I liked the cleanliness and overall facility. Food was good. Breakfast had variety of options from south indian to north indian.

For room service... it took the staff more than half hour and few reminders to get the things... simple things like spoon and all. But yes.. overall very good stay.

rooms were comfortable and well appointed even if a little cosy. location is good - a bit away from the crowded part of the city but close enough to get to Golden Temple and other places of interest. breakfast was generous spread. the rooftop bar was quite a nice place to chill.

the music was too loud at the bar - we had to keep asking for it to be turned down. but that’s normal at many places it seems.

It was second visit to the hotel, obviously I liked it during our first visit to rebook the place. Even though stay was nice and comfortable, I felt the service level has deteriorated from last year, especially around cleanliness and found the staff to be little less enthusiastic than earlier. Overall still a good place though

I booked the stay for one night. The location of hotel is very near to Amritsar-Attari highway. One need not to cross through busy streets of Amritsar. You can easily get Auto's to visit all the famous location and there are lot of eating options near hotel. The Check-in was smooth and staff is humble. The breakfast was good enough. Rooms and washroom was clean and well equipped. In room dining was also great.

Though the hotel has valet parking, but they actually park out in the street.

I liked everything as it can be the comfort environment, co-operative and well behaved staff, cleanliness of rooms and outer areas including Shosha restaurant.

The thing that i don't like is the buffet as it is really limited if we compare it with its price range. I just got only 2-3 items that i thought were good to eat. Lack of shakes or smoothies and fruits, lack of snacks, lack of ice cream or healthy fresh fruit juice. The hotel must work and improve the buffet menu and expand it also.

Clean bathrooms and rooms, comfortable beds Easy access to places Have cots for kids

Very slow with housekeeping, have to keep asking for it everyday and then they eventually come. Manager is good when we complained and helped us

As we booked thru booking.com they did not consider giving us complimentary breakfast , which was a downside even after requesting. We have stayed in other hotels booked thru booking.com and they have obliged us with breakfast.

Another point there food is priced on the higher side.

Hotel is clean and well-maintained. Staff were professional and very helpful. Breakfast buffet had variety. Room was spacious and bed was very comfortable.

Location is not close to the Golden temple but an easy Uber or tuktuk away.

Great hotel. Friendly staff. Great food. Very helpful staff all round, especially Bhavna and Mohit on the front desk

All good

The courteous behavior of the staff, the location, and the cleanliness

The size of the rooms, lack of ventilation in the room as well as washrooms. The restaurant had limited options and was very much overpriced. While the quality of the food was fine, the service was poor during semi-peak hours. Kitchen staff and guest-facing staff must coordinate better