An Oasis in a fairly scruffy area We needed to be in this location so were pleased to have found Indie Stays . Clean, good size room with big window so light good. Fairly quiet even though near a busy road. Reception answers phone promptly. Room service good though could have been better with less chillies.

Our room safe did not open . Battery needed changing. Took over 24 hours to resolve after many calls. Handover between staff of the problem that had not been resolved was poor. Finally a young lady at reception ( apologies I can’t recall her name) came to the room with a man with a key after the battery had been changed to ensure we could get out stuff. Fortunately we had a spare day If not we would have been in dire trouble as the safe had our passports.

Clean and neat rooms. Courteous and helpful staff. Prompt service at front desk. Facilities such as safe, iron box and table, refrigerator, mosquito repellent provided in the room.

Hotel is adjacent to the streets. Noise of vehicles disturbing at night. Both days pancakes and honey served for breakfast. Shud change menu. Brown bread should be made available for breakfast. Door stopper on floor at entrance of washroom should be removed as it hurts the foot if not noticed.

Location and facilities were great. Though requested for rooms to be close to each other, it was not arranged and rooms were one floor apart which caused a little bit of issue, but anyway since the service staff was efficient, nothing bad to say about our stay there. Hotel promised to get us rooms close to each other during our next stay, which was kind and efficient. Rooms were quite comfortable and noise was okay during night time. Though WIFI was not available for 6th floor it was okay in the lobby and on the lower floors. Staff was exceptional and breakfast was served in the rooms and was perfect for our needs. Location was very near to the US Consulate and there were taxis available in front of the hotel most of the times during morning. If not, gate person will arrange a cab for you on request.

Rooms could have been closer to each other and maybe a little more attention for the future booking requests will eliminate this issue in future.

I am so grateful for “Indie Stays” in Mumbai for being the safe place it is. After a horrendous experience at a different property, I booked a bed in this hostel and it was the best decision ever. It is located in an accessible location and very safe even if you’re out at 2AM especially for women. The staff is extremely friendly and helpful and you really can’t go wrong with this place. Even met some nice roomies during my stay!

I think there aren’t as many meal options plus overpriced compared to the nearby market, which forces a traveller to order from Swiggy / Zomato. Also, I noticed how the staff never issues you a locker unless asked for which seems odd as most people need lockers but aren’t even aware that the stay offers it.

I had booked for my colleague’s who came from finland.. they felt it was exceptionally great be it stay , food, comfort etc. It was my colleague’s birthday and the restaurant surprised him with a birthday cake and made him feel special which was really nice. They also liked the lobby alot as they could chill there in the free time. Over all their experience was excellent..

Nothing

I recently stayed at a hotel that provided exceptional service, a beautiful environment, and had a staff that was incredibly friendly. From the moment I arrived, I was greeted by the warm smiles of the staff, who were always available to answer any questions I had or to assist me in any way possible. The hotel itself was beautifully decorated and maintained, with comfortable and spacious rooms that were cleaned daily to a very high standard. The environment was peaceful and relaxing, which made for a truly enjoyable and rejuvenating stay. But what really stood out to me was the level of service provided by the staff. They went above and beyond to make sure that my stay was comfortable and enjoyable, and they were always willing to go the extra mile to help me with anything I needed. Overall, I would highly recommend this hotel to anyone looking for a comfortable and relaxing stay with exceptional service and friendly staff. It truly exceeded all of my expectations and I look forward to staying here again in the future.

The staff were absolutely amazing and incredibly helpful! My husband wasn't feeling well when we arrived and they gave us some medicine so we wouldn't have to go out late at night to find a chemist. The next day after we had checked out, they allowed my husband to rest in one of the dormitories free of charge as we waited for our late-night flight. The staff were there to help us with our every need and we were very grateful for their hospitality.

Nothing

I think I had a good experience here as they have minimalistic rooms just as i prefer. No extra decorations, with too much going on in a room. Nice, cozy, well lit, with great facilities and great view. You get the feel that - Damn, I am happy that I spend my money here.

The room service from the reception could be a lil better I think. Scope of improvement in the wifi accessibility and connection.

The property is super designed and built! I have liked the inside sitting and eating area very nicely made ! Good work inside ! Staff good and helpful ! Breakfast exceptional !

Connectivity from Bandra Terminus Railway Station and Airport. Accommodation in Dormitory is managed in a hygienic way. The staff was very courteous. It's near to BKC

Common washroom and in Dormitory I was allotted upper bed so there is no scope to sit there if you would like to read or work something