I visit this beautiful old Hotel over a decade. . It's located in Budapest's heart so you can enjoy delicate cuisine in the surrounding streets. I would also recommend the restaurant on its own. A high class cuisine. The own Pool and small Sauna on the upper floor is a welcome treat after long walks during the winter season. As Espresso is my business I will tell you a secret. Probably the best Espresso in Budapest. We tried for sure. The perfect start in your morning with that breakfast. Well done to all the individuals who are doing there job there. I'm always blessed to be your guest ladies and gentlemen. See you in spring again. Thank you for everything :)

There is nothing what you can complain about.

The Front of house staff and in the gallery bar were always very helpful and professional. Liked the touch of having a concierge meet us from taxi and guide us to our room.

The heating in bathroom was not working so was quite cold. The fan heating in the room was very noisy when switched on. The pillows were not comfortable.

Location was great, pool was lovely, reception staff where great

Restaurant staff, in particular one member was rude and took ages to serve us so we ended up leaving. And it wasn’t us he was rude to it was a couple from Japan.

I liked the overall feeling and design. Rooms were pretty spacious and comfortable to stay in. Location was great especially if you want to visit Advent market and city center these days. I liked the spa and pool option a lot.

We stayed for the weekend plus Monday. It was never mentioned anything about Monday and Tuesday being clean up days which meant pool and spa couldn't be used. Also gym was unavailable at that time, too. I think it should be clearly stated before you plan your trip at the hotel.

Beautiful hotel with very friendly staff. Although a couple of reviews said the rooms were small, we did not find this to be the case (at least it wasn’t small by our standards). A lot of reviews also mention the location not being the nicest, but we loved it due it it’s close proximity to good restaurants and bars (we found the ones around here to be less touristy than the centre), and we never once felt unsafe. Spa facilitates are nice and the breakfast was great with a big variety of options.

Spa facility and breakfast could get crowded, but it wasn’t a huge problem for us and we never had to queue for breakfast, even though we saw that others did on some of the days.

I booked this hotel because I needed a hotel with a pool for a quick activity for rainy days since I was traveling with children. This was the only option that had a decent price and location. For the price, it was nice. The staff was very friendly and helpful any time I asked. They treated my children wonderfully, giving them special teddy bead key cards for the room and greeting them whenever they were in the lobby and providing extras of everything in our room without us ever asking. The room was very spacious and fit the four of us and our belongings great. It was very comfortable to move around. The beds were very comfortable, even the sofa bed which was spacious for my two kids. I have to mention that the pillows were ginormous and so comfy. The bathroom was also very spacious and having the tub and shower on separate sides of the bathroom made managing young children so easy. Unfortunately, the housekeeping is lacking. We would of course come back to find our room tidy but it wasn't CLEAN, and I know that because the hairs on the floor were always in the same place on the white bathroom floor and the dust on surfaces never seemed to lessen or go away. That's definitely a negative for me. The breakfast is decent but there aren't too many options. That didn't bother us because we arent huge breakfast people but I would have appreciated more fruit or vegetables. There were two instances that the cucumbers were definitely from the day (or more) before so that was a huge negative for me too. Be aware that while this is a good location, most attractions and restraunts are more than a 10 minute walk away so if that's not something you're willing to do, consider somewhere else. Overall, I would stay again if my next visit had the same criteria. The staff being so nice was enough for me.

Really great hotel, well located with easy access to everything and good links to public transport a short walk away. Breakfast offering was varied, although staff clearly overwhelemed when the hotel was full. Spa facilities were an added bonus. Room was well sized and bed was very comfortable, with some nice touches. Gluten free bread at breakfast was great, as was egg station. Would absolutely stay here again. Front of house staff were all excellent.

Our room was very warm, and the air conditioning made very little difference, but was really noisy even on the lower speed settings. Breakfast items whilst labelled well for allergens did not always have right description near each item. A seperate hot water machine would help with the queues for the coffee machines.

This hotel is amazing. Situated in the Jewish Quarter. Come out of the hotel & take the 3rd turn on the right you come to an amazing reclamation of the Holocaust. Furniture made from recycled materials,bars live music & caravan nxt door with street food. Plus the Synagogue at the end of the rd. 15 minute walk to the Danube & all the sights. As long as you see the big wheel you are not far from the hotel. River cruise a must at night..don't do open bar..we did & it's only wine & beer..you can do it cheaper for 36 euros for 2 & pay for your drinks as the cruise is 2 hours..we paid £108 & couldn't drink enough to warrant our money. Live entertainment was brill. Just enjoy Budapest it's amazing Quick add..the first Strudel restaurant off Liberty Square well worth a visit & watch them make Strudel 😀 👍

Nothing

Absolutely incredible visit. The room was lovely, clean, and a decent size. The bed and bedding were super comfortable. The roof-top pool and lounge area were fantastic on the hot days, and the indoor pool and saunas were wonderful on the cold days. The hotel location was great; within walking distance to restaurants, shops, and tourist sites. There's also an onsite restaurant and bar in case you're in the mood to stay in for the evening. The absolute star was the staff and their level of service. The front desk staff were very friendly and efficient, were able to make various recommendations and offered to arrange transportation as required. We were able to store our luggage upon arriving early, the bell desk staff were incredibly friendly and polite, and offered umbrellas when it was raining outside. We were visiting for our wedding anniversary, and the hotel congratulated us with a room upgrade and sparkling wine. Also loved the daily delivery of chocolates in the evening. The level of service really elevated our visit!

We booked the property because of it’s location, facilities and breakfast. We stayed at this hotel as a weekend break to celebrate my daughter’s recent graduation. The hotel manager had arranged a suprise, complementary, bottle of sparking wine and a personal welcome letter which was delivered to our room shortly after arrival. All the staff were so very welcoming and friendly. We also had cocktails and a burger in the lovely bars. The roof top pool and sauna were wonderful with views across the city. We also booked a lovely, relaxing aromatherapy massage. The breakfast was amazing

Nothing