Beautiful location. Helpful staff. There are 2 buildings (one for 4star hotel and one is 3star pension, if I understood this correctly) Just for your info. But both buildings looks beautiful and price is equal for what you'll get. Breakfast is smaller but offer everything you need and it was delicious ;) I would only add a nuttella and more vegetables :)

I think there is a missing informations on booking.com under queen bedroom. I was then confused if a bathroom is part of the room or if there is a hair dryer or any other equipment available in the room.

- location: a few minutes away from the Zoo, the SPA, the city center, the shopping area - generous breakfast - the tranquility of the area: the hotel is on the shore of a small lake, far from traffic, horns, and any kind of noise - spacious and clean room - the kindness of the staff, willing to help you: the first night we were a little cold - probably a matter of habit. Although, correctly, both at check-in and in the room, you are warned that the maximum temperature in the room is 21 degrees, being set centrally from the reception - at our request, they customized the setting on 22/24 degrees, making our stay even more pleasant.

I could make one mention here - although it didn't matter in awarding the 10/10 score: - the hotel is very well maintained, 4 star category, the staff is very kind, but: - cleaning the room in the morning = emptying the trash can. that and nothing else. that is: our used shower gels were not replaced, nor were the dirty towels on the floor (the one for the feet, for example, and 2 that had fallen), etc. otherwise: 10 out of 10

the lake, the surroundings, the view is breathtaking. the staff there is very friendly, with good and positive energy. I was amazed also by the girl from the reception desk - so fluent and high level English speaker. overall I enjoyed my stay and it was a great experience, highly recommend

the food a bit unhealthy and a little diverse, but still tasty

The location and the view were very beautiful ! A very relaxing place with a lot of activities to do. The rooms were clean and the food from the restaurant was great.

The rooms were not the ones that expected, but they were alright. However, we expected to have some water to drink in the mini-fridge.

Romantic, great view, quiet and great value Clean and comfortable room, great food, attentive and helpful staff.

Nice location and friendly staff

Heating had an issue, only an electrical pannel in the room that was not functioning well and nothing in the bathroom

We had a one night stop, we arrived late at night and we had a wonderful surprise in the morning. Beautiful location, clean, beyond expectations, it is perfect for families with children.

I have nothing to complain about.

Nice and calm place. Playground for kids and gret place for relax and walk around the lake

Rooms are located in 2 buildings separated by 200m

Great location, very friendly staff, great food. The area and the facilities are great for a family with small child.

Family suite was beautiful, property is close to both the zoo and water park set in beautiful surroundings.