Everything! Location is strategic, not too centre but so easy to get to public transportation. The bus stop is just opposite the hotel and the nearest MTR is Sai Ying Pun station which is 450m from the hotel. You can take the nearest tram too. Staffs are really friendly and helpful. Interior design of this hotel is to my liking and the very reason I chose the place. They served free flow of carbonated drinks and peanuts at the lounge.

Not to say i didnt like just for room of improvement, maybe you can tell beforehand that you will charge customers a sum of deposit for us to better prepare.

This was a great little boutique hotel in a quiet area of Hong Kong. The location was fantastic, and you feel that you are in an area of Hong Kong which is not too touristy. It was a short walk to Sheung Wan station, which made getting around very easy. Additionally, if you are into food, it was surrounded by all manner of eating places. From restaurants serving contemporary Asian cuisine, to tiny hole in the wall places specialising in traditional Cantonese foods (roast meats, wonton noodle soup etc). The Sheung Wan Cooked Food Market was a short walk away, as was one of the best authentic Yum Cha restaurants in Hong Kong. Good Coffee and egg tarts, were a 2 minute walk away. The hotel staff were very welcoming, and the hotel was extremely quiet, and comfortable. Amenities were great, with a coffee machine in each room, and a complimentary "happy hour" every afternoon from 5.30pm in the spacious lounge area. This was the first time I had stayed at the Figo, however for my daughters it was a return visit, and we will definitely stay here on future visits to Hong Kong. Highly recommend!

Perfect location for visiting our daughter in Sheung Wan. Room was large in comparison to many hotel rooms in Hong Kong. Complimentary refreshments and free happy hour was a lovely touch. Staff were friendly and helpful and it was very clean. Lovely communal terrace for sitting out to enjoy a drink.

We stayed for 8 nights and then returned a week later for a further 2 nights. Although we had paid for the same superior room for both visits, the second room was a lot smaller than the first with a bed pushed against the wall which made getting in and out difficult. This was disappointing. Unsure why this happened when we had paid the same rate for both stays??? Didn’t complain as we were only there for 2 nights before returning home. Fire alarm went off at 5.30am one morning but there was no clear instruction from any staff as to whether it was real or false. Had to walk down 17 flights of stairs to be told false alarm. Quite chaotic for guests and worrying if it had been a real fire!!

Nice area, close to central but with its own scene. Hotel is functional, clean and has minimal but decent services. It doesn't have breakfast, but that's a feature, if you're in HK and you don't explore the many local excellent cha chaan teng, you can simply stay home.

Be careful with the room, I was initially put in a room in the 2nd floor, and that's a bit rough for a whole week (sunlight will never get down there, probably noisier). I was moved to floor 19, which was fine.

Staff are very friendly and helpful. They have water machine one every floors which is super handy. I hate buying water every day back to the hotel when I travel. Room size is good, we have premium so it comes with a sofa that's what we need after a long day travel. They have all sort of facility in the room, like water bottle, cutlery...etc Location is perfect, very close to central and there are lots of good restaurants, different cuisines. Good local bakery around as well with nice HK egg tarts. Supermarket and convenient stores are just around the corner. Tube is just within 10-15 mins walk (you need it as you'll eat a lot in HK) Great coffee shop just downstairs! There is happy hour but unfortunately we couldn't join. We did stop by the terrace and in the common area which looks lovely. Too bad we didn't have time to enjoy.

The floor in the room sometimes is not very well cleaned, but in general it's acceptable. Nothing to complain!

Well equipped room - loads of space Flexible and helpful staff at reception and cleaning staff - we were able to check in early Comfortable bed & good aircon Central location made getting places easy Very comfy sofa

Some small lights constantly on in the bedroom e.g. router, control panels etc Toilet placed in a way that made it quite cramped - if moved over an few cm would be perfect Quite a lot of scuff marks on the walls - only cosmetic but makes a difference to the first impression In the summers, when not aclimatised, the short walks to the MTR can be a bit warm

Great location in the heart of Sheung wan and close to central. Lots of shops, restaurants and MTR station very close by. The addition of the lounge with free drinks was a great perk. Our room was clean and spacious, I liked there was a water machine on our floor. Staff were friendly and helpful. Would definitely stay here again and would recommend it if your looking for a hotel in Sheung Wan.

Very minor thing - There was an excessive amount of light switches and slightly confusing controls. Bathroom was on the compact side, but we didn't have any issues with it and good shower.

-The location couldn’t be better. Right there in the heart of Sheung Wan, where old and new HK come together. 10 min walk to the metro. -The complementary drinks and social hour is an amazing shout. -Lovely terrace with a nice view. -The staff are super friendly and helpful. -Beautiful design and branding. Very stylish. -The shower is amazing. Water pressure is really good.

-The rooms were great but need a little bit tlc. Fresh paint, new curtains and no stains on the floor. Especially for this price. -I know the rooms are small but a bit more storage would have been nice.

Staff were very friendly, good location 10 mins from the Sheung Wan MTR station which made it easy to get around, the area also had great food options so we didn't have to go far if we were tired in the evening. Our room was very comfortable, had great AC, and was cleaned/tidied everyday. The hotel also has nice communal area to lounge and with free drinks and snacks during happy hour everyday. Highly recommend the Figo!

There was a little bit of rust in the bathroom and the gym is very small with limited equipment. Apart from that, no complaints!

The Figo was exactly what we needed for our week in Hong Kong—affordable, good location, and clean. It is easy to walk to the metro or many downtown spots from here. The suite we booked was a good size and allowed us to spread out a bit. It is not fancy, but we did not plan on spending much time in our hotel. We would stay here again.

Overall, you get what you pay for. The elevators were terribly slow and we usually took the stairs. The bed was rock hard but clean. The bathroom tile in the shower had mold in the corners but was clean otherwise. The photos look a little more polished than reality (scuff marks on the floors and walls, small/hard furniture). Overall, it’s a good value and since we were just sleeping there, it was perfect for our needs.