The staff were very friendly and helpful, especially with taxis and giving directions in Hindi! The location was great, as it was close to all the art galleries we planned to visit. The bedroom was very nicely decorated, the bed linens were fresh and new. And there was enough space to move around.

Didn't love that the shower was just "the bathroom" which meant everything was always dripping wet! And we couldn't leave anything in there. The a/c remote was simple (which is good) but it meant we couldn't change the angle of the vents and so it was too uncomfortable to have it on. Luckily we had a fan too and it wasn't too hot.

I had an exceptional stay at Hotel Ozone Inn, perfectly situated in a prime location. The hotel boasts excellent amenities, ensuring a comfortable and enjoyable experience. The receptionist was remarkably welcoming, attentive, and accommodating—graciously arranging a spacious room with a large bed to meet my needs, despite my initial booking for a twin-bed room. I sincerely appreciate her outstanding service. The view from Room 901 was breathtaking, offering a stunning sea vista that elevated the stay. Overall, I highly recommend this hotel and look forward to returning. Wishing the team continued success!

A little leakage in washroom.

The facility has a good restaurant, and our most critical coworker loved it and had NO complaints. ALL our requests were answered promptly and ACCURATELY, by the reception desk. Be it water midnight, bringing essentials from nearby shops, helping us find taxis. The entire team is kind, energetic and genuinely helpful. The kind bell boy, security personnel, the humble lady, the great check-in person at 9AM on Feb 5 and the smiling housekeeping team. I really loved how they had a good selection of mags & newspapers in the waiting area. Having the experience of staying in Le Meridien, Hyatt, Shangri-La, the team at Hotel Ozone, surpassed their hospitality and kindness, going above and beyond.

Everything was perfect. No complaints.

Overall good stay, room was small and compact but has everything. hotel is not having restaurant but a lots of good options near by. Staff was very helpful. Gateway of India is approx. 2Km either you can walk else take a bus or cab.

Every this was good in the hotel considering Mumbai small room size with no parking space if you have to park you vehicle you have to park on the road.

Sushma, the guest relations manager, is a gem. She provided a warm welcome and went above and beyond to help us plan our days during our shorts stay in Mumbai. The other staff were great too! The hotel is located within walking distance of India gate and other attractions. The room was compact but clean and had everything we needed.

Location is accessible to Gateway etc which is very facilitating. Rooms are neat and clean. Dental kit, soap, body wash, shampoo are provided. Staff are cooperative

Rooms are too small. The room service has obliged the special requests but still food can be better.

The staff is very courteous, warm and ready to help. Room was small but clean. Could provide a small working table so that laptop can be used while sitting on the chair provided in the room.

Breakfast was not provided. It is a hassle looking around for breakfast when you come for a leisure and want to relax.

Great location in Colaba, especially for me as I was returning to the neighborhood I lived in for 6 years. New hotel, big windows, small room but comfortable and clean

They were not ready for a 2:00pm check-in. No hot water in the morning. Also, it’s a wet bathroom - no shower stall

The hotel staff was very nice, they are always ready to help you. Viresh Sushma Prashad Sharthak Thank you

At 3 o'clock in the night, the electricity in our room went out. It was a technical issue and the hotel staff immediately fixed it.

The staff was good and very friendly. Provided us with all the help.

The room size was a bit small and the room service menu did not have much to offer in sweets