- The design of the hotel is top-notch and gives out a very nice vacation vibe. The rooms are very stylish and you can tell they did not save money on the decorations. - The welcome gifts are exceptional. We received a plate of top-quality desserts, a fruit plate, a minibar full of free soft drinks and a complementary sand bag. We have stayed at different 5-star hotels in Crete and the welcome gifts of this hotel are the most thoughtful and simply the best. - The staff are nice and friendly. - The beach of the hotel is beautiful and quite. Everything is well maintained and the sun-beds are extremely comfortable. The hotel has very good facilities and everything has top qualities. There are some pink corals under the water with colourful fish, which was absolutely stunning. - The view from the restaurants is amazing. While you are eating, there are many cute cats walking around and we loved that. - We booked half board and it is a la carte only. The quality of the food was very nice, but the selection is limited. The menus are also static, meaning if you would stay longer, you would get tired of the food eventually. For a short stay this should be no problem though.

- Unlike a huge building block, the hotel is composed of many smaller buildings scattered all around the property. Many buildings have less than 3 floors and have no elevators. When you need to go to the restaurant and reception, you have to walk in the open air for a bit, which is a bit unpleasant especially when it is hot outside. But the nice landscape of the hotel kinda compensated for that. - Our room had quite some mosquitoes especially in the shower room, and we suspect that they came from the drainage. - Instead of soft drinks like cola, sprite and fanta only, the hotel could consider offering some juice in the mini bar as well.

We were extremely satisfied with our stay. A special thank you to Maria, Giorgios, Nikos and the whole reception team, who were always attentive, warm, and responsive. They went above and beyond to ensure we were comfortable, promptly addressed all our requests, and even surprised us with thoughtful gestures that truly elevated our experience. From the moment we arrived, we felt genuinely welcomed and well taken care of. We could have easily stayed longer than two weeks, time truly flew by in such a relaxing and enjoyable environment. The restaurant staff were also incredibly friendly and welcoming, making every meal a pleasure. The food was of very high quality, and each of the five restaurants offered something unique and delicious. The breakfast buffet was particularly generous, with a wide variety of fresh and tasty options to start the day right. We also really enjoyed our treatments at the hotel spa, a peaceful and relaxing experience that added an extra layer of luxury to our stay. A big thank you to Miranda, the spa manager, for her kindness and the little extras that made us feel special. What made this stay truly memorable was not just the beautiful setting and facilities, but the people who made us feel at home. We left feeling relaxed, happy, and already thinking about when we can come back. Benjamin & Emilie

The only slight disappointment was that we didn’t get the chance to enjoy the amphitheater, as there were no events during our stay, we would have loved to experience at least one special evening there.

I recently stayed at this hotel and had a great experience. The staff were all incredibly friendly and helpful, making us feel welcome from the moment we arrived. Special mention of Katerina from Guest services, she was amazing and helped with any questions or requests I had and Barbara who was part of the Waiting staff, nothing was too much trouble, she always greeted us with a smile. The food was very good, with there was a wide variety at Breakfast with choices to suit everyone. Loved that we could book a different style of food each night for dinner. Our favourite was the Greek Grill, I could eat the spit roasted lamb every day. It was very tasty.

The only suggestion I would make would be more activities during the day. If the weather isn’t great, there’s not much to do. It would be great if the hotel offered more indoor entertainment, such a group games or a quiz or even a Greek cooking class.

The hotel was great, ever since you step inside you feel welcome. Someone meets you at the door and takes your ID for an easy check in. For us it was Gorgos, amazing service from this gentleman! Then he proceeded to guide us to our room while showing and explaining the rest of the hotel. Room wise, not the biggest rooms, but impeccably clean and great looks. The main pool was great, not too full, water all day clean and warm due to the hot weather. Bar service was splendid, you can order from the pool even. Good variety of drinks, including cocktails. Food wise we were also very surprised. It’s not the normal bad quality food all inclusive, it has amazing quality, the a la carte menu helps a lot with this since the food is always made when you order. For dinner we had the Seafood restaurant and the Steak one, both were great, with special mention to the steak one. Overall an amazing experience, tried to rebook already for next time, but it’s really full, which demonstrates the quality of the hotel. Keep it up👍🏻

Only slight downside is the beach, not for the low quality of it, but the sea it self, a lot of rocks which makes it hard to swim freely. Apart from that, the beach is great, in all the things the hotel can control.

