The rooms are really lovely, and the staff at breakfast were very kind and polite. The amenities in the room are more than plenty. If I were the owner I'd perhaps add an espresso machine in the room as an additional touch, I think the price level kind of justifies it.

While breakfast was very tasty, the coffee was below any standard. Honestly, a giant pot of instant coffee, while you have a bar with a perfectly functioning espresso machine is a little bit clumsy looking. In the end, had to order and pay for decent coffee every day at breakfast, which is kind of disappointing given how nice and luxurious the vibe of the place is. Given the price tag of the room, I'd think serving me a freddo cappuccino or an espresso shouldn't really cost extra.

its beautiful, really feels like a tropical resort. the drinks were lovely and the personal Mary, Stelios, Stav, Agapi, George are very friendly people. in general everyone there. breakfast was good! enjoyed my stay

a little far from the center but if u love peace and quiet its the best hotel

Our hotelroom was very comfortable and very clean. The interieur design of the room has a modern atmosphere and was exactly like shown in the pictures. Toilet and shower were separated, which gave us a good comfort. I liked the black style of the bathroom. There are many different light options in the room, so you can create an atmosphere as you want. The black curtain darkens the room very good, so it’s easy to sleep in darkness. Finally the room was very clean, they took a lot of care to keep the room clean. The area (restaurant, pool area, gym) is very clean too. The pool has a good size for swimming or getting a refreshment by hanging around in the water. There are sunbeds in the shade or sunbeds in the sun, giving you the opportunity to choose your place as you need. We just booked breakfast and we were completely confident with the things they offered for breakfast. It’s very fresh and they change the offered food a little daily. The best at the hotel was the staff! The women working at the reception, in the restaurant or the room service were excellent, helpful and absolutely lovely. The area around the hotel is supreme too. You just need to walk maximum 2 minutes to get to the beach (a long sandy beach, where you can easily enter the sea to swim or cool down). There are many shops and different restaurants, which you can reach by walking. The bus stop is maximum 2 minutes walk far from the hotel. The bus takes you in approx 15 minutes to the center of Heraklion.

Such a fantastic place to stay. The staff are wonderful and the food excellent. My husband unfortunately had a heart attack 12 days ago so had to extend our stay. The staff were really supportive and kind, can't thank them enough for how they looked after me and their concern for my husband. We are enjoying a few days in the sun before we fly home. This place is so beautiful and restful with only a five or six minute walk to the beach which is a nice sandy beach if you want the beach. To be honest it's so restful by the pool at the hotel we didn't bother, save for the short walk to check it out.

Can't say there was anything we didn't like.

The room is modern and cozy. It is nice to have the pool but first couple of days the pool was not working properly. There was worker every morning so a little noizy but we understand it was early vacation before the tourists season. The breakfast was ok but cold omelettes and pancakes, no option for toast and only regular coffee was offered if you wanted anything else like cappuccino you had to pay for it. The room was made everyday but I had to ask for fresh towel all the time because they forgot to change it.

No fresh towels everyday unless I ask, pool not working properly the first 2 days. noizy with workers,

My friend and I arrived at the Alsus Boutique Hotel in early April. The experience was simply perfect. The breakfast was varied and delicious. The staff and the manager were very nice to us and helped us with everything we needed. The room is beautiful. The people at the hotel improved our vacation on several levels. In addition, the staff at the bar was really friendly and nice. Without a doubt, one of the best hotels we have stayed at and we will definitely come again ❤️💕

Our two favourite things about this hotel were the amazing breakfast buffet (not very large but definitely among the best hotel breakfast we’ve had in our lives!) and the incredibly nice staff! They organized a rental car for us at a very reasonable price in a matter of minutes and had it brought to the hotel. They even upgraded us to a better room for the last night, because it was off-season and they didn’t have a lot of guests at the time. And while the room we had originally booked was perfectly fine and clean, the other one was just beautiful! (And had a really fancy shower:D) Also it was just a two minute walk to the beach.

While the pool looked very nice from the balcony, it didn’t seem that clean up close. I guess that was because we stayed there at the end of October and at that time there are probably not many people who want to use the pool.

Really nice staff, clean and well maintained rooms.

Hotel is not big so not much of activities there, this means - breakfast was really basic and minimal - not something very bad just caused by small size of hotel I guess. There is unfinished buildings from sides - don't think hotel can do much about them thou. Location is not good - quite far from Heraklion and not much around to do besides pool, beach and several bars nearby, but if you drive - should not be a problem.

An amazing property, super friendly and very helpful staff. We had a modern room which was great and very comfortable. The staff was amazing and very helpful, my boyfriend and I wanted to know if they knew where we could do a quad safari and they had a whole book of excursions with prices, they even booked it for us. The beach is only a 5 minute walk which was convenient as well. We definitely recommend, this was one of the best holidays we’ve been to and would definitely come back especially because of how polite and kind the staff was!

Everything was amazing! No complaints

We stayed at the Alsus Boutique Hotel for eight nights for our honeymoon and enjoyed every moment there. The hotel was fantastic, from the friendly staff to the tasty breakfast, lunch, and dinner meals, as well as drinks and cocktails. We also appreciated the hotel pool, the fashionably decorated restaurant, and the beach access close by. We also rented a car and found the location very handy for exploring the island, and the hotel has a good car park. All that said, we have already decided to make it the location of our next few wedding anniversaries. :-)