The room was amazing and super clean. The host was very friendly, kind, replied fast and gave us some really good suggestions to try out. 100% recommend

Amazing location, a short walk up an alley and you were in the centre of Thira. Our room was beautiful and quirky not seen anywhere like it. The rooms were cleaned daily so that was amazing. Also the staff were unbelievable sending us some recommendations via WhatsApp which was a real help. We also had a welcome cocktail which was a lovely touch. They also helped us out incredibly when our ferry to Ios was cancelled and we had to make a mad dash to port for an earlier ferry ! They really saved our bacon ! They also picked us up from the airport and drove us straight to hotel! Very friendly I couldn’t put a single negative comment! The staff and the hotel were incredible. Thank you 🙏🏼

Nothing at all ! Everything was perfect !

We totally enjoyed our stay at Canyon Santorini. Stratos is very nice and helpful. The view from the room is spectacular, we got up early to watch sunrise from our balcony. The spa bath is a nice treat after a long day of walking. Cleanliness 10/10. Staff 10/10. Location 10/10. Walking to the town and bus terminal takes about 15-20min, not an easy walk as you have to go up the hill. We ended up renting a car and used it to get around the island, totally worth it.

It would be nice if there are more chairs in the unit. Also, a microwave would be helpful too.

My experience at Canyon was perfect, the staff made sure of that! Fotini was always responsive and so helpful in organising transfers, reservations and giving recommendations of local spots. We were welcomed with a lovely cocktail drink, our room was modern and clean and full of all amenities we could need even plates, cutlery and wine glasses! Special thanks to Jordan, their driver who was so lovely who pointed out all the sights during our drive and made sure we got to the airport on time! Airport transfers were very reasonably priced and a breeze to organise thanks to Fotini. Location was great, it’s a short walk from the main sights from Fira. We’ve stayed elsewhere in Fira before and would definitely recommend Canyon!

Nothing!

Before we had even arrived in Santorini, the staff were incredible in communicating with us and identifying our needs. I had told them it was our first time to Santorini and they had a flurry of recommendations for us including winery's, ATV companies and restaurants for breakfast, lunch and dinner. I had asked if they could do anything nice for us as it was our anniversary and we were greeted with rose petals and welcome drinks. Our room was always cleaned daily and anytime we bumped into one of the staff members were were always greeted with a smile. They had even arranged transfers for us to and from the airport. Would definitely stay here again if the chance arose. Room had a funky cave twist, hot tub was lovely and central location.

The only thing was I was given the option to pay either euros or pounds and wasn't advised which payment option was best for myself and I felt a little under pressure. When visiting restaurants waiters would sway customers to choose euros as it was better value for them. It would've been nice to receive the same advice. So top tip for anyone who goes away and doesn't have this knowledge, to always pay in euros for a better rate.

The view, the staff, cleanliness and super spa bath. There is coffee and tea, and soap shampoo and conditioner. Towels are included also one for the beach. Everything was perfect for us. The staff welcomed us with some drinks and a lot of information for us about the island and restaurant. I definitely recommend the property. To other travellers be mindful that to go to Fira you need to walk and go up to a hill ( people with knees problems might find it difficult). Around you have few places to eat breakfast or dinner.

Everything was perfect for us

Canyon Santorini was a great place to stay to explore Santorini. Our room was very quirky, and the outside space and view were exceptional. Our host was lovely and made us a welcome cocktail on arrival, as well as giving us some tips for the best parts of the island to explore, and the best restaurants, bars etc. It was a short walk from lots of great restaurants and from a sunset view. The room was excellent value for money.

There was a little noise from the neighbours (due to the room rather than the neighbours being particularly noisy) and the cleaner was fond of sweeping outside at 7am, but these weren't huge issues.

We recently stayed at a wonderful place in Santorini for three nights, and our experience was absolutely perfect. From the moment we arrived, the staff went above and beyond to ensure our stay was memorable. They were incredibly friendly and always ready to assist us with anything we needed. One of the highlights of our stay was their help in organizing a surprise birthday decoration for my partner. Their efficiency and excellent communication via WhatsApp made the entire process seamless and stress-free. It was truly a special moment, thanks to their meticulous attention to detail. The location in Santorini was also very convenient, allowing us easy access to explore the beautiful surroundings. Everything about our stay exceeded our expectations, and we couldn't have asked for a better experience. If you're looking for a place with exceptional service, a friendly atmosphere, and a convenient location, I highly recommend staying here. It made our time in Santorini unforgettable.

We enjoyed the stay. It is family operated small hotels with about a dozen of rooms. All rooms we stayed are specious with pretty arty designs, the towels are soft just like those in 5 star hotel, the hotwater supply was more than adequate, the outdoor areas are all very comfortable and we were given 2 bottles of wine and a couple of some soft drinks as a welcome gift. The cave property is about 1.3 km from where the downtown of Fira is and not hard to get there and it is pretty quiet.

However, there is one cave room decorated as almost purely black inside and the lighting is dim and another room with a bedroom underground with a spiral tiny staircase to climb up and down. The occupants of these two rooms were not impressed with these rooms.

Fantastic location, just a short walk to Fira center, the bus station, and the caldera, with stunning views and breathtaking sunrises. The facilities were top-notch, and the hospitality was exceptional. The host went above and beyond—when my child fell ill, she personally went to the pharmacy to get medicine, provided extra water, and regularly checked in on us. On our last day, she even stored our luggage after check-out, allowing us to pick it up later in the afternoon. Truly an outstanding experience!