The staff member who was on duty on December 12th between 8:00 PM and 9:00 PM displayed unprofessional behavior and appeared to lack the qualifications and competence required to perform his role effectively. He is a tall, heavy-set man with a bald head. His communication style and behavior suggested that the responsibilities of this position might exceed his abilities. I kindly request that he be provided with training on appropriate client interactions and professional conduct. Alternatively, it may be worth considering assigning him tasks better suited to his skills.

Friendly staff and nice and stylish hall. Very good breakfast with warm dishes, fruits and vegetables, fresh and warm baking. The terrace is useful when you have a car and park it on the paid parking lot. This way, you have a nice shortcut to access the car right from the room.

There is very little free parking on the site. The rest is paid - 6.5 EUR per day. At the parking machine, the only option was to pay with cash. After we had put a 10 EUR note, the machine gave us pack only 1.5 EUR instead of 3.5 EUR. Other than access to the car, a terrace worth not very much - it's just a tiny place facing the parking lot and you are not properly separated from the neighbours.

Most of the experience was great.

Smoking area & tables not clean. Our room bathroom shower was most of the time flooding. We did not realize as we had towels most of the time. The sofa bed was not comfortable and my son slept between us anyway which would have been free according to the booking. We had oranges on the breakfast area but the squeezer was broken,so no fresh orange juice as of the 2 ND day. Other then that lift areas always smelt of drain sewage

Friendly staff, clean facility, rich breakfast. Our room had all that we needed for our stay. The water heater came in handy and the tea bags. Despite the carpet didn't get any allergies, a challenge I have with some accommodations.

A better description of the parking gates would be useful... my GPS didn't find it twice, maybe due to the numerous buildings...

Very clean, comfortable room. Staff were polite and helpful.

Paying for the parking because the free of charge spaces were occupied. It’s not ok that some guests have to pay while others park for free. This system is stupid and unfair.

The locations is excellent when your travelling for business. Enough space to leave the car. Excellent breakfast and super kind staff.

I don't have anything negative to say or to mention. ;-)

The person with perfect English met us at the reception at quite late hour; the room we were supposed to be in was not "up to standard", let's put it this way, so we got an up-grade.

The person at the bar was not super fast with serving the drinks

Always its the best place for sleep on Villinguen!! , i was be on this hotel for more than 40 times!! If i go Villinguen o know where i must to sleep!!

All its perfect!! So ….

Room was nicely designed. Air conditioning was awesome

Mattress was little hard and breakfast buffet isn’t worth the hefty price. Outskirts of both Villingen or Schwenningen. Car parking is a pain as you have to pay every time you drive in and drive out.

Cleaned and nice facility, we stayed family of 5 in 2 rooms and it was excellent. The staff is very kindly especially Mario who help us with great restaurant recommendation Very recommend hotel

Nothing, all perfect