The apartment was very snazzy! The curtains and blinds came down with the touch of a button! The fact there were 2 bathrooms was excellent since we stayed in a group of 6 and this massively shortened the time getting ready each day. The property was very close to the main train station.

It felt a little small for 6 people as when the sofa bed was down it filled up most of the living space. There was a table for 4 people and small kitchenette with washing machine but, again, did feel not quite big enough for 6. Think it would have been perfect size for a group of 4. There seemed to be something wrong with 1 of the plug sockets that it didn’t work unless the light was on! The other plug sockets were fine though.

Location of the place is amazing, check-in was very easy, fast and super friendly welcome by the receptionist.

We have coffee machines in the rooms, which are configure for a very tiny cup, we asked more capsules for two reasons, to fill a real cup and because we have to breakfast at 7am, we felt kind of judge when we did. Plus, the coffee must be ask to the person in reception so you have to wait until 9am to have breakfast, but if you ask in advance you are being judge?. The clean of the bathrooms and kitchen can improve, we found hair and dust in the toilet, and plates/cups/pots dirty. Plus, we wash some clothes and it happened that the filters were completely dirty, not clean in decades, which make my fav sweater become trash, I had to throw it. One lamp in the living room was not working.

A truly comfortable home away from home. The perfect base for both relaxing and exploring the city, with all the comforts of a fully equipped home. Having the ability to do laundry during my stay was a real bonus while traveling. The hotel is ideally located, just a short walk from the central station and downtown, with plenty of shops and restaurants nearby. The subway station is also conveniently close, making it easy to reach the harbor and other popular tourist spots in no time. I would definitely recommend this place without hesitation.

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We thoroughly enjoyed our 3 night stay in this very stylish city apartment, quite spacious and immaculately clean, freshly renovated and tastefully decorated. Perfect for sleeping with a large, super comfortable bed; so quiet with excellent soundproofing and blockout blind. We appreciated the coffee pod machine, microwave/oven, washer/dryer and the access to supplies of pods, tea bags, laundry tablets etc. The location is excellent - an easy short walk to the Hauptbahnhof and a great base for sightseeing walks around Altstadt, Neustadt, , the waterfront, the lakes, St Georg. Supermarket is quite close and dining options in the street or over in St Georg (multi-cultural restaurants in abundance). Overall, a superb place to stay in this cool & interesting city.

An exhaust fan is needed in the bathroom to help with steam. Just a minor issue.

Apartment was very clean, and had everything we needed.

Only issue was as we arrived after 5pm we had to check in using a machine which was to print our key, but this didn’t work. There was a phone to call if any issues but the line was very crackly and I couldn’t hear. I then had to call using my mobile and it was sorted as there was a spare key in the lock box. We later found out staff were aware the machine was broken so perhaps someone should have been on late till this was fixed, and have a sign saying this, and two keys in the lock box, as we were worried we couldn’t get in, and very conscious that night that if we lost that one key we would be locked out!

We found the apartment a good size for 4, easy check-in, sound insulation from the street was good, great black out blinds in the bedrooms, comfortable beds, nicely furnished and modern, convenient local parking for Eur10.50 a night, plenty of cafes nearby, a short walk to the Binnenalster and Hauptbahnhof Nord, great location for visiting Hamburg. We would definately stay here again.

The bed pillows looked a bit dirty beneath the pillow cases, as if they had been left on the floor by staff between pillow sheet changes? Actual pillow cases and bedding otherwise looked fresh and clean. We were only three days in the apartment, and it was otherwise perfect, so I didn't get around to complaining. But since I am being asked... that is definately something which should be looked into. Many thanks for an otherwise perfect stay.

The apartment was fantastic, modern clean and comfortable. It is very centrally located, five minutes from the central station and minutes walk from everything you need. It was comfortable enough for three adults and we really enjoyed using the space. The staff were super friendly and helpful and available if needed. This place is so clean!

I don't know what else you could improve on really, We had everything we needed.

The location one block from the central train station, underground entrance just a few m from the door and a few blocks from city hall is excellent, transit in the city did the rest where it was too cold to walk. The staff is exceptionally friendly and helpful, and the kitchenette proved invaluable for preparing meals when we didn't feel like going out.

There really are no complaints. However, the reception is only staffed during business hours (there is a check in machine for late arrivals), so cleaning requests and access to the free percolator supplies, tea bags, cleaning supplies etc. is limited to those hours. Also, the elevator is three steps up - there is a ramp but it's inside the office area, so not entirely accessible outside business hours.

The apartment was perfect! spacious and clean, functional and tidy. The shower is powerful! The location is only few mins walk from the Central Station. Take S1 and you will arrive at the airport in 30 mins, and the harbour is 10 mins on the train. There are two supermarkets nearby (Edeka). We were met by Glenn at the reception and he is SOO helpful and friendly! He showed us where to go and gave us tips as to where to eat, we followed his suggestion and had a lovely time around the area. We were so thankful for his generous sharing and his spirits made us want to visit Eric V's properties again!

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The apartments are in a great location near the main train station, a short walk to the city centre and a manageable walk to all the main attractions. The apartments are clean and pleasant. The kitchen has all you need and the washer/dryer is great. We checked in using the self check in and all worked well. The air conditioning and black out blinds were good too.

The apartments are small (adequate for short stays) and we had one night where a noisy neighbour kept us up late with loud music but these are minor points.