I was just here few weeks ago during my birthday, and decided to return to The Westin Ubud again. I had the best sleep ever the last time I was here, and left feeling well rested. Wrapping up the year 2023 with another visit to The Westin Ubud is the best plan i’ve ever made! Thanks to their really amazing team, Tude, Winny, Pande, Yana, Komang, Radit, Nesa, Duty Managers - Era and Arya, housekeeping team, express service team, front desk team, and everyone else who made my stay here the most memorable. Not to mention, I also had a very pleasant time and experience at the Heavenly Spa. This is definitely my go to hotel in Ubud! Yes there are other luxury hotels in this area, but The Westin concept and facilities is what suits my preference and taste best. Modern rooms and facilities mixed with Balinese tradition, i just love it here! This won’t be the last time i’m here, i’ll be coming back here soon for sure. Matur Suksma The Westin Ubud team 🙏 ♥️ Till next time, R

Everything was just perfect from check-in to check-out. The location was beautiful, and the view from our balcony was simply stunning. The welcoming and cooperative staff made all the difference. The level of service we received was outstanding, and we truly appreciated the personal attention provided by Mr. Agus and the Restaurant Manager. It was evident that the team is dedicated to ensuring guests feel comfortable and valued. The cleanliness throughout the property was also impressive. We felt very special , during our entire visit due to the unparalleled attention from the staff. Thank you for making our stay so memorable. We look forward to returning in the future!

We had booked our stay with Dinner and there was a bit of confusion, however it was addressed by Hotel professionally.

I had an absolutely perfect stay at this hotel. From the moment we arrived, the staff was incredibly welcoming, attentive, and professional. The rooms were spotless, spacious, and beautifully designed, offering both comfort and elegance. Every detail – from the breakfast to the amenities – was thoughtfully arranged to ensure a luxurious experience. The location was ideal, and everything we needed was easily accessible. It was truly a flawless experience, and I wouldn’t hesitate to stay here again. Highly recommended! Special thanks to Angus! He takes care of us throughout our stay.

The staff was really wonderful and attentive and always wanted to make sure everything was good. We had an issue with the bedroom and this was looked after and another room was provided with a complimentary 60 mns massage for 2. So yes the management and the staff went to the greatest extent to make our stay enjoyable. The breakfast was really nice and the German Chef was also very nice and took time to speak to every guest to ensure they were enjoying the food

The location is really far from the center and the traffic these days in Bali is horrendous. Lack of lounges and areas you would expect in this category, but ok

We had an amazing stay in the Westin Ubud. The housekeeping and both restaurants team were absolutely incredible. The kitchen used only top ingredients and each dish was made with so much love. The service was impeccable. The kids club had a great activities (no PlayStation) and the staff members engaged with our son beautifully. A big shout out to Chef Taufik for creating the best vibe for breakfast and ensuring the floor was was run in the best possible way. Ashwini, thank you. Junita, I can’t believe that you only worked there for 6 months, absolutely brilliant. Arsa, we loved our bike tour with you. Era, we appreciate you going the extra mile to accommodate our booking. We already miss you so much and can’t wait to be back. Thanks for everything

Everything is really impressive! The structure of the Resort good and The attention to details can be seen everywhere. Since The momment you arrive, The westin team is worried with giving you a wonderful experience The room is spacious and clean, the bed is confortable and big. The restroom/bathroom design is impecable. The breakfast is something to be praised, everything is delicious, with a Wide variety of food, fruits and cuisines. Once again I Need to compliment the attention and care of The westin team as a whole, because they provide one of The best experiences, always being attentive and kind. One other big point is the spa service, providing a one of a kind service, which can only be described as exceptional and one of a kind!

I had an absolutely perfect stay at this hotel. From the moment we arrived, the staff was incredibly welcoming, attentive, and professional. The rooms were spotless, spacious, and beautifully designed, offering both comfort and elegance. Every detail – from the breakfast to the amenities – was thoughtfully arranged to ensure a luxurious experience. The location was ideal, and everything we needed was easily accessible. It was truly a flawless experience, and I wouldn’t hesitate to stay here again. Highly recommended!

- the facilities were fantastic - the staff were very attentive and welcoming - room service was super fast - absolutely loved the live singing in the evenings by the lobby area - excellent breakfast buffet - spacious king size room with extra bed for our 7 year old boy - fab WiFi (needed with little ones!)

Our main complaint is that we were facing the road and the traffic is awful, keeps you up at night. Make sure you pay more to face the other side. We complained and tried to change rooms, however due to the high season, it was fully booked. They sent a cute fruit platter the next day, however we still had to endure the road noise. For almost £300 a night, this shouldn’t be the case. Other than this, we loved our stay!

We received a warm welcome on a rainy afternoon, and that set the tone for the rest of our stay. The room is spacious and comfortable. We had a really good rest. Shout out to Mas Bagas for his attentive service - he helped us with a Grab delivery person when we couldn't understand what was being said. Breakfast was good. Everyone was so friendly - it was a good start to my first trip to Bali. Highly recommend staying here.

Minor quibble but room wifi is a little bit spotty at different parts of the day (when we were back in our room), but works fine at the lobby.

Only stayed for 2 nights Pool was excellent, rooms were very comfortable, breakfast very nice. Everything was great would definitely come again.

Happy hour cocktails are not very nice at all. They had trainees making them and they were awful. Wouldn’t mind if they were cheap but they are expensive and taste like hairspray. Complained to the main bar and they made them again for us. Full price cocktails are very nice. Staff are great but get a bit much with constantly asking if you need anything, obviously it’s the hotel making them it’s nothing to do with them they are lovely but sometimes you can have too much customer service