restaurant chef!

There is no balcony so people who smoke can have problem.

The room was clean, the receptionist was friendly, and the facility was well-maintained. The location was a bit industrial, which was nothing that a taxi ride could not solve.

The towels could be softer. Maybe that is the country's norm, but they were really rough on the skin!

Great Sauna / Wellness area. The rooms look and feel very modern.

Location is in an industrial area of Hamurg. There are few busses to stop in front of the hotel and there is a long walk to the nearest subway station (5 bus stops). Parking garage is not included in the room fee.

I did book my usual business class hotel, but I was met with what I would consider the upper end of business class or lower end of luxury class. Everything exceeded what was shown in the pictures, from the grandiose lobby to the room itself.

One elevator was broken during my visit, but there was another one.

Deluxe rooms were really nice. Coffee and tea facilities in the room. Although I didn’t use the spa, I managed to get a massage in the hotel and it was very good.

Its complicated to get there by public transport

Great hotel with top quality staff in all terms, from reception to restaurant to housekeeping.. every detail was taken care of. They simply made my Christmas days.. many thanks to all

NIL