Location was excellent, short walk to decent sized shopping complex with lots of food options. Breakfast had lots of options and was well worth getting. In room TV had casting option which was great as well.

I drink black tea and there was no black tea available for several days due to a delivery problem, I had to go to Safeway and buy my own which I thought was a bit rough considering the amount of money paid to stay there. My booking included breakfast which we needed to have them look into as initially we were told it wasn’t included. At checkout we were charged TAX on the breakfast which was an unexpected charge. Bookings.com advertised breakfast as included with no mention of taxes to be paid on that so perhaps this needs to be looked at.

Excellent location and super friendly staff. We were upgraded to the remodeled rooms, free of charge. Very nice surprise.

$30 breakfast buffet was so lame, it was embarrassing. You paid and tipped prior to being seated, just to find out, even the coffee was self serve. No omelet bar or anything catering to your personal wants. Since everything was self serve, what am I tipping for.

Liked the close proximity to the beach. Room was clean. Beds were comfortable. Staff was pleasant.

Breakfast buffet was $30 per person but not at all what we expected for a continental breakfast. The rest of the breakfast days we went to a near by cafe for cheaper and was delicious.

Great location, one morning there was a whole pod of dolphins <100 ft from the shore, beautiful sandy beach and clear water. Whalers Village (shops/restaurants/ABC store) nearby is convenient. Uber/lyft always <10 min away. Staff was super friendly but not over-the-top, we had to seek folks out for help rather than being constantly asked, which is a plus for me. The grounds are beautiful, I did some yoga on the lawn and it was really relaxing. Super comfy room, we paid for the upgrade and got a beautiful top floor spot with a perfect view of beach/sunsets. It's nice that the onsite restaurant is Maui Brewing Co - food was great, beer was excellent and their canned cocktails are extra tasty. All in all, a lovely vacation!

I was surprised that we had to pay to rent umbrellas/chairs on the beach, but that's the only real negative thing. No beach bar/restaurant or service (can also be a good thing if you prefer a quieter experience). The excursions thru the hotel were more expensive than booking directly with folks (which is typical). We heard a few things were cut back since Maui is still recovering from the fires, so we understood and felt happy to support the local economy by tipping extra and not complaining.

All room like new

It’s important to know that if you book a Partial Ocean View room, it means your room will be on the 1st to 3rd floors. An Ocean View room is located on the 3rd to 6th floors. I recommend requesting a view of the garden and pool, as this will give you a stunning view of the garden, ocean, and beach all at once. The staff at the lobby is outstanding—they are incredibly accommodating and go above and beyond to ensure your room and balcony views are as pleasant as possible. For those staying in Ocean View Front rooms, I believe there won’t be any issues with the view at all! In conclusion, excellent service, a fantastic hotel, breathtaking views, great prices, and spotless housekeeping. Thank you for making our vacation unforgettable!

Everything was amazing! The hotel recepcionist was very kind, the rooms are very clean, the beds were very comfortable, the front beach is AMAZING and there is a Small Mall near with some greats restaurants options.

The property was small and not overcrowded. It was close to the Whaler Village shopping center.

What I disliked about the property was that they were not transparent about their heir charging fees at check in. On the day of check in I was told that all my fees were covered and that I had paid everything before hand. However they did specified I had to have a credit card as a deposit hold on file just in case we did any damage or incurred any extra charges which we did not and was charged $194.65 for I don’t know what after we had already arrived back to our home base state.

Very nice hotel and resort. Room was clean and comfortable. Staff were very nice. The resort was very quiet even though there were a lot of people there. There was always space to sit and relax. Had great views from my room. Lots of restaurants with in walking distance. Quick drive to grocery stores and other shops. Sits right on the beach with easy access to the sand. Would stay here again.

The room was really nice and had plenty of room for our suitcases, the sliding doors were really nice and we used our patio a lot. The beach location was really nice too. It was pretty big, clean, and right in front of the restaurant. The location was really pretty, right in the middle of Kaanapali, everything was walking distance. The concierge desk was a life saver for us, since we wanted to do some key things while in Maui

The location of the hotel is great. There is a big plaza 50 meter away which includes restaurants, shops and a market. The Restaurant of the hotel is also very good, it has a very nice atmosphere with live music. The hotel is very nice. The area is huge and very peaceful. Very comfortable and quiet hotel. Beach access is very convenient.

The pool should be cleaned more often. The breakfast can have more variety.