We had a lovely room with a sea view so even when the weather was not great , we could sit in comfortable chairs and look out across Lough Foyle. There was also a coffee machine in the room for a good cup of coffee. The food served in the bar and at breakfast was very good. The staff were all very friendly and helpful. We both had spa treatments which were also very relaxing. The hotel is right on the shore and accessed by a long drive from the road alongside the the golf course which set the tone for the holiday. There is also a lovely little bar-restaurant next door which can be reached via a footbridge.

The complimentary toiletries are a combined shower and hair gel in a dispenser which is much better for the environment but we had expected shampoo and conditioner.

Had the best time staying here! View from our room was amazing we could leave the balcony door open and hear the waves crashing as we slept. Was lovely! Swimming pool was lovely too! Food was gorgeous.

If I could critique at all I’d say the shampoo and conditioner / shower gel in the bathrooms is of really poor quality. It left my hair feeling damaged after using it. I forgot to bring my own because the last hotel I stayed at the one they provided was actually so good I just thought everyone had upped their standards (considering the cost of rooms these days for one night)

Staff were absolutely lovely, couldn’t fault any of them! Very attentive and pleasant. We love coming here as it’s so relaxing. The hotel was spotless as usual. One thing I noticed was that they offer a gluten free section at the breakfast buffet which I really like, even though I did not require that option, but it was lovely to see. It’s the little things like providing shampoo in the leisure centre showers and plastic bags to put your wet clothes in when you forget your own that counts. Afternoon tea was absolutely gorgeous too. Shout out to your lovely stafff member, Natasha who was attentive and courteous and ensured we were well looked after. Take care of her she is a rare Gem .

The only thing I could fault was that there is no cheese board on the menu anymore. We always loved ordering it when we stayed.

Staff from main desk to bar staff and all in-between were very helpful and pleasant can't be faulted

Didn't like the shower bath combination in room would just prefer more modern large shower only just found it a bit dated that's just my opinion and also no small cups to suit filter coffee machine in bedroom only large cups that wouldn't fit don't understand why supply machine without suitable cups that's the only issues I can think of as you have asked. Both my wife and I discussed our stay at Redcastle Hotel and both agreed it was satisfactory and we thank you for your service.

I’ve stayed many times at Redcastle Hotel and the purpose of this stay was for my sisters wedding. The staff are excellent. The availability of staff during the function was also excellent. We had a room with a great view. The waitress at breakfast time was very friendly and attentive and the selection of food was great.

The room we had was a great location with a great view, however there was a storm outside one of the nights, and there was something that sounded like metal blowing right outside our window which kept us awake. A mini fridge inside the room would also be a great addition. But apart from that I couldn’t fault the hotel.

From the reception staff, upon arrival until checking out, the cleaning staff, the waiting staff, and bar staff were all so efficient, helpful, and friendly. The venue for the wedding was just beautiful, as was the pre dinner environment A special mention to Cillian and Eimear, who served our table at the wedding, they were so attentive and good humoured. The food at the wedding was served efficiently, and was pipping hot and very tasty. The room was very comfortable and exceptionally clean.

Omg the view. The view was amazing. Two more steps and my bed would’ve been in the lough. The shower was lovely and the bed was comfortable. I loved havi g the coffee machine too.

It was a little cold in the room. The radiator was not on. In the pool there was an early-mid teens girl with a mass of curly long hair, not wearing a swimming cap. Her mother was taking pictures and making videos. The Yong girl was also going k to the steam room. Breakfast was just ok: nothing special. As a vegetarian there was even less choice for me, but I didn’t ask so maybe the options were there. The coffee was really bitter 🙄

Attended a wedding so enjoyed a two night stay and used the spa facilities great location Very clean, comfortable beds

Had to wait till 4pm to enter the room which is exceptionally long considering I was booked in the spa for 4pm so didn’t get in to the room till 7pm after treatment,, even asked for earlier check in on line but no reply at desk was told maybe 3 if we wait so really not ideal as the day is over

All the staff were very helpful. Check in was easy and didn't take up much time. The room was clean and comfortable. Breakfast next morning was great. There was a large collection of well cooked food on offer

I would have preferred a room on the upper levels as we were on the ground floor and couldn't leave a window open. The room was very warm and the heating controls didn't seem to work

Comfy beds, decent location. Staff was friendly. Good breakfast. they had 2 options for dinner. The spa was nice, great massage.

My husband didn't like the dinner menu. To use the pool they required you to purchase a swim cap and use it! Crazy! I've never seen that requirement before, very disappointing. There's no shampoo and conditioner provided. The door to the bathroom opens on the wrong side so it was difficult to get in the bathroom with it opening in a tight corner.