A comfortable hotel in a fabulous location close to the beach and a strip of shops/restaurants. The decor is a little tired but the friendliness of the family who own this hotel makes all of the difference. We were two singles in separate rooms and each had the equivalent of a serviced apartment suitable for a family of 4. Really large spaces with big balconies and a family with children would have loved it.

This will sound strange but the apartment was really just too big. I'd have preferred a smaller studio room for comfort. We thought this hotel was an opportunity to dial up the decor from a sort of 80s fit-out and could easily be a far more expensive and ambient place given the size of the spaces and the fantastic location.

We liked basically everything. The location is very good: it is near to restaurants and shops, to the beach and to the bus. The facilities: the kitchenette, the small playground for children, the pool which was clean and nice. The staff is very nice and helpful.

Very good location and great swimming pool. Great personnel and manager was very attentive and helpful. We had a very good stay there. All additional requests from our side was executed very fast. Good memories of Crete vacations!

Everything was good. Nothing disappointing.

The personnel were very kind and caring people. They provided a lot of help whenever we had a questions and needs. The location is very good, close to the beach and restaurants, shops, bus stop. The view from our room was wonderful! Absolutely loved our stay there!!

The hotel is located at great location, near beach and shops, plenty free parking space, room in good condition + air condition, nice swimming pools, good service and the management at this property great people, whighly recommended 👍

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Everything was clean. Great value for.money, good location near the beach and bus station. Breakfast was okay. Reception was the best, the guy told us everything that we needed about Crete, he was the most hepful and we really appreciate that. Pool was clean. Overall, a really nice place to stay.

Great location, right by the beach, shops and restaurants. The room was massive and the balcony was also a great size. Didn't get a chance to use the pool, but it looked great.

I had a few issues with the shower.. but I've bought them up with management and I am certain the issues will be rectified.

The hotel is run by a Greek family, they are wonderful people, all very helpful and smiling 🍀

Location is great, close to the beach, market, bus station. Room was big and clean with a/c. Much more than I expected. Stuff was always nice and friendly

Before 4 years we had been again in Eleni Palace. Same hospitality and clean hotel as I remember big apartments for my family and super playground and swimming pool for children's Thank you Eleni and we will meet again