Amazing place! For those who want to relax and hear nothing except the see breeze:) Everything is brand new and fresh, nicely maintained. Pools are very clean , rooms are comfortable and new. I really appreciate the staff who organized our early check in smoothly, as the alternative room was available, so we could have a proper rest. From the very beginning reception staff did all the best to provide us everything we needed. Breakfasts were nice, a lot of options. We are vegetarians, still could find a lot. Dinner menu was okay for the money we paid. I certainly do recommend the place , the beach area is comfortable, the pool area was always quiet and relaxing. Even though the hotel was almost full, you couldn’t say it was crowded or noisy. People were just relaxing peacefully without loud music or nonsense activities. Felt like a real luxury resort. I give the place 10/10!

Some staff at the restaurant needs more organization , particularly ocean restaurant, but still that was such a small thing that didn’t truly matter.

We had a fantastic stay at Parolas Kosta Alimia. The Retreat Double Direct Sea View room with Hydro Massage Tub was beautiful, stylish and relaxing, though not directly beachfront as shown in some photos. The hotel itself is pure luxury, ideal for unwinding. A big plus was the inclusion of 5 à la carte restaurants in the half-board package, which felt truly high-end. I had a great massage at the spa, special thanks to Maria for her warm and professional service. Also the other Staffs there. All in all, the staff at hotel were incredibly friendly, the atmosphere was calming, and the entire experience exceeded expectations. Highly recommended!

If I had to mention one downside, it would be our first night at Rígani Greek Grill. I had ordered my dish well done, but unfortunately, it arrived almost completely raw. I could barely take one bite. When I mentioned this to the staff, I only received a smile in return, no replacement or alternative was offered, which was disappointing. That said, apart from this one incident, the overall food quality throughout the hotel was outstanding, with beautifully designed dishes, elegant plating, and a great variety across all five à la carte restaurants.

The food is delicious and we were able to get a promo that included dinner (in addition to breakfast), so we stayed on the resort and glad we did. It’s a beautiful hotel, very modern and clean. The pools are spacious and very relaxing and the beach is a great option and right near the hotel. The staff is friendly and made us feel comfortable. Also, the hotel rooms are modern and nicely decorated - not your traditional hotel rooms which was nice to see. We had a massage done by Maria and it was very relaxing and worth it. The staff also left us a honeymoon surprise, which after a long day of travel, was very nice to see! Highly recommend this hotel - it has everything!

The hotel is beautiful, everything is new and modern. The room with swim-up pool and personal sun bed is fantastic! The food is good and the personnel is very friendly and helpful (shout-out to Giorgiou :)) A lot of pools, the sea is next to the hotel, plenty of sunbeds at the beach. Complimentary bottled water every day. You need nothing else - just relax and enjoy. Even though there were many people, it was very relaxing. Also a lot of activities are provided (yoga, etc) and musical performances in the evening.

Would be perfect if it would not be allowed to smoke on terraces or balconies. My next door neighbours were heavy smokers so I had to leave the area or close the terrace door everytime they smoked. You have to be quite quick to make reservations for dinner for the whole stay (or at least closest 2-3 days) if you have opted for HB or AI since the spots are filled up rather quickly. However if all days/times and restaurants are booked, it is possible to get a place via reception. The staff will make sure you get your dinner but it wont be of your choosing, just any place available.

All facilities of the hotel are modern and well maintained. The hotel is located just next to the beach, we saw sea from our ground level room and were on the beach in 15 seconds. The hotel itself remained relatively quite, no noisy neighbours in direct vicinity, hence a good place to rest (but then we were there over Easter, not sure how it is during the high season). Breakfast had ample variety. We also tried all 5 restaurants for dinner and the food was great, with dishes typically on bigger size (starter+main+dessert hence typically was too much). The 5 restaurants are actually 5 different open kitchens in the same building. Staff was helpful and forthcoming, ladies serving breakfast were particularly great. Overall, great experience, we would return.

The hotel re-opened at the beginning of July 2024. The modern look and feel is excellent, the pool and private beach have the best loungers ever, there's pool service with national and international drinks! The location is quiet and connected with a beach road. It's only 4-5K from Chersonissos. I enjoyed one of the best sunsets ever. What I really appreciated was the quality of the food; 5 restaurants with a la carte dinner at a very high standard; the fish was fresh and very tasty combined with healthy legumes, the meat restaurant offered a wide range of steaks (Tommahawk, filet pure,...), every restaurant has a wine list,... and all of this is included in the all inclusive package. The bar offers a wide variety of national and international drinks (not 1 kind of whisky but a choice of Irish, Scottish brands,... my favorite Grappa Nonino, cognacs, ...). I travel frequently but this kind of quality and choice is very rare, especially when drinks and food are all inclusive! I want to conclude with their sustainability vision; one of their strategies is to hire only local people which I endorse; although some of them sometimes need an extra minute to understand our (non-native) English or German, they bring joy with their smiles and friendliness; especially Barbara and Afrodite, you are the top of the top!

The booking rating is misleading with only 8,5. This is probably based on the former hotel. The reopened hotel deserves a 10!