we really had an amazing time at this place. The rooms were clean and comfortable the hot tub was hot and you do have a view from it (not the best view however there is some). the actual place where the hotel is located is stunning 😍 beautiful scenery and stunning views!!! The staff were really nice (and they gave us late checkout which was a bonus) overall an incredible experience and would highly recommend! The free water delivered every day was a nice touch

Just that you should know that the location is out of the area so it's highly recommended to get a car or your going to have to take taxis everywhere you go (unless you just stay in the hotel)

We absolutely loved our stay at Serenità Luxury Suites! The complex is beautiful and, although it’s a bit off the beaten path, the breathtaking views more than make up for it. The cleanliness was flawless, and the facilities were simply amazing – truly five-star quality in every detail! .

Our only suggestion would be to offer a buffet breakfast, which would make the experience even more perfect

The staff are attentive, warm and friendly and are always reachable. Tamta is very helpful and always smiling and is a valued member of the team. Giorgios is a brilliant chef and will be happy to facilitate almost any cuisine you are looking for. Felt like he was our personal chef at times. A very humble and genuine person. Irini was very helpful and always smiling. The rooms were exceptional and very comfortable. The location is stunning with panoramic views across the Caldera.

The drains in our room were a bit smelly. Possibly needs a bit of tending to but other than that no complaints.

From the moment we arrived, we were greeted with warmth and professionalism that set the tone for our entire stay. The hotel’s atmosphere exudes elegance and charm, and every detail is designed with comfort in mind. The rooms are spacious, impeccably clean, and offer stunning views, creating a serene retreat after a day of exploring. One of the highlights was the staff, who went above and beyond to ensure our needs were met. They were always friendly, attentive, and ready to offer helpful recommendations on nearby attractions and dining spots. The amenities were also top-notch, from the luxurious spa to the exquisite dining options. We enjoyed a delightful breakfast every morning, with a diverse selection of high-quality and delicious options. The location couldn’t be better—close enough to the city’s main attractions, yet nestled in a peaceful area that provided a quiet escape. We felt truly pampered and appreciated every moment of our stay. I highly recommend this hotel to anyone looking for an unforgettable experience. Whether for a romantic getaway, a family vacation, or a business trip, this place is sure to exceed expectations. We can’t wait to return!

The staff were just exceptionally friendly and helpful. One really felt welcome throughout the stay. Special mention for Tamta and Antonios at reception, and George in the restaurant. The cuisine provided by George, who is a master chef, was well beyond what we expected. He had fresh homemade dishes each day. He can even make a breakfast omelette seem special!

Nothing really. Having a proper pod coffee machine in the room rather than a kettle would have been nice. We picked this hotel so as to be away from the really busy places like Oia and Fira, but a car is essential.

Luxurious, beautiful, clean. Enjoyed the jacuzzi, room service is a bonus. Breakfast was amazing for 5 Euros! We hired a car so found it a great base to explore from. The staff are amazing, Moo especially 🙂 Sunset from the pool area is beautiful.

I was told we would see the sunset from the jacuzzi. The volcano and caldera view suites do not see the sunset. It does however have lovely morning and afternoon sun on the jacuzzi area which was nice. The bathrooms are not as nice as what you see on the photos (the dark shower with the double sink is not what we had, we had a toilet on one side and a shower on another with a bowl sink near the bed), but it was nice enough.

It is a lovely place with beautiful view / clean excellent condition room / very friendly- professional staff - all the cleaners and the receptionists / Mu and Fei were exceptionally professional and helpful - you couldn’t ask anything that they wouldn’t do for you immediately- very caring , kind people ! The breakfast was amazing - very wide choices - for very cheap price for its value - was wonderful

I couldn’t find really anything that I didn’t like / maybe it’s just the distance from the town - but I knew where I found this place so it was my choice

The rooms are very spacious and clean Good views from the room balcony The restaurant food was excellent Very friendly staff

The tv in the room had no netflix The place is really far and being there after busy season, the closest bus stop was more than 1 walking hour away, transfers arranged by the hotel and uber is really expensive. Hiring a car is a must. There was no iron in the room but was provided once requested

Was immaculately clean, the rooms are cleaned really well everyday and the beds were comfy. Nice big pool that was really well maintained. We booked a room with the hot tub and these were cleaned everyday

The spa rooms were advertised room has a caldera view, we felt as though that was pushing it a bit and you could probably just about see it if you cricked your neck so we were disappointed by this The tea and coffee making facilities in the room were sadly lacking. It got a bit noisy at times with the owners relatives and grandchildren which meant it wasn’t quite as relaxing as it could have been

Fabulous place to stay, room was immaculate and the staff were amazing. The food and drinks were perfect, more so in my hot tub watching the sunset from my balcony. Couples will love this place. Thank you so much for the hospitality and making me feel like a vip, hope to be back someday. Wish I’d have rented a quad much sooner though already booked several excursions through Viator app which were incredible too.