The staff at Bella Beach were all so lovely especially the ladies on reception who went above & beyond booking us various dinner reservations. Less than 10 mins in the taxi will get you into town which was €10 euros each way. Large rooms and pool area. I travelled with my grandmother who had trouble with stairs and would say the hotel is mostly accessible with the exception of one of the ramps leading down to the pool, it’s far too steep for a person who has no trouble walking never mind someone who has mobility issues.

I feel the food let this hotel down especially for a 5*. I suppose it was typical all inclusive food options however, food was sometimes cold, poorly labelled, or not labelled at all which made it extremely difficult for allergies and alike, resulting us eating out a lot of the time. I would return but not under an inclusive option.

The spa and the team there were excellent. Nathalie and Anna went above and beyond. I had a few treatments all done by Anna. She has magical hands. My son also had his first massage experience with chocolate! We loved it! The housekeeping team was amazing and attentive to details. Big shout to Esmeralda who was disappointed that we refused service one day and that she could not clean our room. The guest relations manager Yulia was very caring and understanding. Our feedback was welcomed and taken into account. Overall stay was enjoyable.

The staff is very nice, everything that is outside the room is perfect, the pools, the views, very clean

The room isn't very clean, some days needed to ask for that room to be cleaned and towels to be brought, cups and trash was always not taken out or replaced. The AC wasn't cooling the room at all, the pool outside our room wasn't cleaned and was full of bugs and leaves. The shower was leaking on both rooms. In general the rooms needs maintenance.

We highly recommend the Bella Beach Hotel on the island of Crete. We spent five wonderful days here. Celebrating the fifth anniversary of our relationship, we booked a sea-view room and requested the quietest, most secluded one. The hotel graciously honored our request, and we were given an incredible room where everything was perfect! The hotel is magnificent—spacious, beautifully designed, with stunning terraces and its own well-equipped private beach. The food is exceptional, with the option to dine at an atmospheric Greek or seafood restaurant, available by reservation. The staff is incredibly polite, friendly, and welcoming! All of our requests and wishes were met with a smile and genuine willingness to help. We are extremely grateful for the wonderful time we had!

Nothing

Staff were super friendly and very helpful! Rooms and hotel were cleaned very regularly, good food in all restaurants. The billable restaurants were actually a big surprise as they were really good! Loads of sunbeds, close to shops if needed and a short €10 taxi to Herssonisos which was much more lively with lots to do.

I think it’s more of a 4 star - than 5, however I think Greece can be a bit like this in general. Rooms are lovely - but just not 5*, bathroom needed a bit of a update (although fine - just more consistent with 4*)

We have recently had the pleasure of staying at Bella Beach Hotel in Greece, and I must say that it made a good impression from the moment we stepped into the hotel, being welcomed by the friendly staff. Firstly, the location is absolutely fantastic. The hotel is situated right on the beach, offering breathtaking views of the Aegean Sea. The food at Bella Beach Hotel was another highlight of our stay. The buffet breakfast spread was diverse and delicious, with something to suit every taste. From traditional Greek delicacies like to fresh fruits and yogurts, every morning started on a high note. The lunch was diverse as well. The dinner options were equally impressive, with a mix of international and local dishes prepared by the chefs. The facilities at Bella Beach Hotel are also top-notch. The rooms are spacious, clean, and well-appointed, with comfortable beds and modern amenities, like flat-screen TV, refrigerator, A/C. The pool area is lovely, with sunbeds and umbrellas available for guests to relax. Bella Beach Hotel is a must-stay destination for anyone visiting Greece. Its unbeatable location, delectable cuisine, exceptional service, and fantastic facilities make it truly comfortable and hospitable. I would highly recommend it to anyone looking for a relaxing and rejuvenating getaway in Greece. The entertainment programe was diverse and covered a broad area of interests, from sport games, like volleyball, water polo, ping pong, to chess, and regular evening performances, such as singing duos or singles, dancing, or contests like bingo, guess the song, etc. with different kinds of prizes. The entertainment team inspires the guests with their dynamic and positive vibes, making the atmosphere engaging and entertaining. Highlights: - Stunning beachfront location - Delicious breakfast, lunch, dinner and snack options - Friendly and helpful staff - Spacious and well-appointed rooms - Fantastic pool area and spa facilities

I recently had the pleasure of staying at Bella beach, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff was warm, welcoming, and incredibly attentive. Check-in was seamless, and I was offered helpful tips about local attractions and dining options. The room was spotless, well-appointed, and thoughtfully designed for both comfort and style. The bed was incredibly comfortable, and I appreciated the small touches like complimentary bottled water, a coffee station, and high-speed Wi-Fi. Housekeeping did a fantastic job throughout my stay. It truly elevated the experience and made it feel like a luxurious getaway. Whether you're traveling for business or leisure, Bella beach offers top-notch service, great amenities, and a welcoming atmosphere. I will absolutely be returning!

It was so peaceful and relaxing , perfect location 20 minutes from the airport and 10 minutes from Hersonissos main town . The beach was perfect and it had the most amazing sunsets . Great choice and quality of food and drinks , staff were super friendly and chatty . We had our own private pool which was cleaned daily .

There was a lot of ants on our porch and in our room and bathroom , we didn’t notice them to begin with but the more the week went on the more we saw. The bathroom had a funny smell which I can’t make out it was from the toilet or sink , however when cleaned it was perfect .

The staff and location of the hotel are fantastic. Lying by the pool or beach is very relaxing and the multiple bars also help with that process. We found everyone incredibly friendly and always willing to help us with any queries. We somehow ended up in a room with a private pool, and this was amazing and used to dip into during the heat of the day when the beach and main pool were too warm or we wanted some extra downtime. The food was plentiful, we certainly didn't leave hungry, and the main restaurant has themed nights, so there was enough variety for us. The evening entertainment for the most part was fairly relaxed and enjoyable, with singers, dancers and some quizzes. There are a few restaurants within walking distance in either direction and water sports facilities for those wanting to go on a jet-ski or banana boat.

The food at times could feel a little heavy, but this may be a personal issue. Some days we stuck to the salads as the meat or pastries were too much for such warm temperatures. The facilities and entertainment are geared slightly more towards entertaining children, so especially around the pool, it could get loud and a bit boisterous. This is when we normally escaped to the beach.

The upgrade room with the sea view was amazing! The food was very good! The pool area and the beach were very nice! The hotel atmosphere was very quiet and relaxing And the staff were very helpful especially the reception staff and Julia from guest relations!

The cocktail quality could be improved in the attitude of the bartenders in the main lounge.