Spacious duplex with two bathrooms, two bedrooms, two balconies and a living room with cooking facilities. Centrally located in the quieter part of Agia Marina, bordering Platanias with access to all facilities in close proximity. Bus stop right outside the door step with buses to Chania departing every 30-45mins. Staff is kind, professional and welcoming at all times. Breakfast had a good variety of both continental and regional dishes.

Pool water a bit too cold as not heated. Missed a “do not disturb” signage as cleaning arrives early. Gym facilities a bit outdated and could use a renewal.

Where they didn't get maximum there were mixed experiences. The guy on reception was top excellent, the lady was OK. Cleanliness was good, but even though we checked on the form during check-in that we need cleaning only every 3 days they still replaced towels every day unnecessarily. Finally, we could communicate with the janitor lady and for our direct request she stopped. The restaurant is good and fairly priced. Waiters were very kind and helpful. Full breakfast, good and changing selection.

see above + one morning we had no hot water, I couldn't bath.

Everything was just as the picuters portrayed. Our suite was overlooking the street and you could see the beach which was only walking distance. Excellent location close to shops, beach and restaurants. Amazing hospitality by all the staff. Daily housekeeping was also wonderful. Private jacuzzi was awesome as were the views. Breakfast offered wonderful choices and was freshly made daily which included pastries, egss and salads, juices and champagne as well. Wonderful shared pool with plenty of shade and sunny spots. Excellent bar service with drinks delivered to your sun lounge.

nothing to complain about at all.

Everything - staff were fantastic. We booked Oscar Suites but were upgraded to the sister hotel Phos (newly opened) which is superb! We were able to use facilities at both and the staff were so friendly and helpful. Location is great - close to the beaches and a (long) walk to Chania if you fancy it - or a bus trip (2 euros). The restaurants in Agia Marina are the best experienced anywhere we've been.

Gym could do with a refresh but I understand there will be one in Phos for next year

We had a fantastic stay at Oscar Suites & Village Hotel in Crete. The atmosphere was wonderful, and special thanks go to the manager, Michael, who embodies all the qualities of a great manager. He always finds solutions and goes above and beyond to ensure guests have a pleasant experience. We will definitely be coming back. It was truly amazing. The hotel's beautiful setting and friendly staff made our vacation unforgettable. Thank you! Lukasz and Karolina

This is our third stay at Oscar, and we had another excellent experience. The hotel is right on the Main Street with lots to do around. The hotel property itself is beautiful with two pools, and the friendliest and most accommodating staff- From the front desk to the cleaning staff! There is a parking lot, which helps because parking on the main street is difficult. Overall great stay, and we look forward to coming back.

Nothing!

The location is in the centre of touristic Agia Marina, for only 2 euro single you can take the bus to Chania city center. The hotel is well equipped with two pools and nice roomy apartment rooms. The staff is hyper friendly and helpful.

Place is very close to the beach. Only 100m It's not common think there in Chania region. Cosy small town with lot of place for dinner. All needed services are next on same street. Room has kitchen and everything. Free parking. Very friendly personel. New clean towels every day

Half board dinner more suitable for families with children. We came at the end of season probably was not common situation. Also structure of the room strange, Some design errors like TV place and color of fridge suitable for change

They were really nice to our small (cute and well behaved) dog which is a real plus for us. The staff were really friendly and nice to us and the breakfast was good. Good parking and nice clean, spacious room.

The only issue was that the air con machine blew directly onto the bed so it made us cold.

The hotel is quite new and the stuff it's amazing. They have a really nice garden, two clean pools. The breakfast was pretty good with many things to choose. Room was clean. The stuff was amazing and wants to help.

The neighborhoods was very loudly, maybe the walls are not isolated phonic.