A very comfortable hotel room, friendly staff and a good breakfast.

The ‘fitness centre’ only had a few machines, not a proper gym set up.

The people who worked at the hotel were very friendly and very well disposed. I liked the breakfast, it was varied and if something ran out they refilled it without delay. The rooms are air-conditioned and have everything you need.

The hotel in the common areas does not have air conditioning, so the pool water is sometimes hotter than the environment, the same with the elevators. The other guests were very boisterous, banging on doors or ringing the doorbell throughout the night and you could hear it being inside the room. The pillows are giant and your neck hurts when you use them. The shower has no door or how to prevent the rest of the bathroom from getting wet when you take a shower.

The room had everything one needs. Toiletries, coffee, tea, two bathing towels, dryer, two hand towels, complementary water bottles (4). The staff came to clean and replace all items every day without calling them. The hotel had free breakfast which was mostly Indonesian food which was interesting. The pool is open from 9 am to 9 pm. It also had a fitness centre with basic cardio machines. Overall a wonderful stay.

The staff kept coming every day early. Once it really disturbed my sleep. I could have kept the privacy board outside so it's not really a complaint.

The hotel exceeded our expectations in many ways. We appreciated the most: very kind, friendly and helpful staff. Incredibly rich breakfast for the fact that it is a 3-star hotel - we have not come across anything similar in this segment yet. A large, very clean pool with a pleasant temperature and a sufficient number of sunbeds with umbrellas. The equipment of the rooms is at a decent level, the air conditioning is sufficient. Complementary water in the rooms is a nice bonus. Parking lot with sufficient capacity. Nothing to complain about.

My husband and i backpacked Bali/Lombok for a month for our honeymoon only sfaying a few days in each place. This was one of our favorites. Such a diamond in the rough. Most hotels around here are double if not triple the price. This one was an amazing bang for your buck. It is within walking distance to tons of shops, food, and the beach. Close commut to Koral: Bali’s First Aquarium Restaurant which is a must do on your trip to Bali. Their breakfast buffet goes above and beyond as do their staff. I cannot say enough good things about this place.

Nothing

Extraordinary breakfast (I eat a lot, I'm not picky, and I'm also not a frequent 3-4-5 star hotel visitor), with super friendly, helpful, precise staff, clean rooms (cleaned every day). Loved the pool (it's better than the beach, because the beaches in Nusa Dua are not that fun/safe, they are way better in GIli Islands and Nusa Penida). Hotel has a great locational, cheap and good food in a shop oppose to the hotel, the beach is 10-15 mins of walk away with a bit of sightseeing in town, so the whole experience was nice and comfortable

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Breakfast buffet was very good with a wide range of choice Swimming pool was nice - nice ambience, clean and big enough Passive air conditioning in public areas. Lots of fresh air, green vegitation on site, and environmentally friendly

Room was rather dark. For me it was difficult to read anything in the room after dark. Would be good if I could have more light at the desktop - with a desk lamp or additional lighting. I had a room facing the main street, and at times the traffic was a bit noisy (maybe the management could invest a bit on soundproofing the balcony door). Next time I should request a room facing the courtyard or the swimming pool :-)

The hotel is good, comfy bed, located in Nusa Dua but on a very busy road, you need a car or a motorbike to move around, the location didn't bother us as we got a car for the whole time we spent in Bali

The cleanliness could be improved, the shower head was not running, we really had some difficulties taking a shower, everything is old, poor breakfast

Good location, breakfast uncluded

Using booking.com gets you the worst room. Had to request a change of room as my window opened up to a wall. I opted for the street view room, even with the traffic noise it was preferable.

The hotel was well situated with lots of Little shops and restaurants in the surrounding. Staff was friendly and always eager to help. The breakfast was more Asian type but was ok. Though it's not near the beach,it's not far too walk. There's free shuttle to the beach and to Bali Collection. Very good value for money.

The air freshener in the lift. The smell was too strong.