The hotel itself was fine, and the staff were very helpful and friendly, always assisting us with any questions or problems we had. The room we stayed in (for 6 people) was very spacious, the beds were comfortable, and it even had a kitchen with utensils, so you can cook if you wish. The pool is not as big as it appears in the pictures, but it was cleaned every day. The food at the bar-restaurant was excellent, generous portions, great prices, and really tasty. The bar-restaurant staff were also extremely friendly.

I noticed a few things I didn’t like. In the kitchen, there was no sponge or dishwashing liquid for cleaning the utensils, yet there was a notice saying we should leave the kitchen clean. We ended up buying our own sponge and liquid so we could wash our glasses every day. On the downside, the sunbeds on the beach had to be paid for (8 € per set), and breakfast was the same every day with very little variation.

Great property on beach and near village restaurants and bars. Good size apartment. One of our party was using couch as bed, this was made up on arrival and also had a mattress topping to make it very comfortable. Large balcony with furniture. Breakfast was excellent, so many choices each day and topped up continuously. Fruit, cereal, yogurt, breads, cakes, cold meat/cheeses, hot food, really great selection and staff attentive. Would definitely return.

We were staying six nights, think due to weekend and a bank holiday, we only had bins changed once. Think previous occupants have emptied ashtray into bin. Each time you use there is a horrible smell of smoke/ash.

Excellent location in a quiet side street right on the beach. Small army of very friendly and efficient staff attending to gardens, cleaning rooms, replenishing the nice breakfast buffet, serving drinks on the beach. Reception always available. Beach with sunbeds and parasols just outside the pool area. Short walk to main road for plenty of shops, bars, tavernas including internal cuisine. Very nice room, good storage (with safe), good bathroom with large walk-in shower, pleasant terrace. Towels changed 3 times a week, beds 2 times a week.

The view from the hotel restaurant, hotel pool and from the beach is incredible. Our room had side view to the sea, which is not so perfect but you could still enjoy the sea from the balcony. When weather is nice then the view and sea presence is everything, breakfast and dinner can be enjoyed on the small terrace, also the hotel bar operates in the same place. We had both breakfast and dinner, both are served as self catering, food was pretty good. Dinner is somewhat simplistic, nothing fancy but in general good. Staff is very helpful and polite, thank you guys! Hotel beach has small gravel and sand mixture, not 100% ideal but nothing to worry about. Sea gets deep after 10m, if you go left ~150m then it is not so steep. Hotel beach has sunbeds, 4EUR per 2 sunbeds for a day. We were with a car and hotel does not provide parking but you can left the car by the hotel, there is two grass areas (place for ~12 cars), plus you can park along the road to the beach. We did not have any problems with parking. The main street of the town is in 100m, full on shops, bars, restaurants, anything, very active life there. Small kitchen corner in the room, plates, cups, pots/pans, cutlery, seemed pretty complete. Room has air conditioner, we did not use it as the outside temperature was 22-24 during our visit but definitely a big plus with warmer season.

Our room had a big electrical transformer nearby, it is only the view to the town side but still. I read other booking.com user reviews and several of them have had the same room with this transformer nearby. I would recommend to take full sea view room, if possible. In general the room was ok, though small problems here and there. Beds were ok, though the linen felt kind of plastic. Hotel bar drinks selection is limited. Could be more different beers and wider selection of strong alcohol. Cocktails are quite light, may need personal tuning to get it right. Dinner does not include drink, after some time it starts to disturb.

Excellent location directly on the beach, and in the town of Planatias that offers all possible services. We had a sea view apartment quite large and comfortable, swimming pool in very nice, sea can be quite strong and there are few stones at the entrance but the beach is sandy. Only thing that can be seriously improved is breakfast, especially cleanness of the restaurant for the breakfast. We really enjoyed our 2 weeks stay.

Breakfast, variety and cleanness

I had an incredible experience staying at this hotel! The location is good, just steps away from the beach, which made it easy to enjoy the sun and sea. The room was very well-equipped, with everything I needed for a comfortable stay, including amenities and a cozy atmosphere. The hotel’s breakfast was delicious, offering a wide variety of options to start the day right. I also tried the restaurant for lunch, and the food was excellent. Both the quality and service exceeded my expectations. Highly recommend this hotel for anyone looking for a comfortable stay near the beach!

The location on the beach is fantastic. Also close to mainroad and busstop. The hotel outside area was beautiful. Pool nice size and was unusually deep, which we liked. Breakfast ok. Our room had two bedrooms and 2 bathrooms. Nice to have a second bathroom! Rooms spacious with high ceiling. Not very modern furniture, but beds comfy enough. Balcony a bit narrow for 5 people, but nice view! We had some lunches in our appartment and the kitchenette worked fine.

The kitchen /seating area was vey small. Small window, no ac. It was not a nice room, and as family we could not really hangout togheter inside if we didnt sit by the kitchen table. The kitchenarea was also supposed to be the extra bedroom (with the sofabed) but could not be used as such. We moved the matress into one of the bedrooms. Very few sunbeds by the pool, less than 20. The were "reserved" by 07:30. Hotel should have some system for this. Sunbeds on beach at a cost.

I really liked the facilities, the staff was always welcoming and kind. They had advice to give all the time (with the taxi and car rent service for example). The cleaning was exceptional. The flats had all to cook too, even if we enjoyed trying the Greek cousine (we suggest the restaurant-tavernai Avrofiliton close to the hotel where Caterina and her staff will spoil you lots). Thanks to Indigo Mare staff, especially to Chrysa, Roxani and Vera. We enjoyed a lot our stay. We are 2 adults and a kid of 5.

Stayed as a family (with a 7&9 year old) in one of the apartments. It was the end of the season but still pretty busy. They upgraded our apartment to a sea view when we arrived which was a great! Location is ideal right on a nice sandy beach and also a good sized-pool overlooking it (which in October was a little too cold to swim in though) but the sea was still a lovely temperature. It's also a touristy area (which we wanted) with lots of options for shops and restaurants right on the doorstep. You can also get a local bus to Chania old town pretty much right outside on the main road. We went for the half board option as thought it would be easier with the kids. The restaurant was good and differing options for the buffet every night. Food was good, not exceptional, but it was a buffet after all so no complaints. We also rented a car for a day to explore a little and head down the west coast which was super easy to do and lots of places offering cheap(ish) rentals. The apartment itself is in need or a little refurbishment but cant complain as the price was good for four people on half board, plus it had a huge balcony as well. Would definitely recommend for a family getaway.

The staff weren't too friendly. Not sure if it was because it was the end of the season and the hotel was about to close for 5 months or if it was just the staff themselves. Definitely not all, some were nice, smiley and engaging, others seemed to have a moody face on a lot of the time and were very disengaging.

Nestled in the beachside front row, the hotel allows easy access to both the swimming pool and showers. The sandy and pebbled beach is a perfect match for families with children. The receptionists consistently demonstrated exceptional friendliness, always willing to aid and offer advice whenever we sought information or assistance. Our apartment was equipped with a kitchen featuring a highly efficient refrigerator.

Unfortunately, because of inadequate rules, individuals left their swimming mattresses in the pool, resulting in significant inconvenience. The breakfast remained unchanged every day, and after several days of consuming baked eggs, you might find yourself mimicking a rooster's crow. Our apartment was equipped with a kitchen, however it was quite small and inconvenient for cooking.