Welcoming feeling with free juice and water at reception, lovely staff especially Jess who was so helpful! Room seems clean and it’s comfy and cosy.

The room could be a tad bigger for 3 people and shower wet rooms are generally such a mess to deal with bc the water goes everywhere but… for one night, it’s not unbearable It would be a dream if you could cast Netflix or mirror our phone screens to the TV - we wanted to watch movies and it would have been the perfect vibe if we could have done it.

The reception at this IHG hotel was very good in terms of the welcome i was given and it had the times of all the buses to the airport clearly visible . The bustop is on the road right outside, my flight was very early and i didn't want to walk in the dark although it is walkable without cases. I liked this modern large room. it was a good size, the bed was comfortable, it was very quiet and the shower room made me want to have a shower.

I think the airport hotels at Luton maybe a little over priced. They aren't right at the terminals which is a drawback.

Almost everything 😁 The LADY at the reception was excellent, it was so nice to talk to... she is a 💎

We booked a table for dinner, and (almost) everyone was happy with the food, two of us ordered pizza, very disappointing, the pizza was cold, not warm but cold. My pizza was taken back, but not the other one( he could not be bothered because we were so hungry). My pizza came back after to long , but it was hot 🔥 but it was the same pizza, It had just been reheated. It was like I was eating crackers. I had to break it because I could not cut it. That is how hard and dry it was. Our waitress was not much of a waitress, no apology or nothing. When I paid the bill, I was not offered a discount or nothing😳 not even "sorry". But the lady in the lobby gets 10 out off 10.

Very comfortable stay for a family of four. My husband also got to enjoy a beer in the 24/7 bar :) Great shuttle service to the airport in the morning that made sure we got to our flight in good time.

Whilst the room was clean and comfortable - there wasn't a huge amount of space for a family of four - thankfully we were just crashing for the night. The ironing board got in the way of the hangers so handing things up were a little tricky. My only other note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are flying early in the morning really need their caffeine! HA!

Proximity to airport, parking, DBB value, food quality and available selection, shower and dove toiletries, quiet rooms.

Room too small to open suitcase, food tables not wiped adequately, thin, small duvets.

Very handy hotel for getting to the airport early morning. They also start breakfast VERY early, like 3am I think? So handy to take advantage of that if you have an early morning flight. Very friendly staff, nice rooms and VERY comfy beds. I slept like a log. Great option for a night before your flight!

Our bathroom wasn't very clean. Didn't really matter as we decided to not shower there in the morning but wait until our destination, but we'd have been upset if we had to use the shower as it had hairs all over it and a bit of limescale too. Other than that, grand.

Great place to stay. Good location and even though near the airport the rooms were very quiet and comfortable. The bed and pillows were very comfortable and the heating/ cooling in the room made for a great night's sleep. The room was cleaned every day with new towels etc supplied. Good quality shampoo and soap. The breakfast was excellent with a good choice of food. The bar was a nice place to sit and chat in the evening The staff were super friendly and so helpful.

The parking was a little tight if you turned up later in the evening. But this was only a minor inconvenience and should in no way take away from a great place to stay

The hotel is very convenient to go to Luton airport if you have an early flight. The rooms were spacious, modern and clean, and the staff were very helpful at the front desk. They printed some documents for me and kept our luggage while we had breakfast. Also, fully cooked buffet breakfast is available from veeeeery early in the morning (like 5:30), which was great for our early flight.

If you decide to walk to the hotel from the airport, it's not the nicest walk and it's mostly uphill! There's a bus that takes you right to it, so take that instead :)

The room was very big (ordered the bigger option), clean and cosy. Not critical, but was a little strange to be in room which is adapted for disabled people, including cords for emergency call, handles in the toilet and shower. The check-in was very fast and friendly. The restaurant is nice with enough options for dinner. It is close to the airport, so good to chose for an early flights.

The distance to the terminal is not too long(around 500m), but the way is mostly uphill. So if you have one backpack, it can be OK. If you have a lot of luggage, it won't be easy for you to walk to the terminal. I took a taxi for 10 GBP (3 min. driving). The remote control of the TV is not genuine and it is not friendly for use. I would expecting the TV to be smart, including so basic features like Youtube.

Jake at reception was excellent could not do enough for us . Kielbasa in the restaurant was fantastic and explained all the menu . Food was delicious and service was very good. The young lady in the morning Eliza ( I think) was excellent and helped me with my luggage . Jake did everything in his power to make my stay wonderful ( he is definitely management material)

The night reception guy from Bulgaria was rude arrogant and did not want to help . There were lots of staff but he would not help bring my bags from the room or help me weigh them. He was flabbergasted that I spoke Bulgarian and I asked him in Bulgarian why he did not want to work and explained he was lucky to be given the opportunity to work in the U.K. I am disabled and have two broken vertebrae in my spine. I have a haunch and I explained this to him, he said his back was worse . Please don’t let kitchen staff take food on a fork and walk around eating it , please get them to use a plate it’s most off putting to customers.